Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more
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See what reviewers are saying
Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more
Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more
Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more
Company details
Written by the company
TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au
Contact info
199 FITZROY STREET, ST KILDA, 3182, Melbourne, Australia
- 1300 835 324
- social.media@telechoice.com.au
- telechoice.com.au
1.2
Bad
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Only had issues
Only had issues. Will be going back to telstra sick of ringing and getting told I'd be reset and see if it helps.. been collecting my money and I can't talk to anyone because they can't hear me.. even telechoice couldn't hear me when I rang.
17 July 2021
Unprompted review
An excellent provider!
Have been with Telechoice for nearly 5 years now, and have always been impressed with the quality of their product. As they use Telstra's network, they have excellent coverage, and I can honestly say that I have never been without a signal. Data services are of course excellent and represent very good value for money. I can't see myself changing providers any time soon!
11 July 2021
Unprompted review
I love it
I love it. Very good service & I advise the people to join and try it. ❤️❤️❤️❤️❤️
9 July 2021
Unprompted review
Very satisfied
Great, trouble free service right from the start! Unasked for, increased data allowance at no additional cost is a nice gesture, a great way to keep existing clients happy.
9 July 2021
Unprompted review
Love being able to bank excess data!
I love being able to have the data limit and finally able to bank the excess as the family can have internet access when we visit family who don't have internet.
I do get frustrated when I have full 3g but can't access the internet.
9 July 2021
Unprompted review
I'm very happy with your service and…
I'm very happy with your service and the coverage you provide. I also want to thank you for acknowledging me as a loyal customer by adding more data on my plan. I really appreciate this!
Keep up the great work!!
9 July 2021
Unprompted review
Where's been with TeleChoice for about… well done TeleChoice
Where's been with TeleChoice for about 5 years excellent service great coverage if you have a problem it's dealt with very quickly great people to deal with and great prices I have no loyalty to anybody accept my bank account but when it comes to TeleChoice I make an exception well done tele choice regards Mark Wilden
8 July 2021
Unprompted review
offers and free data
Never issues with reception
Offers available when I was able to get a better package for not much more than what I was already paying
Increase in data for free.
8 July 2021
Unprompted review
You cannot go wrong with Tele choice
You cannot go wrong with Tele choice ! Brilliant services , great price ! And quality bonuses along the way !
8 July 2021
Unprompted review
I am satisfied with the service
8 July 2021
Unprompted review
Great service
Great service, prompt reply and follow up when problems arose. Reasonable fee charge as well.
8 July 2021
Unprompted review
Happy with TeleChoice
I am very happy with TeleChoice service. Good value of money
8 July 2021
Unprompted review
So happy with Telechoice
So happy with Telechoice! Reception is really good and such great value!
8 July 2021
Unprompted review
Good customer service
Good customer service right from the start. Always helpful with any issues. Give bonus data after a while without asking.
8 July 2021
Unprompted review
Gigabyte Allocation
Glad to receive more gigabytes of data - 38GB ..... would like my my fee to be reduced to $25 ..... l have been a long term customer ! ..... thank you !
8 July 2021
Unprompted review
AAA+++
Wow, just received an unprompted text from Telechoice advising thst my plan data limit has been increased to 38GB at no charge just for being a valued member. How good is this! Thanks Telechoice, you have made my day. This is an unsolicated custoner review which I am happy to provide. Highly recommended AAA+++
8 July 2021
Unprompted review
Great service
8 July 2021
Unprompted review
We need unlimited call to egypt like…
We need unlimited call to egypt like before
8 July 2021
Unprompted review
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