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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that products were never received despite advance payments. People also expressed dissatisfaction with the payment process, particularly when paying upfront, as this often led to a lack of communication and no delivery. Reviewers consistently faced problems with refunds, noting that their money was not returned even after order cancellations or non-delivery. The website itself was a source of frustration for many, with consumers highlighting a lack of responsiveness from customer service across various platforms.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their orders. Many reviewers report paying... See more

Payment

Clients share negative opinions on payment, primarily due to issues with advance payments. Many reviewers... See more

Product

Reviewers consistently express strong dissatisfaction with product delivery. Many consumers report... See more

Refund

Customers consistently note negative experiences with refund processes. Many reviewers report not receiving... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Reviews shaping this summary

Rated 1 out of 5 stars

telemart.pk mart is complete scam i have order anex robo on black friday and paid in advance since then order is showing in processing status no one reply i tried on their what app number, raised supp... See more

Rated 1 out of 5 stars

⚠️ Fraud Alert: Telemart.pk ⚠️ I ordered a product from Telemart, but never received it. Despite multiple complaints and promises of a refund within 15 working days, it's been over 4 months and I s... See more

Rated 1 out of 5 stars

definetly a fraud company now since 1.5 month my ups not delivered and many times raised tickets and approached n with a standard response they close ticked without delivered/sharing timeline/refund.... See more

Rated 1 out of 5 stars

Telemart is a online fraud store.never buy anything from telemart. I order Induction plate with advance payment as they mentioned order will proceeds after that. It's been almost 3 month now order not... See more


Company details

  1. Online marketplace
  2. Shopping Centre

Information provided by various external sources

Online Shopping in Pakistan for Mobiles, Electronics, Appliances, Watches & Perfumes at Telemart. Wide range of original products with cash on delivery and free discount card.


Contact info

1.1

Bad

TrustScore 1 out of 5

263 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Paid Rs.30000 in advanced and now im…

Paid Rs.30000 in advanced and now im waiting for the product to arrive since 38 days. They are not giving me my money back and nor sending me the product. They said product is short in the market and i have to wait till it comes. I dont know its a fraud or what ??

25 May 2021
Unprompted review
Rated 1 out of 5 stars

I have an issue with Telemart regarding…

I have an issue with Telemart regarding PTA TAX, i have purchased a mobile with deal of PTA APPROVED. But PTA is saying that my both EMEI numbers are registered with fraud. I have sent many emails, call, your helpline, but no one is giving me response. My ph will be blocked after 06 may 2021. Please help me, I don't want money but please get PTA TAX,as per your company's deal Dear Sir,my name is aziz Ahmad khan, I have purchased a mobile Samsung galaxy s21 ultra 5g (dual sims-EMEI#353769597131112 & 354240327131110) from telmart.com (Karachi based online store) on 24.02.2021.(order#2021023224447) they have got registration of captioned EMEI numbers. now, today, I have received a sms from 8484 that my phone has been registered with fraud and I have to present ownership. please help or guide me, regards with hope of positive response from your side, please pay PTA against my both EMEI numbers or refund TAX AMOUNT.

5 May 2021
Unprompted review
Rated 2 out of 5 stars

Pre Opened Box

I ordered a Galaxy s9 from their website few years ago. the phone came and the box was not sealed. after i, a dissappointed individual opened my phone i found out that it had already been used and had selfies taken by someone saved in the gallery. i did order a samsung c7 from them before that and that was completely fine which is why i ordered again. definitely wouldnt recommend.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

I have had great experience of…

I have had great experience of purchasing an Iphone 12 from telemart. I needed some customer support. Their team extended their boundaries to help me out with whatever I needed. I would highly recommend telemart and will definitely make more purchase.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Smartwatch review

I have order a smartwatch from telemart. It was very fantastic in terms of build quality and other features. As received as described. I would recommend others to always get their online products from telemart.

27 February 2021
Unprompted review
Rated 5 out of 5 stars

Haylou solar ls05

I ordered haylou solar ls05 watch from telemart and it is really upto my expectations. Excellent product! Full marks to telemart❤

27 February 2021
Unprompted review
Rated 1 out of 5 stars

Pathetic Service

I have placed an order online more than a week ago. The destination is Karachi. but the parcel is not delivered yet. I am not satisfied with telemark.
Pathetic service I will never recommend to anyone.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Best

A very good experience of mine with telemart
i bought samsung earbuds and they are 100percent original👍🏻👍🏻

8 February 2021
Unprompted review

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