Fast transfers, fast refund in case of failure. Could do a little better in pricing per mins.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ever since I started utilizing your services I have never been disappointed. I think that your service charges are reflective. I have never experienced any cheating or disappointment from you. This ma... See more
I have been using your services for years now and we’ve been very pleased! We enjoy our time talking, connection is quick and mostly, the clarity of our calls. I’ve also been pleasantly surprised as I... See more
This company is the greatest company in the world I can refill my husband's phone and our family in Ghana super fast. Place your order and they receive it quickly in no time. I would not use any other... See more
Company details
About TelephoneGhana.com
Written by the company
Founded in 2008, TelephoneGhana.com is a website dedicated to help Ghanaian people living abroad keep a close relationship with their loved ones back home in Ghana. The services TelephoneGhana.com offers include voice credit and mobile recharges.
For more info, visit:
For more info, visit:
Written by the company
- 24/7 Customer Service
Send credit to Ghana mobiles in 3 easy steps
TelephoneGhana - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneGhana.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909, Atlanta, United States
- +1 678 528 0398
- customerservice@telephoneghana.com
- telephoneghana.com
4.6
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I mostly use it to recharge the phone…
I mostly use it to recharge the phone and I only had one ensedent were it didn't go through
25 April 2020
Unprompted review
Reply from TelephoneGhana.com
Hello,
We have great news for you! Because you've placed many orders on our website in the past, you now have 7,398 Thank You points in your account, that can be converted into $73.98 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
The order you're referring to could not go through because of a technical issue that the operator was facing at the time. Thank you for using our service!
Your TelephoneGhana team
Good service
24 April 2020
Unprompted review
I have been using Telephone Ghana for…
I have been using Telephone Ghana for almost 2 year or maybe closer to 3, it has kept me in touch w my loved one without fail. If ever I did call customer service issue was handled professionally and timely.
Thank you you have helped change my life for the bstter (and his).
6 April 2020
Unprompted review
I can only say
I can only say. I have never had a problem, service is good and the software they use is very good. I can’t say how good customer service might be because I never had to use them. But I can say say before using this site I had many problems with others.
1 April 2020
Unprompted review
A great way to send airtime to friends…
A great way to send airtime to friends in Ghana. It is quick and easy.
29 March 2020
Unprompted review
Average because of the pricing which is…
Average because of the pricing which is exorbitant in comparison to similar service being offered by other companies
26 March 2020
Unprompted review
Reply from TelephoneGhana.com
Hello,
We have great news for you! Because you've placed many orders on our website in the past, you now have 2,670 Thank You points in your account, that can be converted into $26.70 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
Your TelephoneGhana team
VERY QUICK AND ACCURATE SERVICE
VERY QUICK AND ACCURATE SERVICE. . THANK YOU SO VERY MUCH
14 March 2020
Unprompted review
It is very convenient for me and also…
It is very convenient for me and also clear instructions on how to use it.
19 February 2020
Unprompted review
i sent airtime to Ghana yesterday and…
i sent airtime to Ghana yesterday and the airtime didnt arrive to the receiver. the receiver had to go to MTN to find out why and complained and they gave her only 60 ghs after i sent 100ghs .
i am not happy about airtime not being received .
28 January 2020
Unprompted review
Reply from TelephoneGhana.com
Hello,
Thank you for reporting your issue to us! We have opened an investigation with our providers and will let you know by email as soon as we have an answer.
Your TelephoneGhana team
I like using Telephoneghana because of…
I like using Telephoneghana because of the cost
25 January 2020
Unprompted review
Extremely Satisfied with your service
23 January 2020
Unprompted review
It’s very good
4 January 2020
Unprompted review
Ur currency 💱 exchange is very low…
Ur currency 💱 exchange is very low otherwise I would have given 5 stars ✨
31 December 2019
Unprompted review
Reply from TelephoneGhana.com
Hello,
The exchange rate is not the same as in the case of currency exchange, because you are buying a product and you are not acquiring it directly from the original provider, so the cost for it will be higher. That's because the transaction involves several currency exchanges and transfers between different companies and business entities located in different countries. The advantage is that you can get the recharge done fast and easy from your home.
Your TelephoneGhana team
I placed a order at 1300 hrs today and…
I placed a order at 1300 hrs today and it
Is still pending I have emailed 3 times on status with no response.
29 December 2019
Unprompted review
Reply from TelephoneGhana.com
Hello,
As our Customer Service agents informed you via email and over the phone, the order you're referring to was successfully processed and here is the reference number for it: 2019122720013279503807669.
Your TelephoneGhana team
Fast and efficient service
Fast and efficient service. Very useful when you need to help family
25 December 2019
Unprompted review
Great service
Great service.
I suggest you added mobile money Transfer to your service. It will help us send money home too fast and secure with your service.
19 December 2019
Unprompted review
Recommend
This is a very easy and helpful service to use. I thoroughly recommend TelephoneGhana
29 November 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.