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TelephoneJamaica.com Reviews 1,314

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

As a cross-cultural missionary deeply involved in Church and mercy missions abroad I have saved hundreds in telephone calls and top-ups because of telephone Jamaica. As a missionary, every dime sav... See more

Rated 5 out of 5 stars

The way you make sure it was me so that my information is strictly protected that was wonderful. And the service was excellent

Rated 5 out of 5 stars

I use this service periodically to help friends in JA. It’s always quick, easy & thru even send a text letting us both know it’s been received. It’s a nice surprise for a friend to get a random textur... See more

Rated 5 out of 5 stars

I love telephone Jamaica, it allows me to send credit to my family back home in Jamaica, it’s quick, safe and efficient. I have been using them a few years now and especially with the hurricane, wa... See more

Company details

  1. Telecommunications service provider
  2. Internet Service Provider

About TelephoneJamaica.com

Written by the company

Founded in 2008, TelephoneJamaica.com is a website dedicated to help Jamaican people living abroad keep a close relationship with their loved ones back home in Jamaica. The services TelephoneJamaica.com offers range from voice credit to mobile recharges. For more info, visit:

Written by the company

24/7 Customer Service

Send credit to Jamaica mobiles in 3 easy steps

TelephoneJamaica - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneJamaica.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars
TelephoneJamaica.com logo

Reply from TelephoneJamaica.com

Hello,

Usually, processing orders takes up to 5 minutes. Still, additional verification may be needed in some instances, which is why some transactions may take longer than usual to process. Our Customer Support team will be in touch with further details about your order.

Your TelephoneJamaica team

Rated 5 out of 5 stars

I use this service periodically to help…

I use this service periodically to help friends in JA. It’s always quick, easy & thru even send a text letting us both know it’s been received. It’s a nice surprise for a friend to get a random texture phone was topped up. Thank you for making it easy. This time was for the hurricane.

28 October 2025
Rated 1 out of 5 stars

Unsatisfied …

Your company sent funds to the wrong phone number

30 November 2025
TelephoneJamaica.com logo

Reply from TelephoneJamaica.com

Hello,

We can assure you our service sends credit only to the number you enter manually or automatically, to a number chosen by you that you have recharged in the past.

Our Customer Support agents have tried contacting you about this matter. If this is still an issue, please get back to us.

Your TelephoneJamaica team

Rated 5 out of 5 stars

Numbers?

Likes: process easy and user friendly, credit applied almost instantly
Dislikes; not sure how to interpret numbers on invoice -Mobile Recharge including local taxes: JMD 4538 vs
Amount sent: JMD 3630
How much is the tax?
Telephone Jamaica reached out and clarified my concern

17 November 2025
Rated 1 out of 5 stars

It is extremely difficult to get in…

It is extremely difficult to get in touch with anyone at your establishment. I have called, Emailed, and texted but it was a stupid BOT which was/ is of no help to me. I am abroad and returning in a few days. I still don't have lights nor do I know who is responsible for reinstalling the poles which are down.

12 November 2025
TelephoneJamaica.com logo

Reply from TelephoneJamaica.com

Hello,

Our service doesn't operate using BOTs, you must be referring to a different company. It is very easy to reach TelephoneJamaica via phone or contact form. We can see in your account that you successfully reached us in September, but we see no attempts made since then.

Your TelephoneJamaica team

Rated 5 out of 5 stars

The service was excellent and I would…

The service was excellent and I would 100 percent recommend it to anyone who are sending credit back home ,quick and fast,not like the other providers was not working at time of hurricane Melissa ,telephone Jamaica was very reliable especially if there is a disaster ,thank you very much for your great service

10 November 2025

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