Telerepair.dk - Frederiksberg Reviews 37

Really disappointed in this repair shop. I took my laptop to be repaired on Saturday 28th March and asked them if they would be able to repair it. I told them that I am moving out of Copenhagen permanently on Friday 3rd of April and asked that they only take it if they were confident they could repair it in time. They promised me they would try. I went in on Monday to check, with the intention of taking my laptop back if it was looking unlikely to be ready on time. The guy in the shop told me that the parts had arrived and the laptop would be ready to collect by Tuesday. I didn’t hear from them on Tuesday so went back in on Wednesday where they told me that they still needed to assemble it and test it (I.e. everything) and that they would call me when it was ready, I again said that I really needed it back before Friday because I was moving permanently and would not be able to collect the laptop. The guy assured me it would be find. I returned on Thursday to find the store closed for Easter and all the phone lines closed, I was unable to contact anyone and so was forced to leave Copenhagen without my laptop. When I called them on Saturday to find out what was going on, they initially told me that they’d lost my laptop and then after a while that it still wasn’t ready and there was nothing they could do. The guy on the phone was really rude and difficult and clearly didn’t care about the fact that my laptop was stuck in the wrong country to me. It was only after calling them again today that I was able to discover that they were unable to source the correct parts for the laptop and therefore couldn’t fix it but at no time did they call me to tell me this nor did they mention it any of the other 4 times I checked in to see how it was going. Now I’m on the hook to spend 1200dkk having it couriered to my new country, whilst still having a broken laptop. Really really unhappy with this service and would not recommend them to anyone

Quick and efficient! Would definitely recommend

I had dropped my phone and had to get it repaired. The repair man fixed my phone in 15 minutes and was fair about the price. 10/10 service, would drop my phone again.

They were very nice and fix my phone within minutes, this is definitely the place ill go if my phone gets broken again!

Excellent and fast service and they didn’t give up until everything was in working order at no extra charge though it meant they had to do additional repairs

Quick and amazing service. Even stayed past close to fix a screen 🙏

Excellent, calm, quick service. Very professional.

I just went to change the screen on my S22 Ultra.
The price was the same I saw in the website, cheaper than the previous time I had to change it at the official samsung place in Copenhagen, where by the way, they took also 4 days to change it. Here they did it in 1 hour.

They fixed my charging port for free, super nice customer service!

First time at Telerepair after my previous, favourite repairshop closed down, so I didn’t expect much. But troubleshooter of the day, Ovi, went above and beyond: Problem solved in a tiff within an absolutely acceptable pricerange and with a “can do” positive and smiling attitude. Sooo… I’ve got myself a new favourite repairshop!

The team is professional and friendly! They are open to provide advices and help!
Thanks telerepair