Reply from Telge Energi
Hej Janki och tack för ditt omdöme! Vi önskar dig en trevlig sommar!
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Company details
About Telge Energi
Written by the company
Vi hjälper dig att göra smarta elval.
För oss på Telge Energi handlar allt om dig och hur vi kan underlätta i din vardag. Vi tycker att el ska vara enkelt och vill hjälpa dig göra smarta val på elmarknaden – att välja rätt elavtal, ha koll på dina kostnader och se över din förbrukning. Vår kundservice finns alltid nära till hands om du behöver hjälp eller rådgivning. Dessutom har vi en app som gör det enkelt att hålla koll på dagens elpriser, följa din elförbrukning och göra smarta val för att sänka din elräkning.
Varför Telge Energi?
• Ingen bindningstid
• Certifierad med Schysst Elhandel och Trygg Kundkontakt
För oss på Telge Energi handlar allt om dig och hur vi kan underlätta i din vardag. Vi tycker att el ska vara enkelt och vill hjälpa dig göra smarta val på elmarknaden – att välja rätt elavtal, ha koll på dina kostnader och se över din förbrukning. Vår kundservice finns alltid nära till hands om du behöver hjälp eller rådgivning. Dessutom har vi en app som gör det enkelt att hålla koll på dagens elpriser, följa din elförbrukning och göra smarta val för att sänka din elräkning.
Varför Telge Energi?
• Ingen bindningstid
• Certifierad med Schysst Elhandel och Trygg Kundkontakt
Contact info
Storgatan 42, Södertälje, Sweden
- 0108109900
- kundservice@telgeenergi.se
- telgeenergi.se
Worst company ever..
Worst company ever... I was on my own to track invoices... This company is a scam
13 May 2024
Unprompted review
Reply from Telge Energi
Hi Artem,
Thank you for sharing yor experience whith us.
We're truly sorry to hear about your negative experience with us and the feeling of being left alone to track your invoices. This is not the level of service we aim to provide, and we deeply apologize for any inconvenience this has caused you.
Rest assured, we take your comments very seriously, and we will review our processes to ensure that such situations do not occur again. Your feedback is invaluable to us and helps us improve our services for the future.
If there's any specific issue you need assistance with or if there's anything we can do to rectify the situation in any way, please don't hesitate to contact us as soon as possible. We're here to help and to make things right.
Once again, we apologize for any problems you've experienced, and we hope to have the opportunity to regain your trust in the future. Thank you for your feedback and for sharing your thoughts with us.
Best regards,
Monica, Telge Energi
Reply from Telge Energi
Hej Nanna,
Tack så mycket för ditt höga betyg och din positiva kommentar! Det gläder oss att höra att din upplevelse hittills har varit positiv. Vi fortsätter att sträva efter att leverera den bästa möjliga servicen.
Tveka inte att kontakta oss om det är något mer vi kan göra för att göra din upplevelse ännu bättre.
Tack igen för din feedback och ditt förtroende.
Med vänliga hälsningar,
Monica, Telge Energi
Fast communication
10 September 2023
Reply from Telge Energi
Hi Claes,
Thank you for your kind words, your feedback and appreciation mean the world to us.
Thank you for choosing us. We feel fortunate to have you as our cutomer.
Wishing you all the best,
Monica, Telge Energi
I have had Telge so far just for eleven…
I have had Telge so far just for eleven days. The switch from our former electrical power company was swift and I look forward to a good and long Telge-aquaintance. The switch to Telge came without delay on e-mail.
10 September 2023
Reply from Telge Energi
Hi Johan,
Thank you so much for your kind words and continued support. Your feedback and appreciation means alot.
It's customers like you who inspire us to strive for excellence every day.
Your trust in our brand is truly appreciated, and we look forward to serving you in the future. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out. Your input is invaluable to us.
Once again, thank you for choosing us.
Best regards,
Monica, Telge Energi
Cheap and no problems
10 June 2023
Reply from Telge Energi
Hi Elin,
Thank you for taking the time to give us such a nice review!
We really appreciate it and hope that you have a nice summer!
Best regards Monica
Very good experience
10 July 2023
Reply from Telge Energi
Thank you Linnea for your nice review. We hope you have a nice summer!
Great customer service
Great customer service, very friendly and knowledgable.
Everything went really smoothly.
19 June 2023
Reply from Telge Energi
Thank you Susanne for your nice review. We hope you have a nice summer!
Un professional treatment of their customers
Un professional treatment of their customers. Long waiting times to get in touch with support, and watch out for being tricked in to a expensive agreement that runs for a year.
Their technical platform is really old when it comes to mobility.
21 May 2023
Reply from Telge Energi
We are sorry to hear that you are dissatisfied with our service. You can always chat with us on our website for a faster response to your questions. If you contact us, we can look into whether there is another agreement that suits you better. Kind regards!
We live in Sweden
We live in Sweden. Here we talk Swedish. If you want to communicate with your customers the least one can expect is that you ask in Swedish.
Thank you!
21 May 2023
Reply from Telge Energi
Hej Lars, Vår kundservice är flerspråkiga och hjälper till likväl på engelska som svenska om så önskas. Önskar dig en fin dag!
Money expansiv.
21 May 2023
Reply from Telge Energi
Hey Davut!
It is a fact that the market prices of electricity are expensive right now. You are most welcome to contact our customer service and we can see if there is another agreement that suits you better? Kind Regards!
Telge Energi is the worst experience I…
Telge Energi is the worst experience I ever had from a supplier. I regret I ordered my solar panel installation from this company. I could live with the fact that the project co-ordination was non-existant but I cannot tolerate that they refuse to communicate. Not responding to either calls or emails is un-acceptable. WARNING!!!
Thanks for your response. If you bother to improve your customer service, you can start by responding to my emails. I do not want to spend more time in trying to contact you.
22 May 2023
Reply from Telge Energi
Hi Bo,
We want the experience when ordering services from us or our partners to live up to expectations. You are welcome to contact our customer service and we will do our best to help. Kind regards!
No good price
21 May 2023
Reply from Telge Energi
The market price of electricity has been very expensive lately. If you contact our customer service, they can help you find an agreement that suits you. Kind regards
Kundmottagandet
10 May 2023
Reply from Telge Energi
Hej Gunnar! Tack för det fina omdömet och vad härligt att höra att du är nöjd med vår service!
To new to rate.
10 May 2023
Reply from Telge Energi
Hej Per!
Tack för att du har tagit dig tiden till att skriva ett omdöme om oss!
Hoppas att vi lever upp till dina förväntningar och att du kikar in lite senare med ett nytt omdöme när du känner att du kan.
Önskar dig en fortsatt fin eftermiddag.
Vänliga hälsningar
Monica, Telge Energi Kundservice
Thank you for the extension period for…
Thank you for the extension period for the faktura 🙂. It is a nice service, specially in this December because the energy prices are really higher.
26 January 2023
Unprompted review
Reply from Telge Energi
December's electricity prices hit a lot of people hard, I'm glad that we could help. Thank you for the nice review! Kind regards, Emelie
Reply from Telge Energi
Hi,
I'll have to start by apologizing over if you didn't get good service from us. Without knowing what your case is about, can you give us another chance? Please contact our customer service at kundservice@telgeenergi.se
Best regards
Linnea
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