I can only day that everything was perfect ! The quality, the Communications, the price, the shipping! (Excuse me for writing in English:) Many thanks, Erik H.
Company replied
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See what reviewers are saying
very poor delivery service, the delivery day of the goods was continuously moved on and the responses from teltec to my questions happened only after a very angry email from me.
Company replied
Ordered a Sony PMW-EX1R and a Sachtler tripod at Video Data, contacted them in English, even though it's a German shop: they helped me very good and paid by bank. Next day the payment had arr... See more
I bought a 'Sennheiser AVX Digital Wireless Interview Set (with a Case)' over the phone for an urgent documentary film work. I spoke to Ms. Gabriele Kliebe who was very polite, friendly, and helpful.... See more
Company replied
Company details
- Audio-visual equipment supplier
- Camera repair shop
- Camera shop
- Cinema equipment supplier
- Photography shop
- Video camera repair service
About Teltec AG
Written by the company
Die Teltec AG ist seit 1993 der zuverlässige B2B-Spezialist für innovative IT- und audiovisuelle Lösungen, in allen Bereichen der Broadcast- und Filmtechnik in Deutschland und Österreich.
Als Systemlieferant für alle Belange rund um das bewegte Bild vertritt Teltec alle namhaften Hersteller der professionellen Medienbranche und bietet Kameraleuten, Fernsehsendern, Hochschulen, Freelancern und Industrieunternehmen die passende Produktionstechnik und den fachkundigen Service an – und dies in der kompletten Breite marktrelevanter Kamera-, Video- & Postproduktionstechnik.
Teltec bietet ein erstklassiges Produktsortiment, egal ob Profi-Camcorder, Full-Frame-Kamera, Kamera-Drohne, Objektiv, Stativ, Gimbal, Mischer und jegliches Kamerazubehör. Im größten Online-Shop der Branche sind 20 000 Produkte aus den Bereichen Audio, Video & Broadcast von über 370 Herstellern erhältlich. Bei uns finden sich hochwertige Produkte für Profis von führenden Herstellern wie ARRI, ATOMOS, BLACKMAGIC DESIGN, CANON, DJI, MANFROTTO, PANASONIC, RED, SACHTLER, SONY und vielen mehr.
Die beliebtesten Kategorien!
Contact info
Peter-Sander-Str. 41c, 55252, Mainz-Kastel, Germany
- +49 6134 58 448-0
- shop@teltec.de
- teltec.de
4.5
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Service!
6 December 2023
Reply from Teltec AG
Hey Marko,
that's fantastic to hear! We are glad to know that your ordering process was simple and that the shipping was fast. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. 💙
Best Regards
Your Teltec Team
very clear and quick communication
very clear and quick communication, well packaged, quickly delivered. English speaking 👍
20 November 2023
Reply from Teltec AG
Thank you for your feedback
Good and quick customer service
Good and quick customer service - I managed to live chat with their customer service and got great advice to my questions regarding some lighting equipment. They offered a good deal on Nanlite equipment. Once I had bought the items they sent they packaged and shipped the items quickly.
24 November 2023
late delivery
3 November 2023
Reply from Teltec AG
In exceptional cases there may be delays in delivery. Providing fast service is our top priority, which is why we always strive to process orders quickly. We are sorry that there was a late delivery in your case.
Reply from Teltec AG
Thank you for your good assessment.
Service at the speed of lightning
Service at the speed of lightning!
Thanks once again.
19 October 2023
Reply from Teltec AG
Thank you for your review! We are happy about the positive feedback!
Fast respond
Fast respond, they keep me informed about my order all the time. Many products on stock so fast delivery. Can't say any bad news about this shop.
18 October 2023
Reply from Teltec AG
Vielen Dank für deine Bewertung! Wir freuen uns über das positive Feedback!
Reply from Teltec AG
Thank you for your review! We are happy about the positive feedback!
Reply from Teltec AG
Thank you for your review! We are happy about the positive feedback!
Daniel Schneider was such a huge help
Daniel Schneider was such a huge help. I really appreciate his assistance and speedy responses.
21 August 2023
Reply from Teltec AG
Hello,
Thank you for your order of Sachtler System aktiv8T flowtech75 MS!
We attach great importance to individual advice and want to ensure that every customer receives the best possible offer. That's why we have 40 product experts at 10 locations in Germany and Austria who are happy to help you with any questions or concerns. Your satisfaction is our number one goal, and it's nice to know that we have achieved this goal.
If you have any further questions or need additional support, we are always happy to help.
Best regards
Your Teltec team
Great communication and great overall services
Great communication, fast delivery, accurat descriptions and fast response in telephone calls.
7 August 2023
Reply from Teltec AG
Hello Nicolas,
We would like to thank you very much for choosing Teltec and giving us a positive review.
Fast delivery is important to us, so we keep a wide range in stock to ensure we can process your order in a timely manner.
We would like to thank you very much for ordering 8Sinn Cage + Sunhood für Atomos Shinobi 5.
If you have any further questions or need additional support, we are happy to help you at any time. Our team is committed to providing you with the best possible service.
Best regards
Your Teltec team
Best service
2 August 2023
Reply from Teltec AG
Many thanks for your feedback! All the best! Your Teltec team
Reply from Teltec AG
Thank you very much that you gave us a feedback. We are glad that you are satisfied with us and hope that your Sachtler tripod will perfom in the same way. kind regards.
Super service !
31 July 2023
Reply from Teltec AG
Vielen Dank für Ihr Feedback und viel Freude mit Ihrer Teradec Bolt 6 LT. Ihr Teltec Team
All as decribed
27 July 2023
Reply from Teltec AG
Vielen Dank für deine Bewertung! Wir freuen uns über das positive Feedback!
Top top top!!
24 July 2023
Reply from Teltec AG
Thank you, Thank you, Thank you :) !!! All the best for you and your new Broadcast Camera.
Reply from Teltec AG
Thank you. We are glad to hear that you are satisfied with us and your new Blackmagic Video Assist. Sincerly your Teltec Team
Reply from Teltec AG
Thank you very much that you ordered Petrol Bags at Teltec. We are glad that you are satisfied. kind regards Teltec Team
Great service and customer support
Great service and customer support. My company buy tons from them never disappointed.
18 June 2023
Reply from Teltec AG
Hello, we are glad that you are satisfied and thank you for your purchase of one of our production monitors. Sincerly your Teltec Team
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