TelyRx Reviews 3,244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,264 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the user-friendly website and the simple process for obtaining prescriptions. Many appreciate the quick delivery of their orders, often receiving medication within a few days, and note that the products are exactly as described and effective. This service is seen as a convenient alternative to traditional doctor visits and pharmacy lines, especially for ongoing prescriptions or urgent needs. However, some customers experienced issues with delivery times, noting that expedited shipping options did not always meet expectations. A few reviewers also reported receiving different or faulty products than what they had previously ordered, or had difficulties with refills. There were also isolated concerns about the effectiveness of certain generic medications and communication regarding product recalls.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, often highlighting fast and prompt shipping, with... See more

Service

Customers consistently note positive experiences with service, praising its efficiency and ease of use. Many... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Product

Customers had positive experiences with product. Many reviewers praise the quality and effectiveness of the... See more

User experience

People report positive experiences with user experience. Many customers praise the website as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Solid alternative to your regular Dr appointment and pharmacy visit. Simple process to explain your condition and get reviewed by a Dr. and if appropriate get prescribed. I lost insurance and didnt... See more

Rated 5 out of 5 stars

Tely RX, online pharmacy that carries medication for all illnesses. There website is very user friendly. Great service, excellent shipping, packages always delivered and medication is wrapped in a st... See more

Rated 5 out of 5 stars

Very helpful online pharmacy. Cuts out red tape, is safe, effective, takes the waiting out of the equation. Great concept to help, especially experienced patients. Highly recommended.

Rated 5 out of 5 stars

Kind of expensive, but I used overnight delivery. Had infected tooth. Got amoxicillin the very next day since I ordered earlier the previous morning. It worked well! Much easier than a Dr visit for so... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have bad asthma and needed my…

I have bad asthma and needed my inhaler. They had it .I was skeptical at first but it actually came. It was shipped out in less than 24 hours and got here a day earlier than expected. Will definitely order here again.works like a charm. Btw No placebo!!!👍

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! I received my order when expected & they followed up to make sure I actually received it. My only issue I noticed, which is only an issue if you want something overnighted: Their timekeeping system is 4 hours in the future(I live in the same time zone). For example: If you order something @ 2:15pm it states it was ordered @ 6:15pm. Only thing I can think of is there order pickups are around that time (after 6pm). But that doesn't make them lose a star from me. I was highly satisfied!😁

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Zero customer service, faulty product

I ordered a prescription (estradiol patches) from this company and was happy with the results and refilled the same order again. The new order was a completely different product (different brand, material, shape, size) and was faulty. The patch is a 7-day medication and the patch does not stick for longer than two days. After several tries, I reached a human who said they could not do anything at all to rectify the situation. No return/refund/replacement. Nothing to help and no manager available to speak with. I expected to get a refill of the same product, but was told that I should have specified which brand when I reordered. Terrible customer service. I will shop elsewhere.

2 May 2026
Unprompted review
TelyRx logo

Reply from TelyRx

Hi Dani,
I hope you received our email with an explanation and the resolution. Once again we are truly sorry that the manufacturer we sent out did not work well with you, We will reach out to you to confirm the shipment of the replacement package. Thank you for giving us the opportunity to make things right. Yours in Wellness, The Tely Team

Rated 5 out of 5 stars

Excellent company

I had difficulty ordering on my own but I was so pleasantly surprised and deeply grateful for the person who helped me. She was extremely patient with me and guided me every step of the way. I received my order in two days. Awesome service!!!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Pricey but cheaper than Dr visit!

Kind of expensive, but I used overnight delivery. Had infected tooth. Got amoxicillin the very next day since I ordered earlier the previous morning. It worked well! Much easier than a Dr visit for something I could diagnose myself. We all know tooth pain and and swelling once you've had it.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded Expectations

Sometimes you see pricing of the medication and think... "there is no way". Not only was my medication prescribed same day, it shipped the same day, which i received 2 days later. I had doubts, due to pricing, that the medication would not be effective. I was wrong. I will be back for any prescritions I need and I encourage you to give this company a try.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

The service is excellent

The service is excellent. The shipping was on time, and I received what I ordered. This service works well for me because my working hours prevent me from going to the doctor for my migraine medication, and they are not opened on the weekend.

1 May 2026
Unprompted review

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