Received a speeding fine for R200 which I promptly paid. Then got an invoice from Tempest for R405 for their administration fees. Lost a client forever now and I hope someone else reads this and deci... See more
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Never again Tempest! I was given a vehicle in the wrong class—naturally, it was too small. The car had no floor mats, so I couldn't clean it either. Tempest charges an extra cleaning fee. I have nev... See more
Been using Avis for years for business globally and now tried Tempest while in SA, never again. They are utterly useless in communications and issuing invoices. If you on a business trip and need to... See more
Thandi and front desk staff at Hatfield were lovely and made us feel welcome. However when we arrived a staff member that indicated where we should park and initially checked the vehicle was unprofes... See more
Company details
Information provided by various external sources
Tempest CH offers a range of car rental solutions to corporate clients and our regular renters. We are versatile and meet our customers’ needs.
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Avoid this company
Avoid this company. They will charge you for existing damage to their cars. Would have given 0 stars if I could.
If I could leave zero I would
If I could leave zero I would they have scammed me out of money and taken money without authorisation. I was told no charges would be made for the time I couldn’t return the car due to lockdown and they would check the tracker on the car. THIS WAS LIES they clearly tried to scam all foreign customers
Hidden costs
Hidden costs. Staff were friendly enough at the airport but the customer service line was atrocious. I had to call twice, was promised a call back twice and I'm still waiting (I called mid December 2019 and beginning of January 2020, it is now the end of March 2020). Only getting two stars because the staff at the airport were friendly. I was also told that I could claim for the days I did not use the car (had to return the car early) by the staff which is apparently incorrect information.
1st time use and was given a poor…
1st time use and was given a poor unusable car. Got given a new car after complaining. So if you are quiet you lose out. They should mechanically test their vehicles after every hire. Simple logic. Also their communications is poor. With so much easy technology people just complicate things.
Poor experience with tempest car hire/…
Poor experience with tempest car hire/ opodo car rental platforms
Very poor experience with tempest car hire TCTIA - Cape Town Intl. facilitated through opodo car rental platform which did not ensure direct feedback after rental period. Tempest provided malfunctioning cars (battery/ starting problems) and negatively affected 3 days of our holidays with substantive opportunity costs. On top of all, tempest then claimed costs for refuelling while the car was returned fully fueled and confirmed through fuel invoice. If at all I would have expected Tempest car hire to apologise for the circumstances and by no means claim fuel costs that were rendered, proved and verbally confirmed. Overall really annoying experience.
DO NOT BOOK WITH THEM
After 2 month they never released my deposit of 414€, i tried to contacted them by email and phone and they never reply
Dishonest car hire company in Johannesburg International Airport
Dishonest car hire company.
Firstly, on collection, we were supposed to have a deposit amount kept on hold on our credit card in case of damage or loss, but instead they actually debited the charge (370 GBP). We had to push for a refund through the agent we had used (Holiday Autos), and when we eventually received it, we lost out due to currency exchange differences (20 GBP). And no apology or even a courtesy email - just a refund showing on the card statement!
Secondly, despite filling up 5 minutes before arriving at the airport, we were charged for fuel and refuelling fees.
All in all, it cost us 50% more than the original price. AVOID!
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