Tempo & Time Reviews 

95
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tempo and time were amazing at sourcing a few watches at a moments notice. The eye for detail and meticulous service standards made the whole transaction a dream. Can’t recommend there services enough... See more

Rated 5 out of 5 stars

Absolute 5-star service from Jonathan and the team at Tempo & Time! Buying a pre-owned luxury watch is always a major decision, but they made the entire process incredibly straightforward, personal, a... See more

Rated 5 out of 5 stars

What a watch!! Been after a Cartier for my wife’s big birthday and just couldn’t find the right one. Spoke to Jonathan and within days the perfect vintage watch was sourced! He also... See more

Rated 1 out of 5 stars

Simon Tutton & Jonathan Tutton1 Fore Street London EC2Y 8DT or EC2Y 5EJ depending on where you look +44 7946548989 or +44 7769473415 company started 1 October 2015. Simon is 34 or 47, Jonathan is 37 o... See more

Company replied

Company details

  1. Watch shop
  2. Jeweller
  3. Watch repair shop

Information provided by various external sources

A modern and passionate luxury watch dealership based in London. From Omega and Rolex to Audemars Piguet and Patek Philippe, we deal in all high-end timepieces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(95)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

faultless and enjoyable!

I can't fault the level of service and no-pressure approach to sales that Jonathan and Martin afforded me with my recent purchase. I am very happy to have found them as they are a nice team who made the whole experience and enjoyable one and I will be happy to support in any way going forward.

20 March 2019
Unprompted review
Rated 5 out of 5 stars

level of professionalism is second to none

I have used the brothers on many occasions & there level of expertise & profesionalism in second to none. I would highly recommend them to anyone looking to purchase a watch of any level or value. They will walk you through the brand & spec to ensure you get the watch of your dreams.

17 February 2019
Unprompted review
Rated 5 out of 5 stars

These guys are good!

These guys are good! Special thanks to Jonathan, my contact all the way, who made me feel totaly secure and confident. Professional approach, kind and patient and the object is as described. Wish Tempo & Time all the best and my best recommendations to other customers.

1 February 2019
Unprompted review
Rated 5 out of 5 stars

excellent

I bought a rolex submariner from Tempo & Time in london, and I am very satisfied with the fast and helpful communication with the company. The watch was shipped immediately and arrived 2 days later. The watch was exactly in the same ''mint'' condition as described, and the small imperfections were already mentioned before.
I am very happy with this store and will certainly buy something here again in the future

14 January 2019
Unprompted review
Rated 5 out of 5 stars

Really pleased I got in touch with the…

Really pleased I got in touch with the guys at Tempo and Time and loving my Rolex submariner I purchased from them - I went to their London office and Martin showed me the watch and answered the numerous questions I had. Was in contact with both Martin and Jonathan and they were professional and knowledgeable and obv have a great passion for what they do - i would definitely recommend

26 November 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

As others have said, fantastic customer service from people who are truly passionate about what they do. Simon, Jonathan and Martin were all a pleasure to deal with. There was no pressure to buy and no feeling that I was just the next customer like at some other retailers. Really happy with my watch which was exactly as described and would thoroughly recommend Tempo and Time.

6 November 2018
Unprompted review
Rated 5 out of 5 stars

1st class service from Time and Tempo

This is the first review I have ever done , and to say that it was a pleasure to deal with Time and Tempo is an under statement . I have been looking for a Panerai for some time and to say I am fussy well (just ask my wife) and I was not disapointed .The watch came and it is Superb ,knowing it was classed as Mint and knowing that not many people know what that means - IT IS MINT . The boys especially Jonathan were professional and answered all my questions without delay and kept me informed at each step. Thanks Time and Tempo ,hopefully I will visit London to show it to you on my wrist - Regards Carmello.

13 September 2018
Unprompted review
Rated 5 out of 5 stars

Great service, great watch

Met with Simon in town, he came to me. The guys have a really personable service. Are really friendly and the watch was even better than the pictures they took. Will definitely use them in the future

24 August 2018
Unprompted review
Rated 5 out of 5 stars

I purchased a beautiful vintage Omega…

I purchased a beautiful vintage Omega Seamaster from Tempo and Time, they provided excellent service and an amazing watch. It is better than I expected and is ticking away nicely, their service is second to none and I felt like I was doing business with a well established business that I could trust, very important qualities when you are buying a watch that is almost 60 years old.

30 July 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience

I recently acquired a new watch a few weeks back from the guys at Tempo & Time and couldn’t be happier.

I came across Tempo & Time through Chrono24 and within minutes of my email they got back to me. Johnathan was great at responding to my countless questions as well as sending the watch within 24hrs of purchasing as I was not able to visit there London office. The watch came and was even better than in the photos sent.

I will 100% be keeping tabs on there latest watches.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Friendly company

I was looking for a bi-metal Rolex Submariner and found one at Tempo & Time. After discussing it with Jonathan over the phone I arranged to meet up with Simon and Martin at their London office to inspect the watch. I couldn't believe my luck to find one that had recently been serviced by Rolex so was like new and at a very reasonable price. After we agreed the deal I spent some time with Simon and Martin discussing watches, etc, which was most enjoyable. I found them to be very knowledgeable and interesting young men and will certainly be looking to use their services for my future watch requirements

15 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service. Would definitely use again.

It was excellent dealing with Jonathan and Simon at Tempo & Time. They are very knowledgable and responsive, and open and transparent in their guidance and advice.

I'd highly recommend them and plan to use them again for future watch sales and purchases.

6 June 2018
Unprompted review
Rated 5 out of 5 stars

Jonathan and Simon are genuine honest…

Jonathan and Simon are genuine honest people. I have bought from them and more recently they have sold a few of my watches. They know watches and the market extremely well, which resulted in me getting a good price. I cannot recommend them enough. Look forward to doing more business with them.

22 May 2018
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I came across T&T through Chrono24 and some searches I had set up for a specific Panerai piece. They are a small team of three; brothers Simon and Jonathan, and Martin who joined recently.
I had some questions that were answered very promptly and clearly by Martin and then by Simon.
Simon also sent me some additional pictures and I was impressed by the quality of all the pictures as well as with the fair price they were offering.
We arranged to view the watch and they had no hesitation in reserving it for a day until I could travel up to their office.
What struck me most about these guys was how genuine, honest, relaxed and friendly they were, not forgetting also how knowledgable about watches and the market in general.
After reviewing the piece, I was reassured to see that the pictures had been an extremely accurate representation of the watch.
The guys were not pushy at all and provided some additional information about provenance. 

I purchased the watch and came away from their office very happy with the overall process that was smooth, professional and a genuine pleasure.
They will need to send me the box and papers which were not kept with the watch in the vault, due to Jonathan being out of the country on business, but that’s no real issue. 

I would thoroughly recommend the team at T&T as a breath of fresh air in a market that is increasingly becoming saturated with dealers and sellers who often try to take advantage of their customers.
I look forward to keeping in touch with them and would definitely buy again. Top marks!

14 May 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look