Temppro Reviews 160

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their accuracy and ease of use, especially highlighting how well they perform for cooking and monitoring temperatures. Many appreciate the convenience of wireless features and accompanying apps, which enhance the overall user experience. However, some people were dissatisfied with the product's quality, specifically mentioning issues with probes not holding a charge or failing after a short period. There were also occasional concerns about the accuracy of some sensors and the range of wireless connectivity, with a few users finding it less robust than advertised.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the accuracy and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the products,... See more

User experience

People report positive experiences with user experience. Customers praise the ease of use, precise readings,... See more

Application

Users describe ambiguous interactions with the app. Many reviewers praise the app's configurability, ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice wireless thermometer/hygrometer. No connectivity problems. Use your phone to keep track of data output from the sensor. I used the “salt method” to test accuracy of the humidity sensor. It was r... See more

Rated 4 out of 5 stars

Love knowing and being able to see the internal temp of the cook, without loosing heat , opening n closing the smoker! The range is outstanding! If your gonna cook ya don't take a road, but being ac... See more

Rated 5 out of 5 stars

I use my ThermoPro meat thermometer for something a little unconventional — checking that chicken reaches 165°F even when cooked in the microwave. It’s accurate, quick, and has never let me down. Whe... See more

Rated 5 out of 5 stars

WHAT a difference. This has made to my cooking. only received it yesterday, and cooked a whole roast chicken. couldn't believe how perfectly done it was by reaching a core set point temp. absolutely... See more



Contact info

4.2

Great

TrustScore 4 out of 5

160 reviews

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Replied to 83% of negative reviews

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Rated 5 out of 5 stars

Very quality equipement

Very quality equipement . And the support is better . I declare a probleme inthe charge of the probe . And the support send me directly a replacement recieved in 2 days

I'm very happy with the product and more happy with support teams

Thanks a lot

13 June 2024
Unprompted review
Rated 3 out of 5 stars

Thank you for the replacement unit

Thank you for the replacement unit. Some issues 1) I had were not being able to communicate with a live person when trying to call of the issues I was having. 2) This (TP25) unit shuts off automatically on long cooks. 3) Even though I downloaded the app, it still doesn't want to pair with my phone.

11 June 2024
Unprompted review
Temppro logo

Reply from Temppro

Sorry to hear you were unable to get a hold of one of our representatives and about the issues you are experiencing. There is an auto-off feature on the TP25 where the device will shut off if the probes stay below 104 F (40 C) for 2 hours. If you are cold smoking, this model may not be ideal for you. We wish to try some troubleshooting regarding the connectivity. Please contact us at service@buythermopro.com and we will be more than happy to assist you.

Rated 5 out of 5 stars

The response time to my issue was very…quick !

The response time to my issue was very quick , taking care of a replacement was hassle free and absolutely the best ! I was very happy with the product I had originally purchased and even better decision due to the customer service experience !

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Better than their competitors.

After buying and using a similar product that came packaged in a pretty wooden box, that failed on the second cook and refused to pair every single time after, I bought a TempSpike setup. The shipping was quick, the pairing was so easy, and I haven't had to use customer support. I've since bought a twin spike set for myself and my father in law on the buy one get one promo. Again shipping was quick, pairing seamless, and the first cook was a success.

27 May 2024
Rated 1 out of 5 stars

I ordered the twin temp spike over…

I ordered the twin temp spike over Memorial Day (BOGO) and only received one unit. Called ThermoPro the following week and they said it was their mistake and they’d ship a new one. As of 6/10/24, a second unit has not shipped.

27 May 2024
Temppro logo

Reply from Temppro

Hello Justin,

We are incredibly sorry to hear about this experience, we looked through our records and it appears we sent you an email to confirm your shipping address and did not receive a reply. If you can please reply back to us with a confirmation of your shipping address we will be more than happy to send the additional Twin TempSpike.

Rated 5 out of 5 stars

BOGO Deal

I just received my ThermoPro so I haven’t used it yet. I can say that shipping was fast and the packaging is great. This looks to be a well constructed unit. Very easy setup and app integration. Looking forward to seeing how well they perform.

27 May 2024
Rated 5 out of 5 stars

I love my new ThermoPro Twin

I love my new ThermoPro Twin! I had a cheaper version that literally melted on my grill on Medium-low (ends were plastic). Everything about the ThermoPro is seamless from charging to using the app, best upgrade for my grilling game!

24 May 2024
Rated 5 out of 5 stars

The range is pretty amazing

The range is pretty amazing. I could smoke meat 100 yards away while lounging in the pool.
Only drawback is how thick the probes are. It's understandable why they're that thick; there's a lot of batteries and tech in those things.

20 May 2024
Rated 4 out of 5 stars

Good prosuct

Website doesn't work well on my mobile. Had to purchase on a computer.

20 May 2024
Temppro logo

Reply from Temppro

Sorry to hear this, we will pass this along to our technicians to see if they can improve this!

Rated 1 out of 5 stars

The Support is Just Not helping

The Support is Just Not helping. I would Not buy anything from them again. I Wrote many emails but no one got answered

11 July 2023
Unprompted review
Temppro logo

Reply from Temppro

We are incredibly sorry to hear about this. We wish to find out more information in regards to your experience and make this right. Please contact mark@itronicsglobal.com and he will be more than happy to answer any questions/concerns and resolve any issues you experienced.

Rated 5 out of 5 stars

Nice Thermometer

I saw a cooking thermometer similar to this on Cooks Country. This one is perhaps better. It swivels so you get a level readout and it registers quickly. The controls are few and simple. A commonly available AAA battery runs it. Good price.

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Love it!

Absolutely love it! Works great for a smoker! My smoker is about 70 yds from my living room and the remote works perfect for keeping an eye on temperature it also has alarms that go off if temperatures get too high. U use one probe for meat and the other for smoker temperature.

16 October 2018
Unprompted review
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