Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a brilliant experience from start to finish. Super efficient and very clear advice. We are extremely grateful for the support we have received so far and the expert guidance we have been given. T... See more
Company replied
Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more
Company replied
Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more
Company replied
Company details
- #32 of 151 best companies in Legal Services
About Tenant Angels
Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Written by the company
- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Contact info
188 Liscard Road, CH44 5TN, Wallasey, United Kingdom
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk
Free Deposit Check
4.9
Excellent
988 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great advice and support from genuine…
Great advice and support from genuine people who want to help.
30 April 2026
Reply from Tenant Angels
Hi Samantha,
Thank you, really appreciate that. Glad we could help and that you felt supported throughout.
All the best,
Tenant Angels
Tenant Angels: Highly Recommend
Tenant Angels have been an incredible support system throughout my dispute with a previous landlord. Despite the complexity of my case, they navigated the situation with efficiency and maintained clear, accurate communication from the start. I highly recommend their services.
28 April 2026
Unprompted review
Reply from Tenant Angels
Hi there,
Thank you for your kind words.
We're really pleased we could support you through what sounds like a challenging situation. Keeping things clear and straightforward is especially important when a case becomes more complex.
Thanks for the recommendation, it means a lot.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Jason,
Thank you, really appreciate that. Glad we could help.
All the best,
Tenant Angels
Angels indeed
The best and most sincere service I have ever received. The amazing team handled my case promptly and everything went well.
Got my deposit back in no time.
13 April 2026
Unprompted review
Reply from Tenant Angels
Hi there,
Thank you, that's incredibly kind of you to say.
We're delighted we could help you get your deposit back and make the process as smooth as possible. It's always great to hear a positive outcome like this.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Monika,
Thank you, really appreciate that. Glad you had a positive experience with the team.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Ahmed,
Thank you, really appreciate that. Glad you were happy with the service.
All the best,
Tenant Angels
The team is always available
The team is always available, the answer all my questions on time, they are friendly , a big thank you for your support and hard work, God bless
14 April 2026
Reply from Tenant Angels
Hi there,
Thank you, that's very kind of you to say.
We're really pleased you've felt supported throughout and that we've been able to answer your questions when needed. Your kind words mean a lot to the team.
All the best,
Tenant Angels
Very quick and efficient
Very quick and efficient. Couldn't do enough for me and very understanding.
17 April 2026
Unprompted review
Reply from Tenant Angels
Hi Nel,
Thank you, really appreciate that. Glad we could help and make things a little easier for you.
All the best,
Tenant Angels
They are very prompt in responding back…
They are very prompt in responding back to your questions and that is very rare. Appreciate their work.
10 April 2026
Reply from Tenant Angels
Hi Yash,
Thank you, really appreciate that.
We know how frustrating it can be waiting for answers, so we're glad we could respond quickly and help when you needed it.
All the best,
Tenant Angels
Great service quick respond simple…
Great service quick respond simple process 👍
17 April 2026
Unprompted review
Reply from Tenant Angels
Hi Mo,
Thank you, really appreciate that. Glad you found the process simple and that we could respond quickly.
All the best,
Tenant Angels 👍
Absolutely fantastic for sorting our…
Absolutely fantastic for sorting our issue out very quickly replied back honestly amazing and thank you so much for the help.
9 April 2026
Reply from Tenant Angels
Hi Carl,
Thank you, really appreciate that.
Glad we could help get things sorted quickly for you. Thanks for taking the time to leave a review.
All the best,
Tenant Angels
They were very good and quick with…
They were very good and quick with getting in touch and found the information I needed about our deposit and where it was and the code we needed to find it. And giving me advice and where to go from here. An excellent service.
15 April 2026
Unprompted review
Reply from Tenant Angels
Hi Kerry,
Thank you, really appreciate that.
Glad we could help track down the deposit information and point you in the right direction. Sometimes just getting those answers is half the battle!
All the best,
Tenant Angels
Tenant Angels were amazing from the get…
Tenant Angels were amazing from the get go, helped me through the process and checked in every so often to make sure everything is okay. Could not thank them enough for all the help through this process.
1 April 2026
Reply from Tenant Angels
Hi Mehreen,
Thank you, really appreciate that.
Glad we could help guide you through everything and be there to check in along the way. It's lovely to hear you felt supported throughout the process.
All the best,
Tenant Angels
Felt trapped by the landlord pressuring…
Felt trapped by the landlord pressuring us to concede our deposit, couple messages with Tenant Angels and we had our deposit and more back. Thank you for protecting us against shady landlords.
26 September 2025
Reply from Tenant Angels
Hi Nathaniel,
Thank you, really appreciate you sharing this.
I'm glad we could help you get a fair outcome and take some of the pressure off when you felt stuck. That's a fantastic result.
All the best,
Tenant Angels
Really helpful
Really helpful, quick and easy service. I didn’t end up with a claim but they checked to see if my deposit had been protected all for free!
13 April 2026
Unprompted review
Reply from Tenant Angels
Hi Lizzie,
Thank you, really appreciate that.
Glad we could give you a clear answer, even though there wasn't a claim to pursue. It's always worth checking, and we're happy to do that free of charge.
All the best,
Tenant Angels
Highly recommend!
Can't fault this service! From the very start and right the way through the process Dan and the team were very helpful, informative and made sure we knew exactly what was going on. Definitely made our lives easier!
13 April 2026
Reply from Tenant Angels
Hi Abby,
Thank you, really appreciate that.
Glad we could keep everything clear for you and make the process a little easier. I'll make sure Dan sees your kind words as well.
All the best,
Tenant Angels
As along term renter
As along term renter, this is my second issue with my landlord, who has become very rude and impolite. He does not listen to my messages and does not answer phone calls. I was desperate to get help.
Thankfully, I found Tenant Angels via Google. They are incredibly encouraging and caring, while also being highly professional and knowledgeable in handling tenants' legal issues.
Thanks to there expertise and support, l received the help l needed.
In addition, they are very respectful and considerate. They truly are "angels" doing important work. I highly recommend Tenant Angels to anyone who needs support in dealing with rogue landlords or letting agents.
20 March 2026
Reply from Tenant Angels
Hi Hashemi,
Thank you for such a thoughtful review.
I'm sorry to hear you found yourself in another difficult situation with a landlord, but I'm really glad you found us when you needed support.
It's lovely to hear that you felt encouraged and supported throughout the process. Thank you for your kind words and for taking the time to recommend us.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad you were happy with the service.
All the best,
Tenant Angels
Lovely people great firm
So helpful and kind made everything easier as I am not great on the phone lovely people been fantastic for over a week
9 April 2026
Reply from Tenant Angels
Hi Peter,
Thank you, really appreciate that.
Glad we could make things easier for you, especially if phone calls aren't your favourite thing. It's been a pleasure helping you.
All the best,
Tenant Angels
Faultless
Really straightforward process, cannot fault or praise the service I received any higher, so would highly recommend to others, a massive thankyou!
7 April 2026
Reply from Tenant Angels
Hi Dan,
Thank you, that’s brilliant to hear.
Really glad you found the process straightforward and that you were happy with the service throughout.
Thanks for the recommendation, and a massive thank you back from us!
All the best,
Tenant Angels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.