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Tenants Assist is a not-for-profit organisation dedicated to supporting council and housing association tenants living in poor or unsafe conditions. We understand how difficult it can be to get landlords to take disrepair seriously, so we step in to guide and support tenants every step of the way. Our friendly, professional team listens without judgment and helps tenants understand their rights. Whether you’re dealing with damp and mould, leaks, infestations, or unsafe living conditions, we work to ensure your voice is heard and that you get the justice and compensation you deserve. We connect eligible tenants with a trusted panel of independent solicitors who specialise in housing disrepair claims. We never charge you a fee if you’ve come to us directly or through one of our local representatives. With a transparent, ethical approach and a passion for change, Tenants Assist stands beside the people most affected by housing neglect. We're not just here to file claims – we're here to make a difference. If your landlord has ignored your complaints for months, it’s time to let us help. You’ve waited long enough – leave it to us.
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United Kingdom
- tenantsassist.co.uk
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