Tenda Glasses Reviews 676

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality and value for money of the products, often highlighting the excellent prices and the perfect fit of their prescription glasses. People appreciate the comfortable and sturdy frames, with many planning to reorder due to the positive experience and the clear vision provided by the lenses. The service is frequently described as excellent, with fast production and delivery, and helpful responses to inquiries. However, some people mentioned issues with orders, including receiving incorrect lenses or frames that did not match descriptions, and experiencing significant delays in delivery. A few other people also felt that customer support was unhelpful in resolving problems like undelivered items or defective products, leading to dissatisfaction.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fit, with many expressing satisfaction with their... See more

Quality

Customers had ambiguous experiences with quality, with many praising the good quality of lenses, frames, and... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers expressing satisfaction... See more

Price

People report positive experiences with price, often describing them as affordable, amazing, and unbeatable... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting timely product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The glasses are great, they fit well, are comfortable and sturdy. I forgot what it was like to see this clearly. I am recommending this site to everyone.

Rated 4 out of 5 stars

I made my first order from Tenda. I ordered two pair and thought the price was AMAZING!!! I received them about 3 weeks later. I had a problem with one pair. It didn't fit how I'd hoped. I simpl... See more

Rated 5 out of 5 stars

I had ordered a pair of glasses with a metallic frame # ME132-Rose-Gold and multifocal progressive lenses on 06/09/2025 from Slovenia. It reached me within the time frame mentioned in the website pa... See more

Rated 5 out of 5 stars

I ordered my second pair of progressive glasses. I can see very well with them, the frame fits perfectly. Price 80 euros. Darkens outdoors. Best reviews from me. Very fast production and delivery. Eas... See more


Company details

  1. Optician
  2. Eye Care Clinic
  3. Glasses store
  4. Ophthalmologist
  5. Optical Wholesaler
  6. Optometrist

Information provided by various external sources

Buy High Quality Prescription Glasses, Eyeglasses Frames & Prescription Lens With Competitive Prices Online. Buy now and Save.


Contact info

3.9

Great

TrustScore 4 out of 5

676 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They say I made a mistake putting the…

They say I made a mistake putting the prescription on the order. I may have ,but I tried several times to download the written prescription to their sight and it would not let me put it in during the order process. I would also think the big difference there was would cause someone to call and verify to make sure it was right .All that was offered was a discount if I ordered another pair.3/16/24

16 March 2024
Unprompted review
Rated 1 out of 5 stars

I made a mistake with the lenses

I made a mistake with the lenses. I wrote Tenda to ask for help to amend the situation and the lady was very rude!!!!This was the second time buying, honestly disappointed for a mistake any human being could make and then being met with such hostility!

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Worth the chance!

I was honestly skeptical at first being that I'm in the Caribbean but wow! I'm hooked and shocked, I ordered early February, near the end of the month I sent email inquiry as I didn't even hear about shipping, they responded about a day later then 3 days later I was sent an email about item shipping... I swear they came on jet, by the next day I was contacted by courier company, to receive my item... All in all they are took like a month to come, but they are great everything I selected for the glasses there, the case beautiful and the shipping packaging, top notch... I was very pleased.. Would order again!

5 March 2024
Unprompted review
Rated 4 out of 5 stars

Pleasantly surprised and satisfied with my new glasses

I was unsure what the quality of the glasses would be like but I was pleasantly surprised with the glasses I received. I have a strong prescription and it took a day to get used to the increased strength with the progressive lenses, but they are as good as the ones I have previously bought at the optometrist and so much cheaper. I went for a plastic frame as I wanted the glasses to be light. I haven't had them tightened yet. I would have liked a slightly lighter colour, but they are fine. I will order another pair when I need to update my glasses. Takes the same amount of time to arrive as walking in to a shop, so a much better option for me.

20 January 2024
Rated 4 out of 5 stars

The glasses suit me very well. 1 lens has a defect

The glasses suit me very well, it's just a shame that the corner of the lens has some kind of distortion that makes it difficult for me to look without it getting in the way. It seems to me that one of the lenses was defective in production or assembly.
If you could send me a replacement pair without the defect, I would greatly appreciate it and give a 5 star review

20 January 2024
Rated 1 out of 5 stars

Still have not shipped the order placed…

Still have not shipped the order placed on the 12th February

Yesterday promised that would be shipped today 5th March, 22 days and counting but didn’t ship. Emails telling me to believe and trust them

Do not buy or trust this company, ignoring my emails now, expected to wait another 15 days shipping time, so almost 2 months for a pair of glasses, Should have gone to Specsavers

5 March 2024
Unprompted review
Rated 5 out of 5 stars

I ordered clear glasses and sunglasses…

I ordered clear glasses and sunglasses with my progressive and complicated prescription. They are perfect. To replace my broken frames would have cost me 350 using the same lenses. The two prescription glasses from Tenda cost me 150 together!
I couldn't be more pleased.

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Superb online supplier

I like rimless frames, and other online suppliers claimed they could not put my lenses into rimless frames. They suggested I try local optical suppliers. Which I did. And they wanted upwards of 800€ for lenses and frames!

Then I stumbled across Tenda, and to my joy found that their system allowed me to have my lenses in rimless frames - at a tenth of the price of local optical suppliers.

I placed my order just before Christmas 2023, and had my glasses second week in January - that’s some good going!

The glasses are very comfortable and are the correct prescription - 5 stars to Tenda.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

the initial sales was brilliant

the initial sales was brilliant, but i received the wrong prescription glasses. i send 5 emails and 4 online support messages over 15 days asking to either return them or replace them and have not yet had a reply. so i am out of pocket and ignored.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Progressive glasses

Progressive glasses. The reading segment was to narrow first and they took the correction without hesitation and sent another pair of glasses. Thank you

23 December 2023

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