Ten PM Reviews 

273
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 23 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products taste delicious, rich, and not too sweet, making them a wonderful daily treat. Many buyers also note how remarkably effective these warm drinks are at improving sleep quality and helping them relax peacefully at bedtime. People additionally appreciate the nice packaging and the great convenience of incorporating these healthy mixtures into their evening routine. Some reviewers were not happy with the overall flavor, noting that the initial taste can be slightly bitter, take a bit of time to get used to, or feature an intense aftertaste.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the drinks are super tasty, help improve sleep... See more

Quality

Users describe positive interactions with quality, noting that the drinks taste delicious and rich without a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this drink for quite a while now took it in holiday left my tin. Emailed them and got the last time available definitely won't take it out of the house anymore. The service is always first c... See more

Rated 5 out of 5 stars

Brilliant customer service with prompt replies about an issue I had with delivery. Drink itself tastes nice and can be made with either water or milk. I make it and drink it in bed while I am winding... See more

Rated 5 out of 5 stars

This TenPM hot chocolate is a life saver for me, and I expect it'll be the same for all of the drinkers of this chocolate drink. I have unsettled nights sleeping but since I discovered this amazing dr... See more

Rated 5 out of 5 stars

I've tried many supplements, drinks, powders etc over the years to help me with overall health/sleep, the one product that has consistently worked without fail is TenPM's night drink, the flavour to... See more


Company details

Written by the company

Ten PM is a health and wellness brand dedicated to enhancing sleep quality. With a focus on natural and scientifically tested ingredients, Ten PM offers a range of drinks and snacks designed to promote relaxation and provide a restful night’s sleep. Ten PM products are vegan, gluten-free, dairy-free, and made with 100% natural ingredients. We are committed to supporting individuals in achieving optimal sleep and overall well-being.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(273)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Concept is great and I am desperate to…

Concept is great and I am desperate to sleep. I’ve been an insomniac for over 10 years so was really keen on trying this. But the taste is nauseating! I couldn’t get past 5/6 sips! I tried the hot chocolate variety and it tastes disgusting. I’m not sure whether to try the other flavour……

1 February 2025
Unprompted review
Ten PM logo

Reply from Ten PM

Hi Rihana

As per our email to you, thank you for taking time to leave your feedback and I’m very sorry to hear that you don’t like the taste of our hot chocolate – we put significant effort to ensure the quality and flavour of our hot chocolate meets expectations and it is loved by many thousands of our customers. It has also won multiple awards including the Good House Keeping 2024 Taste Award.

But we completely understand that everyone has different taste profiles and we take customer feedback seriously to continually improve so I will definitely provide your feedback to the team.

Warm regards
Ten PM

Rated 5 out of 5 stars

Lovely product!

Great taste and has really helped me sleep better! Replaced my usual decaf bedtime cup of tea for this. Mixing half water half milk makes a lovely creamy bedtime drink. Recommend using a whisk as it can clump a little with just stirring. Perfect! This will be part of bedtime routine from now on.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Hot Chocolate

Hot Chocolate
Quality accessories not just a cheap add on, with the hot chocolate very tasty (with a deep taste) that really does work as advertised. Highly recommended.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Delicious bars, delicious sleep

These oat and cherry bars are like a delicious soft bake cookie, just so tasty. But the fact that they’re made with natural ingredients and those to promote sleep make them a much better alternative for your evening sweet treat.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Way tastier than tablets!

Way tastier than tablets!
I've taken these ingredients as tablets in the evening to help with sleep, but these bars are a way tastier alternative. Just the right size for a snack with a drink and really tasty too!

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Tasty and delicious

I really recommend this hot chocolate drink as part of your night time routine… I don’t like hot chocolate normally but I really look forward to this every night.. it truly is scrumptious. It chills me out and in about 45 mins I’m ready to nod off..

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Does what it says - great tasting too!

Does what it says - a great nights sleep!
I bought the hot chocolate and the chai - I prefer the chai - but they are both great tasting. I fall asleep quickly and stay asleep - great product - thank you team! 😁

8 January 2025
Unprompted review
Rated 5 out of 5 stars

It works!

It works!
I'm a bit of a cynic, so I was a bit dubious about whether it would actually work, but thought it would be worth giving it a try anyway. I'm really pleased to report that from the first night I tried it, I had the best night's sleep I'd had in some time. And it wasn't a fluke - every night I have my hot chocolate, I sleep well and wake up feeling refreshed. Great product - happy to recommend 😀!

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Snack bars are so moreish


Snack bars are so moreish! Really oaty, soft, slightly crumbly with a hint of sourness from the cherries. Delish! Not sure how sleepy them make me, but definitely worth it.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Hurray for Ten pm

Hurray for Ten pm
I am so happy to have purchased this lovely Hot Chocolate night time drink. It's made such a difference to a perfect night's sleep for me. I would highly recommend to anyone thinking about purchasing.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

The worst thing I can remember putting in my mouth EVER

I was really looking forward to us having a good night's sleep after making the Ten PM drink last night I sleep okay most nights but my other half does not, so it was mainly bought for her.

I followed the instructions to the letter, but it was still very lumpy, no problem I just need to stir it more, then the smell hit me, not pleasant at all, so I'd have to get used to that, then we tasted it, there is no getting used to that, it is horrendously sweet and I have a sweet tooth but this was on another level, we tried another drink of it but we agreed this is not something we need in our lives.

21 December 2024
Unprompted review
Ten PM logo

Reply from Ten PM

Hi Kev

Thank you for taking time to leave your feedback and I’m very sorry to hear that you don’t like the taste of our hot chocolate – we put significant effort to ensure the quality and flavour of our hot chocolate meets expectations and it is loved by many thousands of our customers. It has also won multiple awards including the Good House Keeping 2024 Taste Award.

But we completely understand that everyone has different taste profiles and we take customer feedback seriously to continually improve so I will definitely provide your feedback to the team.

Can I ask what liquid (water or milk) you used to make your drink with? The reason I ask is that depending on what liquid you add to our cacao powder can change the taste profile a lot, especially the sweetness level. It’s worth experimenting with trying different liquids and we hope you can find a way to enjoy it, especially as the sleep and overall health benefits are worth it.

It is a shame that you didn't contact us directly about this as we are always here to provide advice and help as we want all of our customers to be happy with their purchase, and as such we offer a money back guarantee. So please do feel free to contact us at info@tenpm.co to discuss further.

Warm regards
Ten PM

Rated 5 out of 5 stars

Ten PM

Ten PM
Works surprisingly well with a much better nights sleep.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Delicious - and frothy too!

The hot chocolate is delicious and helps me get to sleep
- and the free hand held electric whisk is a great addition to the routine - so tiny it’s easy to use in the mug and makes the hot chocolate wonderfully frothy!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love this product

I absolutely love this product. Have been drinking it for a year. It is delicious hot and cold and I really look forward to ie at the end of the night and sometimes in the afternoon when I want something sweet. Highly recommend. I am so glad they made The calm bar as it is absolutely delicious too! Also they have the best customer service. Always so helpful!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!…

Being sceptical I bought a trial pack of the chai flavour (added a little honey) tasted delicious and amazingly I slept really well! Fluke I thought, but slept well again for the next 5 nights- a goodnight indeed! So will now try chocolate flavour- highly recommend give it a try.

29 November 2024
Unprompted review

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