TenTrade Reviews 1,066

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and the excellent customer service, noting that their inquiries are addressed thoroughly and promptly. People appreciate the user-friendly nature of the service, finding the rules clear and the overall experience smooth and efficient. Many highlight the fast and reliable payout system, with transactions often processed quickly and without hassle. However, some customers also noted significant issues with payment, reporting difficulties with fund access and withdrawal requests. A few other people also felt that the customer service could be tiring at times, and some expressed dissatisfaction with the daily drawdown rules on funded accounts.

What people talk about most

Payment

Consumers find payment to be ambiguous. Many reviewers praise the fast and smooth withdrawal process, with... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its top-notch quality,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the company for its excellent... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with user experience. Many customers express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Breakfast with Tentrade is a game-changer for anyone serious about trading! The Live session makes learning simple, practical, and engaging. They don’t just teach theory—they guide you... See more

Company replied

Rated 5 out of 5 stars

I recently had misunderstood one of their rules which lead to a breach, Once I reached out their support, I got from them messages and call to explain to me what went on wrong and how I can avoid i... See more

Company replied

Rated 5 out of 5 stars

I don’t promote what I don’t trust. I made a withdrawal from TenTrade this morning and the processing was fast and smooth with no unnecessary delays. As someone building a trading community... See more

Company replied


Company details

  1. Finance broker

About TenTrade

Written by the company


Invest in Your Sucess

Multi-Asset Broker

Leverage up to 1:500.
Trade with a fully regulated broker

TenTrade

TenTrade delivers a comprehensive and detailed ecosystem of financial and brokerage services that offers you a wide array of tools, products, and services to help boost your trades.

Our mission is to set up today’s trader with the tools, services, products, and knowledge required to maximize your earning potential trading FX, commodities, stocks, and cryptocurrencies.

Let's Get Started

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Received my 3rd payout so far trading…

Received my 3rd payout so far trading with Tentrades. Tentrades remain the best

18 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for sharing your experience!

We’re delighted to know you’ve received multiple payouts and appreciate your continued trust in TenTrade.

The TenTrade Team

Rated 3 out of 5 stars

Customer care is on point

Customer care is on point, mostly available .

I think the payment structure is not working smoothly. Withdrawal process are usually delayed.

6 October 2025
TenTrade logo

Reply from TenTrade

We’re glad you’re satisfied with our customer care.

Thank you for your feedback, we appreciate it and will take it on board.

The TenTrade Team

Rated 5 out of 5 stars

Smooth and Reliable Withdrawal Experience

I recently made a withdrawal from my TenTrade account, and I’m genuinely impressed by how seamless the process was. The request was processed quickly, and the funds reached my account without any delays or complications.
Customer support was responsive and professional, addressing my inquiries with clarity and courtesy.
TenTrade continues to prove itself as a trustworthy and transparent platform. I truly appreciate their efficiency and commitment to client satisfaction.
Highly recommended for anyone looking for a reliable trading partner.

6 October 2025
TenTrade logo

Reply from TenTrade

Thank you for your kind words and for sharing your positive experience.

We’re delighted to hear that your withdrawal process went smoothly and that our support team provided the service you deserve.

Your trust means a lot to us, and we’ll continue working hard to maintain the high standards you’ve come to expect from TenTrade.

Best regards,
The TenTrade Team

Rated 5 out of 5 stars

Awesome 10trade so far

Awesome 10trade so far.
Easy to manage. Fast depo and wd
Low spread.

5 October 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your feedback!

We’re pleased you’re enjoying the smooth platform experience, quick deposits and withdrawals, and low spreads. We appreciate your trust in TenTrade.

We look forward to continuing to support you on your trading journey.

The TenTrade Team

Rated 5 out of 5 stars

Excellent

Excellent performance.

3 October 2025
TenTrade logo

Reply from TenTrade

Thank you for your kind words! We’re delighted to hear you’re satisfied with our performance and appreciate your support.

The TenTrade Team

Rated 4 out of 5 stars

The withdrawal transaction wasn't quick…

The withdrawal transaction wasn't quick neither was it slow, it was just good and reliable.

3 October 2025
TenTrade logo

Reply from TenTrade

Thank you for sharing your experience!

We’re pleased to hear you found the withdrawal process reliable, and we’ll continue working to keep it that way.

The TenTrade Team

Rated 5 out of 5 stars

Today I requested for my payout from my…

Today I requested for my payout from my funded acc it took less than 2mins to appear on my wallet and from my wallet to my bank took less than 10mins. Indeed tentrade is the best just stick to their rules and believe me the have no hidden rules and their rules are damn too easy than that of other propfirms

3 October 2025
Unprompted review
TenTrade logo

Reply from TenTrade

We’re glad to hear your payout was processed so quickly and smoothly.

Thank you for highlighting our transparency and straightforward rules — we appreciate your trust in TenTrade!

Rated 5 out of 5 stars

Great Experience!

For starters, they have an excellent customer service, and so you’re never confused. You can get clarity on anything and everything, I love that about them.
In addition, I’m okay with their rules(as long as it stays the same) as I believe it helps with sustainability.
Also, the payout was pretty fast. Loved that too!👍

2 October 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you so much for your kind words!

We’re glad to hear you appreciate our customer service, transparent rules, and smooth payout process. Your feedback motivates us to keep delivering the best experience. 👍

The TenTrade Team

Rated 1 out of 5 stars

0.25 Rule is ridiculous

0.25 Rule is ridiculous

1 October 2025
TenTrade logo

Reply from TenTrade

Thank you for sharing your experience with us and for giving us your valued feedback.

The new rule was put into effect after taking onboard client feedback and after much consideration. Your feedback is duly noted and will be passed onto the review team.

Rated 5 out of 5 stars

Withdrawal process.

The withdrawal was seamless and faster. I also like it came direct to my mobile telco account in less than 5 mins.

23 September 2025
TenTrade logo

Reply from TenTrade

Thank you for your feedback Reagan.

We're pleased to hear your withdrawal was fast and seamless.

We look forward to continuing to support you on your trading journey.

The TenTrade Team

Rated 1 out of 5 stars

1.I placed same trade on both demo and…

1.I placed same trade on both demo and funded account and noticed that when the demo was in profit the live funded account was sitting the negative region.
2.Why do I have to wait for two weeks to get paid if it’s life funded account
Why the change of rules; if truly they are life funded account and not a challenge.why the same normal rules of margin call not applicable to funded account.

28 August 2025
Unprompted review
Rated 4 out of 5 stars

The company made me to be etter…

The company made me to be a better trader practicing proper risk management and stay decipline

25 September 2025
TenTrade logo

Reply from TenTrade

Thank you for your kind feedback, Mohamed!

We’re delighted to hear that our services have helped you strengthen your trading discipline and risk management.

We look forward to continuing to support you on your trading journey.

The TenTrade Team

Rated 4 out of 5 stars

Their customer support was good so far kudos to tentrade they reach out even on call incase of any doubt l

Well firstly their customer support was good on a private level at first I thought they were limiting traders until they had to really explain in detail for me to understand I did not really noticed they they actually fund traders with live funds u like other firms with simulated funds.
Well and as long as you comply with their rules you will never be denied pay out they are actually good

26 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your thoughtful feedback Tita!

We’re glad to hear our support team was able to assist you and clarify everything. We appreciate your trust in TenTrade and we look forward to helping you achieve even greater trading success!

The TenTrade Team

Rated 5 out of 5 stars

The customer service is best and my…

The customer service is best and my account manager is 100% valid and cool...they solved my problem fast and swift

26 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for the kind words!

We're glad to hear our team—and your account manager—were able to assist you swiftly. We're always here to help!

We look forward to helping you achieve even greater trading success.

The TenTrade Team

Rated 5 out of 5 stars

Excellent Customer Support and Fast Profit Withdrawal

Amazing customer support I must say, you can't get a better one out there. Big shout-out to Mr Samuel, he's been fantastic.

Let me not even get started with profit withdrawals. I've never had any issue with withdrawal as long as all rules are adhered to, and you get your withdrawal in your bank account within 30 minutes.

Keep it up Tentrade🙌, let's see if we can get a tighter spread on Gold though.

26 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your great feedback and shout-out to Mr. Samuel!

We're glad you're enjoying the experience, especially the smooth withdrawals. We'll pass your suggestion on Gold spreads to the team—always striving to improve!

We appreciate your trust in Tentrade and we look forward to helping you achieve even greater trading success!

The TenTrade Team

Rated 5 out of 5 stars

Tentrade is the best Prop firm out…

Tentrade is the best Prop firm out there with a personalized customer support. I placed a withdrawal of $542 on my account and received it in less than 15mins.

That's the fastest payout disbursement I have received on prop firms ever in my life time

23 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for sharing your experience, Nana.

We’re thrilled to hear you’re satisfied with our fast payouts and personalised support.

We look forward to continuing to support your trading success!

The TenTrade Team

Rated 3 out of 5 stars

Honestly Ten trade is good but my major…

Honestly Ten trade is good but my major problem is that each time I want to login to buy a propfirm account the site doesn't go through why is this happening.

13 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your question Olusayo, someone from our team will be in touch.

Rated 5 out of 5 stars

The Happy trader journal

The ultimate closeness of the support team is great...
The discipline that comes with the profit target limit has shaped many of us into consistent and profitable traders...looking forward to thrive with Tentrades.

11 September 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your kind words Benjamin!

We’re thrilled to hear that our support team and structured approach have helped you grow as a trader. We look forward to supporting your continued success with TenTrade.

Rated 5 out of 5 stars

Fast deposit and fast withdrawal

Fast deposit and fast withdrawal

18 September 2025
TenTrade logo

Reply from TenTrade

Thank you for your feedback, Kyeremeh!

We’re glad you had a smooth deposit and withdrawal experience.

We appreciate your trust in our services and look forward to your continuous success.

The TenTrade Team

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