0 updates for shipping says 48 hour delivery time and it took over two weeks to come however i orderd a chain off them a few years ago and only just lost it being the reason im buying another and... See more
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Company details
- #293 of 296 best companies in Jewellery shop
- #276 of 283 best companies in Fashion accessories shop
Written by the company
Tericci is a leading jewellery brand which was born and operates within the UK. Constantly innovating, designing new pieces and forever improving core foundations. Inspired by past and present HipHop culture, Tericci are always setting the levels. Designed in Britain: All pieces are designed at the Tericci HQ, based in the North-West of England. The in house design team are always pushing their limits to ensure Tericci remains current, on trend and ahead of the market. The Tericci Team: We all share the same vision, drive and ethos. We are all UK based and operate collectively at the Tericci HQ. Our team has been hand-picked by the founder, hiring specialists in all fields.
Contact info
United Kingdom
- support@tericci.com
- tericci.com
Hasn’t replied to negative reviews
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Money taken
Money taken, Order not received. No communication from company despite multiple attempts to contact them.
took a month to come and didn’t get…
took a month to come and didn’t get email replies after sending 4
Brilliant sizes and gold is beautiful…
Brilliant sizes and gold is beautiful also delivery very good
Postage is terrible
Postage is terrible, and when u email the company they do not reply at all .
Poor delivery/customer service
Ordered a chain for my son at the start of November - got an email confirming order but still haven’t received - waiting over 20 days now. Have emailed several times but no response. Won’t be ordering again.
Very poor
Item never arrived and they never responded to my messages.. very poor customer service.. would not recommend
Avoid !!
Avoid !!! ordered 3 or 4 week ago and it still hasn't arrived, I used next day delivery as well! they ignore your emails and social media messages, absolute scam ! I'm fuming
i ordered a chain 2 weeks ago and i’ve…
i ordered a chain 2 weeks ago and i’ve had nothing i’ve sent 3 emails with no reply and nothing has came through about shipping or even delivery wait of time spending money for nothing i think the wearhouse has closed down not going to lie
Product is ok but customer service is…
Product is ok but customer service is terrible. I have emailed five times about an issue with the size of the item and returns and have heard nothing. It is a shame as I like the items I ordered but just can’t get Tericci to respond.
Terrible
Terrible. Want a refund get no response from anyone for weeks and weeks. Paid for fast delivery came 3 weeks later. Shocking
Don’t order you won’t receive your…
Don’t order you won’t receive your item. They Don’t reply to emails. Company gone out of business. Says it all really.
Poor communication
Poor communication, and took a month to come, but the actual jewellery is good
I never got it sent to me scammers
I never got it sent to me scammers
Ordered just under 2 weeks ago and not…
Ordered just under 2 weeks ago and not had a single update as to where my order is. Ordered from here before and the communication was terrible last time. It’s a shame because the chain I have already is such good quality, just took weeks to come and no communication from the company.
I had previously purchased a White Gold…
I had previously purchased a White Gold Rope Chain from Tericci - it was really nice, shiny, looked great. I misplaced it so I ordered another. Not only did it take a month to come after paying for 48hr delivery, its not as nice? Dull, the clasp is different. Shame really. Will probably buy another from elsewhere.
DONT USE THIS COMPANY !!
Awful they don’t even send the product just take your money and go awall never reply to any emails you can’t track your product either. DONT USE THIS COMPANY !!!!
You don’t respond when customers…
You don’t respond when customers require assistance with products. My order took over 2 months to come and overall customer service was very poor
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