I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All i want is a cheap or reasonable price for insurance for me and my partner, why should we be punished for other people's mistakes, we have had no accidents etc and yet our insurance went through th... See more
Company replied
I renewed my car insurance mainly because the annual premium was significantly reduced. I couldn’t believe it, phoned them and spoke to a really pleasant lady called Cora , she answered my questions p... See more
Company replied
The price Tesco insurance was offering was better than comparison websites. The website was easy to use and fill in all the required details. The packages were clearly laid out with the prices for eac... See more
Company replied
Company details
- #106 of 139 best companies in Insurance company
- #49 of 69 best companies in Car and Motor Insurance Agency
- #32 of 44 best companies in Home Insurance Agency
- #49 of 50 best companies in Life Insurance Agency
- #17 of 33 best companies in Pet Insurance Company
- #59 of 66 best companies in Travel Insurance Company
About Tesco Insurance
Written by the company
Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.
Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.
Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.
Contact info
4.4
Excellent
25k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff are excellent
Staff I have spoken to have been extremely courteous, helpful and knowledgeable. The service I have received has been very good.
27 May 2026
Reply from Tesco Insurance
Hi John,
Thank you for your positive feedback. We are so pleased to hear our staff were courteous, helpful, and knowledgeable, providing you with very good service.
The Tesco Insurance Team
great customer relations with staff
28 May 2026
Reply from Tesco Insurance
Hi Richard,
Thank you for your 5-star review. We are delighted you had a great experience with our team.
The Tesco Insurance Team
Poor experience with Tesco Insurance…
Poor experience with Tesco Insurance after a non-fault accident. Despite being the innocent party, I was still left out of pocket paying my excess for a long period of time. Delays with repairs and claim handling only added to the stress. Very disappointing overall.
3 April 2026
Unprompted review
Tesco virtually doubled my insurance…
Tesco virtually doubled my insurance after the first year.
I called them to ask why. Got no reason.
I got a quote from another company half the price.
Why?
28 May 2026
Good price and site easy to use
27 May 2026
Reply from Tesco Insurance
Hi Jan,
We appreciate your 5-star review! We're glad you found value and ease.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Susan,
We appreciate your feedback and are glad to hear you found the survey easy. Your input is valuable to us.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Tony,
Thank you for your 5-star review! We are so pleased to hear we delivered on our promises.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Joey,
Thank you for your kind words! We appreciate your loyalty and are glad to hear you're happy.
The Tesco Insurance Team
Efficient and helpful and the Agent…
Efficient and helpful and the Agent explained everything to me.
27 May 2026
Reply from Tesco Insurance
Hi Sheila,
Thank you for your 5-star review! We're so pleased our team was efficient and helpful, explaining everything clearly. Your feedback is greatly appreciated.
The Tesco Insurance Team
Good service
28 May 2026
Understood what the agent said
28 May 2026
Reply from Tesco Insurance
Hi Terry,
We are happy to hear that our agent was clear.
The Tesco Insurance Team
Easy to contact & helpful staff
27 May 2026
Reply from Tesco Insurance
Hi Richard,
We're so pleased you found our team helpful and easy to reach. Thank you!
The Tesco Insurance Team
Insurance renewal.
Very helpful staff and information over the phone. I find it much easier to speak to someone.
Everything was sorted in one phone call.
28 May 2026
Reply from Tesco Insurance
Hi Sylvia,
Thank you for your fantastic 5-star review! We're so pleased you found our team helpful and that everything was sorted in one call. We appreciate your positive feedback.
The Tesco Insurance Team
Reply from Tesco Insurance
HI Jeff,
Thank you for your 5-star review! We are so pleased you found it easy to follow and understand.
The Tesco Insurance Team
Tesco incompetence
Tesco incompetence. Rnl invitation issued “you need to pay the rnl premium to renewal the policy “
Premium doubled so placed elsewhere at 1/3 of the invited premium with reduced x/s’s.
Then received a letter asking for 64p!
Rang Tesco -advised they would not make a charge for £ less than £5 - so agreed to waive!
Letter then received a thank you letter for renewing the policy??
Then letter telling me they wished to speak to me
Rang Tesco who then claimed the policy automatically renewed (see earlier note stating to renew I needed to pay)
etc etc etc what a shambles
28 May 2026
Very disappointed with the service
Very disappointed with the service. Feel very let down by their customer services. Won’t buy from them again.
28 May 2026
Unprompted review
Reply from Tesco Insurance
Hi Ralph,
Thank you for your 4-star review! We're pleased our team provided such clear communication and understanding. Your feedback is greatly appreciated.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Diana,
Thank you for your 4-star review! We're pleased our team provided a helpful service. Your feedback is greatly appreciated.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Kevin,
Thank you for your 5-star review! We're so pleased you found our staff friendly and helpful.
The Tesco Insurance Team
Excellent service
28 May 2026
Reply from Tesco Insurance
Hi June,
Thank you for your 5-star review. We are delighted to hear you had such a positive experience.
The Tesco Insurance Team
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