Tesla Reviews 

TESLA & their service both are really pathetic. Such a crap car not even worth for 2k, DONT BUY and avoid like plague. how can they sell it for 40k/50k. When it comes to my issue. I bought a brand new car and with in 2 years, it broke and some bolts fell off and subframe (both front & rear) got damaged. How come for such a branded car, bolts will come off and it will get damaged like that and when I gave my car in uk at Chelmsford service center. I had nightmare and they said it won't be covered under warranty and each subframe costs around 2k. How this can be true and how pathetic it is.? And they would not allow you to talk to warranty team and if you call tesla customer care. They are just doing call centre jobs and they don't know anything technical and they will simply say..message in the app and you will get your response . Even Tesla reduces or Slashes its price down by 50%. DO NOT BUY TESLA. Its the worst car I ever had

I dont think I have ever had a car with this many problems. When my car is having service it usually takes 3 month before it is fixed as Tesla cannot plan their work well enough.

My recommendation is, that you NEVER buy a Tesla.

I tested drove a model 3 last year, wilde experience, silent ride. Tesla meks you feel like you’re driving the future. I liked the service centers and how it can be driven automatically without me.

the cars maybe great, but service support is idk, must be more politeLast time I contacted them, lost my voice😭explaining them stuff

You cannot get a worse service than this or any tesla dealership (or whatever fake term they use for these outlets).
I have been waiting for registration Plates for 2 months, and NO, it's not DMV issue- Tesla is messing up the paperwork. And you just cannot talk to a human there. Weird and poorly designed automated phone system is all you get- even when you try calling their local dealer.

I've been a Tesla owner for six years, starting as a considerable evangelist for both EVs and Tesla's products. I'm still an EV enthusiast but, even setting aside the incompetence and idiocy of its CEO, Tesla's attitude and service have gone through the floor: They fail to respond to service requests, they can't do basic diagnosis (simply replacing parts at random in the hope that the problem will go away) and have failed to fulfil their obligations under block exemption by not providing accurate part numbers so that we can order parts from third party suppliers.

I had to have my roof replaced. It took two months for Tesla to come to remove the solar panels. I was rescheduled twice to have the reinstallation done. They came on the second date, but did not complete the work,. They said I would be giving priority to have it finished. I was rescheduled for the following week. Tesla confirmed the appointment by phone, text and email. The day of the reinstall they sent a text and email saying i was rescheduled again another 6 weeks out. This unacceptable.

Works fine, but not satisfied with customer service. And it's overpriced compared to other EV brands. Although it is quite comfortable.

One star. Overpriced and unreliable. My Model Y has been in the shop more than it's been on the road. Customer service is a joke. Wouldn't recommend.

Rubbish car produced by a dreadful company. Would not recommend

Avoid Tesla Energy — Extremely Unprofessional and Disrespectful Experience

This has been one of the most frustrating and disappointing customer service experiences I’ve ever had. I’m a disabled U.S. Army veteran, and I had a Tesla Powerwall system installed at my home. From the very beginning, the installation resulted in serious electrical issues, including a non-functional breaker and no power in one of my backyard outlets — a clear safety hazard.

I contacted Tesla immediately and have sent over 30 emails over the course of six months trying to get this resolved. Despite multiple technician visits, nothing was fixed. When a technician finally did come out, he chose to install a damaged, unreliable outlet, even though I offered him a new outlet from my closet. He refused to use it. Later, it turned out that the outlet he installed wasn’t even working.

After months of back-and-forth, someone from Tesla’s Energy Resolutions Department reached out to try to fix the issue. However, by then I had already paid for the repair myself — in cash, because I couldn’t wait any longer with a hazard on my property. Because I didn’t have a formal receipt, Tesla refused to compensate me, even though their own technician had confirmed the issue was due to their original poor installation.

I also made Tesla aware, in writing, that I live with a service-connected disability that affects memory (protected under the ADA), and I specifically requested reasonable accommodations. Tesla ignored this, continued to pursue an unjustified $300 charge, and showed zero regard for my situation or my rights.

This company has shown a total lack of professionalism, respect, and basic human decency throughout this entire process. No accountability. No empathy. No solutions. Just delays, dismissiveness, and blame-shifting.

I strongly urge others to stay far away from Tesla Energy. If this is how they treat veterans and people with disabilities, it says a lot about their corporate values. This experience was not only disappointing — it was shameful.

Absolutely unacceptable customer service from Tesla Insurance. This is the third time I’ve had to deal with ridiculous hold times. Today I was on hold for over an hour (1 hour and 8 minutes, to be exact — I have the screenshot to prove it) while calling 1 (844) 348-3752, and no one ever answered.

This is not how an insurance company should treat its customers. I’m canceling my policy because I’ve lost all trust in Tesla Insurance’s ability to provide even basic support. If this is how they handle phone calls, I don’t want to find out how they handle actual claims.

I have 2 Powerwalls series 2. they worked well for 10 months. then 1 started tripping off when it was charging. Instead of fixing the issue they have changed the settings so it won't charge as fast now I can't charge them overnight with my car as the Gateway only lets 8 or 9 kw through at a time. My biggest grip is that they are completely unresponsive I reported the problem 6 weeks ago and nothing apart from a refrence number. nearlly £27,000 for the system and they don't even care. This issue is costing me money and they couldn't care less.

Well. I have had my Tesla model 3 under 2 years. Started to have charging issues. Car wouldn't accept charge but in fact mileage was going down overnight. In the end car had to be recovered to closest Tesla garage leaving me without transport. My first text saidy battery was good for age and mileage of the car. Great.
But then it said my car required a part, at no cost. Fine
But it's taken 6 weeks for part to get to garage. Astronauts have been rescued by Mr Musk quicker! Now, it will take 6 days to put in the part, whatever it is, test and charge the car. Making 8 weeks without transport.
And I bought a Tesla why ?

Once I was the biggest Tesla fan. I even preordered a model 3 before it first came out. Two year into a Model Y (LR) ownership the issues started. We were on a trip to the beach last weekend and the car died on a parking lot. They towed it and we had to Uber everywhere during our stay and ask some random people to take us back home to DC. Uber to work all week because they were unable to provide a loaner. After a week I had to drive down to Norfolk (4hrs) to pick it up. They replaced some front control module but after I picked it up I went to a supercharger and it wasn’t charging. We had to wait another night for a slow charger to fully charge so we can make it back home. Barely made it to the local dealer in Tysons (at 8%) and they said we can’t take you today because the vehicle is still charging. How ridiculous! Just a few months ago the driver window shattered on closing due to some faulty mechanism. Done being a 60K Tesla experiment. Going with a true, reliable car brand!

Dear Tesla Global Support,

I placed an order for a Wall Connector on July 17th, 2025 (Order No: MYVXENXYF4) via Tesla Turkey’s official store. However, the item is still stuck in Turkish customs and has never been delivered to me. UPS tracking number: 1ZFA70730413508994

I tried to cancel the order shortly after purchasing, once I saw hundreds of complaints online about delivery issues. However, there was no cancel button, no customer support, and no one to talk to.

Now the package is stuck at customs, and Tesla Turkey refuses to process a refund until I physically receive the item — which is impossible due to the customs delay.

This means I am being financially penalized for something out of my control.

I request an immediate cancellation and full refund (₺29,670) for a product I have not received and cannot receive. Tesla’s lack of proper communication and support in Turkey is damaging the company’s global reputation.

Please take this seriously and escalate this matter to someone with authority.

Sincerely,
İbrahim Ceylan

I love my cyber truck.

I wasn’t sure what to expect when I picked up the Cybertruck. I've now had it for over a year. It's the best vehicle I've ever owned. People get too caught up in politics, EV polarization, or simply the fact that its different than what they're used to.

The Cybertruck delivers on the hype. It’s absurdly powerful, eerily quiet, and built like a better tank. The steel exterior turns heads everywhere—and despite the rugged look, it rides incredibly smooth.

The interior is deceptively spacious and thoughtfully designed. The tech is intuitive (as you’d expect from Tesla), and the turning radius is surprisingly tight for a truck this size. Off-road performance? Absolutely bonkers. I’ve already taken it across terrain I wouldn’t have dared with other 4x4s.

What really sets it apart is how fun it is to drive. It feels like a tank and a spaceship had a baby—and it hauls like one too.

Yes, it’s unconventional. No, it’s not for everyone, but it should be. For me? Its hands down the most exciting, capable, and futuristic vehicle I’ve ever owned.

Tesla has the worst customer service on earth . Their service department in Birmingham Alabama is the worst . Very low quality service and unresponsive and unreliable
Also the Tesla dealership in Chattanooga Tennessee have the worst customer service and the worst Tesla advisors . Unhelpful, unprofessional, unresponsive and their cars have too many issues . They will NOT honor their warranty
I regret buying a Tesla

Over all happy with the car. the ghost braking is a nightmare sometimes, and when driving small roades, in witch we have a lot of, the stay in your lain warning system just goes bananas, and actually makes it more dangerous, as it sometimes try to correct you, but you have oncoming traffic :-( car is from 2024, and have only one case with service, and that played out smooth... And then there is Elon Musk!!!!!! he needs to go on hes medicines again. that is no okay behavior....