Tessa Alliance Reviews 

300
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the advisers are exceptionally patient, thoroughly knowledgeable, and completely free of any pushiness when explaining complex insurance options. People find the entire process remarkably smooth and completely stress-free from the very first contact. Consumers truly appreciate the personalized support and clear guidance provided during the transition between suppliers. Reviewers also point out significant financial savings, noting that tailored policies are secured at much lower costs than previous renewals. Clients feel confident in their final choices and strongly recommend these professional broker services for future healthcare needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, extensive product... See more

Service

People report positive experiences with service, highlighting exceptional support and guidance when finding... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are attentive,... See more

Price

Users describe positive interactions with price, noting that advisors successfully found competitive policies... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing great satisfaction with the helpful and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of va... See more

Rated 5 out of 5 stars

If you are looking for a company to help you journey through the health insurance world do not go any further. Aaron Jones from Tessa Alliance guided me through the changeover from my old cover which... See more

Rated 5 out of 5 stars

We were given Zain’s name by a relative who recommended him and we were not disappointed. He was vey helpful and knowledgeable and was able to find the right health policy which covered our needs. He... See more

Rated 5 out of 5 stars

The thought of changing providers had stopped me doing so earlier, because of the hassle involved. However, from the first contact with Aaron, I knew this wouldn't be the case with Tessa Alliance. A... See more


Company details

  1. #11 of 28 best companies in Health insurance agency
  2. #38 of 227 best companies in Insurance agency
  3. #63 of 176 best companies in Insurance broker
  4. #33 of 54 best companies in Life Insurance Agency
  5. #1 of 3 best companies in Doctor referral service
  6. #7 of 43 best companies in Wellness Programme

Written by the company

Tessa Alliance specialises in comparing health insurance plans. We're always committed to doing right by our customers and see them as the core of our business. Our approach to the comparison of health insurance never involves being pushy and hard sales tactics are never used. We won’t recommend a plan unless it is in the best interests of our customers. We recognise that each individual has unique healthcare needs. Our mission involves delivering personalised service at every step of the process from initial inquiries to policy selection and ongoing support. Your journey with us is marked by attention to detail and a genuine commitment to your satisfaction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

300 reviews

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4.9

All reviews

(300)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Tessa Alliance

I received a call from Natasha to enquire if I would like to review options for my health insurance, which i agreed to. Natasha was extremely professional, knowledgeable, spoke clearly and had a friendly manner. She called back when she said she would, and explained the policies available, but leaving me to decide the best option for myself. As there was little difference between the policies apart from price, I chose Vitality, saving myself almost £1000 a year!! Thank you Natasha, great result.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Zain at Tessa Alliance took the time to…

Zain at Tessa Alliance took the time to walk me through my health insurance options, explaining everything clearly and in simple terms. His approach felt genuinely personalized to my needs—he was attentive, thorough, and made sure I fully understood my choices. Zain was polite and had a friendly, approachable attitude throughout. I felt confident and reassured, and I trust that I made the right decision today with his guidance.

9 June 2025
Rated 5 out of 5 stars

Expertise of the product

Having thoroughly investigated many different health insurance companies and was fairly certain of my choice.
I received a call back from Craig at Tessa Alliance.
He was extremely knowledgeable and explained in layman's terms all the pros and cons of the numerous companies and policies.
I now feel confident that with Craig's expertise, I have the best product for our medical requirements.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Having spoken to Aaron he provided me…

Having spoken to Aaron he provided me with an extremely competitive quote than I was quoted elsewhere. Also explained in detail my options. I would highly recommend and indeed have done so to my friends. Thank you for a good service!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent impartial advice helped us find the right policy

Aaron Jones at Tessa Alliance gave us well-informed, independent advice and demonstrated extensive knowledge of all the different health insurance providers. Aaron listened to our specific concerns and requirements and responded promptly to all our questions. He also explained that Tessa provide a free claims advice service so we are very happy with the overall package we have ended up with. Highly recommend

28 May 2025
Unprompted review
Rated 5 out of 5 stars

A*** Service

I spoke to Aaron - I thought this would be just another quick sale to sell something. But this was very professional and on point. Aaron was just not professional but he took a holistic approach and put your needs first and was honest in his replies and did his best to meet your needs and advised what would be good and what wouldn't and what would be value for money and what wouldn't.
Not only that he has a sense of humor - and at times you need someone at the end of the other line.

The service and the after support they provide is excellent and I have spoken to many insurance brokers in my time and no has come close to the way Aaron made me feel and took a interest for my needs with respect and integrity.

I will recommend this brokers to my friends and family.

Well Impressed!!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice from the first call from Tessa

Right from the start of my enquiry Craig Parker listened to what I was looking for and gave excellent advice. There was no pushing any one provider as we went through the various options until the best one for my requirements was found. I also found that Craig really knew what he was talking about unlike some other people from different companies I had enquired with over the course of the month. Also there was plenty of time given for me to go over the details of the policy before I went ahead with it.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

First class service

James was extremely patient with all my questions and explained all the options clearly. He gave me excellent information which enabled me to make an informed decision.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Simple, straightforward help and guidance

Thanks to James for patiently going through the various options with me, chasing up and getting back promptly to provide me with an option that was better than I was expecting having got some independent quotes. Very happy.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I am very pleased with the service I received from Natasha. Our first call focussed on our health cover needs and the options available and we were provided with a number of quotes. We arranged a follow up call for a few days later but in advance of that call, I sent a number of questions / requests to Natasha via email which she responded to quickly and resulted in a number of new quotes being provided for different levels of cover. This meant that I was much better informed for our second call where we were quickly able to conclude on the best policy and level of cover for us.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Zain Rameez from Tessa Alliance…

Zain Rameez from Tessa Alliance contacted me as I had made an initial inquiry regarding health insurance.
Zain explained all the information in detail and answered all my questions. Zain was very patient & understanding, as I wanted time to discuss the policy with my daughter. Zain was happy to call me back & each he contacted me, I had a list of more questions & Zain had the answers.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

My experience was with James Smith

My experience was with James Smith. I was phoned immediately I'd clicked on needing a quote. James was very patient and friendly and genuinely seemed to want to get the best deal for me. He explained things clearly and I am very happy with the service of finding better cover at a better price. Can't yet comment on the health insurance provider.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Quintin helped us through the process of switching our health insurance provider.
Helped us every step of the way and took time to answer all our queries and saved us a considerable amount on our premiums.
We would have no hesitation in recommending the Organisation, and Quintin, to anyone

8 May 2025
Unprompted review

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