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Test & Tag Training Reviews 2,683

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the learning process engaging and easy to understand. The user experience, particularly with instructions and product information, is frequently highlighted as clear, well-structured, and easy to follow. However, some people were dissatisfied with aspects of the service, noting that the online modules could be frustrating and lengthy. A few reviewers also mentioned issues with customer service interactions, describing some staff as rude or unhelpful, and experienced delays in receiving their certificates.

What people talk about most

Staff

Users describe positive interactions with staff, praising their knowledge, patience, and helpfulness. Many... See more

User experience

Clients share positive opinions on user experience, highlighting that online materials are comprehensive,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the excellent online and... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers praise the instructors for... See more

Product

Consumers find the product to be positive, highlighting the overall great program and good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational institution
  2. Association or organisation
  3. Education Centre
  4. Electrical appliance wholesaler
  5. Electronics store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great friendly staff that are very…

Great friendly staff that are very knowledgeable. Instructors are very helpful, product sales and service is fantastic.

19 March 2026
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Reply from Test & Tag Training

Hi Joe,

Thank you for your feedback. We truly appreciate your support and are glad our team could help across all areas.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Clear and self guided

Overall, it was a great program. Everything was clear and easy to follow. A few questions required information outside of the provided content, but it was always something that was common sense.

17 March 2026
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Reply from Test & Tag Training

Hi Nathan,

Thank you for your feedback - we appreciate you taking the time to share your experience. If you ever need any help or clarification, our lifetime technical support is always available to you.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
Test & Tag Training logo

Reply from Test & Tag Training

Hi Shannon,

Thank you for your feedback - we appreciate your support and you taking the time to leave a review.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Really helpful staff that offer ongoing…

Really helpful staff that offer ongoing support.

15 March 2026
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Reply from Test & Tag Training

Hi Jason,

Thank you for your feedback - we really appreciate your support and are glad our team could help.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

We got lots of knowledge about the…

We got lots of knowledge about the business and the tips on how step by step we can grow.
On going support is a bonus

11 March 2026
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Reply from Test & Tag Training

Hi Chirag,

Thank you for your feedback. We’re pleased you found the training valuable. Remember, our lifetime technical support is always here whenever you need guidance moving forward.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Good combination of theory and practical

Good combination of online and practical by Zoom. Felt confident by the end of it

10 March 2026
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Reply from Test & Tag Training

Hi Michael,

Thank you for your feedback - we really appreciate you taking the time to share your experience and are glad you felt confident by the end.

All the best,
Den - Test and Tag Training Team

Rated 1 out of 5 stars

Very unpolished product

Firstly, why on earth was all the curriculum not provided at the initial stage of study? The online element post in person class is fair enough but why was not everything included at that point in time!? I’ve been forced to come back and finish off this course with no indication as to what I did not complete. Secondly I now come to do this mystery second part of the course and the website doesn’t even take me to the course? Am I supposed to guess? Safe to say I am very dissatisfied. I will conclude on a positive note and say that the in person training was excellent. You’ve just got to clean up everything else in the program

5 March 2026
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Reply from Test & Tag Training

Hi Samuel,

Thanks for taking the time to leave this feedback - and for acknowledging that the in‑person training itself was excellent. We really appreciate you calling that out.

I’m genuinely sorry that the online component left you feeling confused and frustrated. While the online requirements were available after your session and SMS reminders were sent to complete them, it’s clear from your experience that the process didn’t feel clear or easy to pick back up when you returned — and that’s something we take seriously.

Clarity around what remains to be completed and where to go next is important, and your feedback highlights where that experience can be improved.

If you’d like any clarification around the course or your completion, our support team is always happy to help on 1300 848 302.

Thanks again for the honest feedback — it helps us improve the overall experience for everyone.

The Test & Tag Training Team

Rated 5 out of 5 stars

Engaging instructor

The online portion was easy to navigate and the in person training was thorough and engaging.

3 March 2026
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Reply from Test & Tag Training

Hi Todd,

Thank you for your feedback - we really appreciate you taking the time to share your experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Test and Tag - Face to face

While the online portion was long and a bit frustrating, it was very thorough.

The classroom session was well paced, and covered the topic well.

Nathan's instruction guidance set us up well for successfully challenging the theory and practical assessment.

I would recommend the course to anyone wanting to achieve this qualification.

2 March 2026
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Reply from Test & Tag Training

Hi Brian,

Thank you for taking the time to share your experience and recommendation. We truly appreciate your feedback and will be sure to pass your kind words on to Nathan. Don’t forget you also have lifetime technical support from our team whenever you need assistance.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The freedom to do the course when I'm…

The freedom to do the course when I'm feeling good and can when I wish.

27 February 2026
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Reply from Test & Tag Training

Hi Ian,

Thank you for your feedback - we appreciate you taking the time to share your experience with us!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Good learning experience

Good quality machines to use while learning
Instructor had right attitude for job

25 February 2026
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Reply from Test & Tag Training

Hi there,

Thank you for your feedback - we’re pleased you had a positive learning experience. Remember, you also have lifetime technical support from our team whenever you need assistance.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Excellent test and tag programs

Excellent test and tag programs, the instruction is clear and engaging, the information was informative and useful almost immediately

17 February 2026
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Reply from Test & Tag Training

Hi Larry,

We appreciate your kind words and are pleased you found value in the training. If you ever need help down the track, our lifetime technical support is always available to you.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

The trainers were knowledgeable. Class sizes were perfect, phone help was fantastic

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed.

The class sizes were perfect. Not too large that the trainer could not give their full attention to everyone.

I also had the good fortune to have another trainer help me on the phone when I was stuck on a question during the online training.

17 February 2026
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Reply from Test & Tag Training

Hi Brendan,

Thank you for taking the time to share your experience. We truly appreciate your support and are glad everything met your expectations. Remember, you also have access to our lifetime technical support whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Mark was a great assessor and Mat who…

Mark was a great assessor and Mat who joined in afterwards was also great. Both approachable and both very knowledgeable and happy to help!

16 February 2026
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Reply from Test & Tag Training

Hi Viliami,

We appreciate you taking the time to share your experience. We’ll pass your feedback on to Mark and Matt. Remember, our lifetime technical support is always available to you as well!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very well-run Course

Doug was awesome. The course was very well run. His knowledge was great and well taken by all in the class that attended

23 February 2026
Unprompted review
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Reply from Test & Tag Training

Hi Darren,

Thank you for your feedback. We’ll be sure to pass your kind words on to Doug - we’re proud of the knowledge and experience he brings to every course. Don’t forget, you also have lifetime technical support from us whenever you need it.

All the best,
Den - Test and Tag Training Team

Rated 3 out of 5 stars

I felt that the instructor didn’t have…

I felt that the instructor didn’t have much patience with people whose first language is not English. He was a bit rude to me and another student. I didn’t feel comfortable, and I wouldn’t return or recommend it to immigrants like me. They should clearly state that this is only for Australians before taking payment.

13 February 2026
Rated 5 out of 5 stars

Great instructor

Great instructor. Moved at a perfect pace for everyone in the class. Very informative and thorough

8 February 2026
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Reply from Test & Tag Training

Hi Ken,

Thank you for your feedback. We appreciate you taking the time to share your experience!

All the best,
Den - Test and Tag Training Team

Rated 4 out of 5 stars

Generally it was good

Generally it was good
Except for Too much online courses

4 February 2026
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Reply from Test & Tag Training

Hi Terry,

Thank you for your feedback. We appreciate your comments regarding the online components and will take this on board as we continue improving our course delivery.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

It was good to be able to just do a…

It was good to be able to just do a re-check to make sure I'm doing everything ok.

5 February 2026
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Reply from Test & Tag Training

Hi Trevor,

We’re glad the re-check gave you added confidence in what you’re doing. Thanks for taking the time to share your feedback, and remember we’re always here if you need ongoing support!

All the best,
Den - Test and Tag Training Team

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