No customer service!
Scooter malfunctioned and customer service just don’t reply. I would not recommend!!!

Reply from Teverun Official
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Die Marke Teverun basiert auf den beliebten Dualtron-Rollern von Minimotors, kombiniert mit der Technologie der Blade-Roller. Ihr Ziel ist es, die Welt zu einem besseren Ort zu machen und das Leben aller Kunden zu bereichern. Bei der Marke steht nicht nur ein möglichst hoher Absatz im Vordergrund, sondern die Idee, jedes Produkt möglichst perfekt zu machen. Jeder Roller wird sorgfältig getestet und ständig verbessert. Das Ergebnis sind Elektroroller, die bis ins kleinste Detail ausgefeilt und für eine bestimmte Nutzergruppe konzipiert wurden. Unter der ursprünglichen Marke Blade gab es nur zwei Roller, den Blade X und den Blade GT. Dank der Zusammenarbeit mit Minimotors entstanden jedoch die Modellreihen Teverun Blade Mini und Teverun Fighter. Die Kombination aus neuen Technologien und garantiertem Know-how in Verbindung mit einer hochwertigen Konstruktion hat zu sehr führte zu besonders beeindruckenden Produkten.
Kleine Friedensstr. 24, 15328, Küstriner Vorland, Germany
Replied to 30% of negative reviews
Typically takes over 1 month to reply
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Scooter malfunctioned and customer service just don’t reply. I would not recommend!!!

Reply from Teverun Official
The scooter was the best I have ever owned. However, the rear controller failed after a month. I have been attempting to contact customer support since September 2024 but have received no response. While selling the scooter is a positive outcome, a customer is not only satisfied with the product’s quality but also with after-sales services. I have only used one controller and was informed that I was forcing it because I was only using one. In summary, I spent €5000 to purchase a scooter equivalent to a Kukirin G2.
When I first called, Michael spent almost 40 minutes explaining everything I needed, despite having warned me that his English is basic. This website provided the best service and prices, even free delivery within the EU, the price was some 25% cheaper than most EU sites, and even cheaper than the Bulgarian prices. I chose the wrong charger and the staff warned me about it. Delivered from Czezch Repubic to Bulgaria in approximately 9 days. I paid on 18 June, it was shipped on the 23th, probably due to me choosing the wrong charger (a few e-mails were needed for clarification), and received on July 1st.
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