Texas Driving School Reviews 

175
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers had a great experience with this company overall. Customers consistently state that the online driving courses are very straightforward to navigate, allowing learners to easily complete modules at their own comfortable pace. Many consumers also mention that the educational material is clear, extremely well organized, and packed with helpful tips for passing exams successfully. Some people were dissatisfied with annoying technical glitches, noting that accounts became stuck unexpectedly, progress was lost, or users were suddenly kicked out mid-course. Reviewers additionally mentioned frustrating experiences with unskippable, lengthy video modules alongside limited customer support availability during weekends and busy times.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the courses are affordable, very easy to... See more

Product

People report ambiguous experiences with product, as many consumers praise the well structured materials and... See more

Service

Customers had positive experiences with service, describing it as fast, speedy, and top notch. Reviewers... See more

Website

Reviewers express mixed feelings regarding the website, as consumers frequently find it very easy to navigate... See more

Customer service

Users describe ambiguous interactions with customer service, noting that staff members were helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great and smooth process. However the layout could have been better and a little less confusing

Rated 5 out of 5 stars

Easy straight forward and complete package. Be sure to read the intro in order to understand the procedure. My foster Daughter 15 years old took the lead on this program and missed one thing and that... See more

Rated 5 out of 5 stars

The TDS contained a lot of useful information for the 1st time user and learning courses were easily laid out combined with alerts, information, and tips on passing the exam. I highly recommend Tex... See more

Rated 5 out of 5 stars

The information was relevant and helpful. The course flowed smoothly and I was able to complete it within the time I needed.


Company details

  1. Driving school
  2. also in
  3. Driving Licence Training School
  4. Educational institution
  5. Study at home school

Written by the company

Texas Driving School offers 100% online, TDLR-approved driving courses, including parent- and self-taught driver ed, adult driver ed and defensive driving. These state-approved programs help Texans earn their permit or license, dismiss traffic tickets and save on auto insurance.


Contact info

4.2

Great

TrustScore 4 out of 5

175 reviews

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4.2

All reviews

(175)

163 reviews in the last 12 months

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Rated 1 out of 5 stars

Big Hassle - Not worth it

I have dumped more money into this course than I expected. It has been a hassle all the way. I purchased the course with the permit prep for my son when he was 15 so he could get his learners permit. I also paid for the premier pass which says it gives "unlimited course attempts until you pass and also receive priority customer support." When my son turned 16 and it was time to take the drivers license section, the course had expired. Which doesn't make since considering I purchased the premier pass. I spoke with customer service through chat and they told me he would have to start the whole course over again or I could purchase a 30 day extension for $20 and he can pick up where he left off. So I paid for the extension. Now the course kicks him out after a couple hours and won't let him start the course again until 24 hours have passed. Everyday we run into an issue. Now you are questioning his driving log and stating that only 1 hour a day counts towards his 30 required driving hours. The driving log it clearly says 2 hours a day count towards the 30 hours. He's never going to finish the course within 30 days if he keeps getting kicked out. It feels like a Ponzi scheme where you have to keep purchasing the extension because of all the obstacles. Not to mention the false advertising and expiring the course before he turned 16. According to TDLR, he has 2 years to complete the course after he gets his learners permit so why does the course keep expiring? And why is customer support by phone always seem to be unavailable during business hours? I will be reporting all of this to TDLR.

25 June 2026
Unprompted review
Rated 3 out of 5 stars

Needs an update

I didn't like how it gave me an hour to do a lesson that took 20-30 minutes to read -then had to wait until the time was up to progress-
In the test I took on specifically the road rules test I had multiple picture problems and a lot of them the images were unavailable and I kept failing my test because I had to guess. A $75 class should not be this digitally uninformed. It needs to be updated because it looks like it hasn't been since 2015.

21 June 2026
Unprompted review
Rated 2 out of 5 stars

Don’t recommend

The timers and need to be constantly on takes up so much of my day. I have things to do and all I am able to do is sit in front of a computer all day instead of what is necessary for me. Then when I asked for help I was not given any. I had to completely restart and the amount of time I wasted was least to say impressive. I finished the course and my certificate hasn’t come through which is necessary for me to continue with my daily activities.

16 June 2026
Unprompted review

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