Texas Driving School Reviews 

179
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers had a great experience with this company overall. Customers consistently state that the online driving courses are very straightforward to navigate, allowing learners to easily complete modules at their own comfortable pace. Many consumers also mention that the educational material is clear, extremely well organized, and packed with helpful tips for passing exams successfully. Some people were dissatisfied with annoying technical glitches, noting that accounts became stuck unexpectedly, progress was lost, or users were suddenly kicked out mid-course. Reviewers additionally mentioned frustrating experiences with unskippable, lengthy video modules alongside limited customer support availability during weekends and busy times.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the courses are affordable, very easy to... See more

Product

People report ambiguous experiences with product, as many consumers praise the well structured materials and... See more

Service

Customers had positive experiences with service, describing it as fast, speedy, and top notch. Reviewers... See more

Website

Reviewers express mixed feelings regarding the website, as consumers frequently find it very easy to navigate... See more

Customer service

Users describe ambiguous interactions with customer service, noting that staff members were helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was a great and smooth process. However the layout could have been better and a little less confusing

Rated 5 out of 5 stars

Easy straight forward and complete package. Be sure to read the intro in order to understand the procedure. My foster Daughter 15 years old took the lead on this program and missed one thing and that... See more

Rated 5 out of 5 stars

The TDS contained a lot of useful information for the 1st time user and learning courses were easily laid out combined with alerts, information, and tips on passing the exam. I highly recommend Tex... See more

Rated 5 out of 5 stars

The information was relevant and helpful. The course flowed smoothly and I was able to complete it within the time I needed.


Company details

  1. Driving school
  2. also in
  3. Driving Licence Training School
  4. Educational institution
  5. Study at home school

Written by the company

Texas Driving School offers 100% online, TDLR-approved driving courses, including parent- and self-taught driver ed, adult driver ed and defensive driving. These state-approved programs help Texans earn their permit or license, dismiss traffic tickets and save on auto insurance.


Contact info

4.2

Great

TrustScore 4 out of 5

179 reviews

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No recent history of asking for reviews

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4.2

All reviews

(179)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Use a better program there are several

This program is abhorrent. My daughter didn't read the security questions which popped up during a lesson fast enough so it locked her out. It said for 9.99 I could unlock it. One of the customer service reps unlocked it for free. It happened a second time and they said it's against their policy, there is no way they can unlock it unless we pay another 75 and redo the whole program. I explained my daughter has dyslexia and couldn't read the security question fast enough and I verified my account four times. They are discriminating against her and are false. They say they can't unlock it but the did unlock it two weeks ago. Keep in mind when you buy the program the kiddos only have 30 days to finish the whole thing, learners permit included. I paid for two extensions, so a total of $115 and now they want another $75.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! My son completed 15 or so hours and was prompted to enter his security questions. He got a few wrong and they locked his account, said he would have to re-purchase the program and start over from the beginning! All his time and effort is completely wasted. I wish I would have seen these reviews before purchasing, but the site looked legit and I fell for it. My son also said he passed one of the quizzes but it kept telling him he failed. I called customer service and they were not helpful at all.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

This business's practices are unacceptable

After finishing a module, my son incorrectly answered the security questions. Consequently, he lost the 20 hours of progress he had made and had to start over from the beginning.

This business's practices are unacceptable, and I'm shocked the state permits them to operate, especially when their services involve children.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Texas Driving school is a scam

Texas Driving school is a scam. They put in verification questions that does not apply to what you entered. I took a screenshot of my verification questions and answers. And during the process of my course, I noticed different questions. And subsequently, they blocked my account due to failed un successful attempts. And the agents are the most rude and crooked humans you can ever experience.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Literally the worst

Literally the worst. The website and content are average. But the major problem is that they "changed platforms" and it took repeated requests to get a new login. And then my child lost ALL of their progress and customer service just said that they need to redo all the courses that they completed.

7 April 2025
Unprompted review
Rated 1 out of 5 stars

This is seriously the worst program…

This is seriously the worst program ever. Please for the love of God do not use this company. It's so confusing, unclear and poorly done. I don't have the emotional energy to go into all the details but they are *this* close to being a scam.

12 March 2025
Unprompted review
Rated 2 out of 5 stars

Good concept, terrible platform and customer service

We purchased a Parent-Taught Drivers Education course. It worked well for a while, until they changed the software platform and we got notices that we had to finish the course or our progress would be lost. The original course stated that there was no expiration, and there was no way to fully complete the course before the platform switch. When we reached out to customer service about keeping our progress, the representative stated that we could maintain our progress on the new platform. This was not the case, and when I reached out again, a new representative said there was no way to regain the progress. The two stars are only for the good experience we had in the beginning.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service

After completing the course, the certificate will never arrive via mail. Reached out to them to provide an alternative address and waited for weeks and still won’t arrive. They will later send you the certificate via email but it is protected, meaning I need a password in order to sign it. You can reach out to customer service but they won’t have the password or a solution whatsoever so they’ll disconnect the chat. Horrible service.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Atractive Fee, but deceiving hiden charges.

I took the course online because the course fee seemed attractive. $25.00 plus $3.00 fees. Certificate of completion takes from Two to Tree weeks for delivery. The school does not ensure its delivery, they blame the USPS for some misplaced certificates. They lead you to order it on line. They overcharged me $39.95 for my certificate, plus $28,00 for the course. That is plain fraud. I DO NOT recommend this school to anyone.

6 February 2024
Unprompted review
Rated 1 out of 5 stars

I would not recommend this online…

I would not recommend this online drivers Ed school if you are a teenaged boy. The use a voice recognition thing before you can log on. Well teenage boys voices are always changing. My son attempted to log in numerous time but it would not let him. Talked to the school and they said that he had been locked out of the course because of trying to log in. He has to start the whole course over after he has already finished over 25 hours.🤦‍♀️

6 April 2021
Unprompted review
Show reviews in all languages. (179 reviews)

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