It seemed like Textedly is more concerned about profits than customer service. They changed their terms negating the free trial without making it obvious what was happening. Customer service was no he... See more
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See what reviewers are saying
Some years ago they used to provide excellent customer service, but that is not true anymore. They are dishonest and not upfront about pricing and took over 3 weeks to get me signed up, but still made... See more
Textedly services have elevated our functionality as a business and greatly increased our level of communication with our clients! We can send out texts to all clients we haven't seen in a while to ex... See more
We are so lucky because of we have gotten Textedly for helping our business. benefit: 1, very easy to let a lot of customers come back with texting messages. 2, easy to save all of in... See more
Company replied
Company details
- Online marketing agency
- Business-to-Business service
- Internet marketing service
- Media company
- Software company
- Telecommunications service provider
About Textedly
Written by the company
Contact info
United States
- 866-611-3050
- help@textedly.com
- textedly.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very easy to use txt device for a non-profit!
We use this program as a nonprofit group, It is a very easy and comvenient way to remind our members of upcoming meetings and events

Reply from Textedly
Excellent initiative service!
The setup was easy. The program itself is very intuitive and user friendly. The customer service has been great. The only comment is that it took a while (couple days) to enable the feature to upload a contact list. In my opinion, that service should be available from when your account is setup and verified good to go.

Reply from Textedly
Excellent service
Excellent service. Has helped me more efficiently stay in touch with my customers.

Reply from Textedly
Great software
We are very pleased with Textedly
We are very pleased with Textedly. The messages sent are received in a timely matter and are sent as we sent them. This makes it easy for us to communicate with our congregation.

Reply from Textedly
Easy and Efficient
Very easy to setup and use. It has saved me so much time to reach all my customers.
Textedly Worth the Investment
Textedly has been a very easy, user-friendly app to navigate and has helped to boost my follows and draw customers to our events. Highly recommend using this platform for your business.

Reply from Textedly
Textedly is a must have in the service industry
Textedly is simple to use and a must have in the service industry. People don’t always read an email but they almost always see a text.
The customer service is amazing also!
PLATFORM
Ahoy there! 👋🏾
Just Wanted to stop in and say thank you so..... much Ally for helping me grown my text platform, your the best. 🙌🏿
Best wishes from Captnblake himself

Reply from Textedly
Textedly is awesome!
Textedly is awesome!! We are one of the top fishing charter in Virginia Beach and we have over 750 people signed up to our PHC Walk On fishing trip texts. We send out a text and within hours and sometimes minutes our trips are filled. No posts needed. Customer service helps out when needed They are crucial to our winter business. #phcvb #phcvbwalkons

Reply from Textedly
Textedly has been a game changer!!
Textedly has been a great addition to our business. By using Textedly, we’ve increased sales and drastically improved our interaction with customers. Textedly has improved our conversation rate by 94% and they have helped us turn so many potential customers into loyal customers. The customer service we’ve received from Textedly has been A+. They are always here to assist and they’ve given us great insight on how to continuously grow our business. Thanks Textedly!!

Reply from Textedly
Great customer service
Great customer service! So helpful with any questions I had. Easy to learn and use.
The ease of the texting app has made it…
The ease of the texting app has made it easy for my staff to learn and is easily accessible.

Reply from Textedly
We have been using Textedly since March…
We have been using Textedly since March 2024. Everything has been going as planned. A couple of mishaps, but we worked them out.

Reply from Textedly
Textedly is an amazing tool!
We have used it for our non-profit since our organization was founded in 2020. It's a quick and easy way to send information to our clients and let donors about our latest initiatives. Textedly has proven to be very effective for our needs and we highly recommend it!

Reply from Textedly
Good support that gave me a solution
I had to close a store location and needed to adjust my contact lists. While the solution I wanted was not available to just delete those contacts in a bulk, Textedly support was able to walk me through a solution that worked for me. Still using the service and it is effective and affordable for a small business.

Reply from Textedly
Customer service was great! Easy to use!
Customer service was great, very helpful and sending out messages was very easy and convenient.

Reply from Textedly
I have been using Textedly for a number…
I have been using Textedly for a number of years and find it to be very reliable for a good price! I send out a discount code to my customers every month and I have never had a problem with delivery!
I will be using Textedly for the foreseeable future!

Reply from Textedly
Perfect for a small start up business!
I was searching the internet for an affordable texting service that would allow me to pay a minimum amount now (as I'm a small company that is growing) and let me pay more as I grew, which to anyone that knows business is a good combination. Customer service has been awesome, very helpful with any problems or concerns that I've had. I use it to improve traffic on those slow days and it has worked great! I love that there is no long contract and the affordable price points. Just a footnote, I was in business for 30 years prior to starting this new business venture and I used a texting program that was no where near as good as this one..... I don't think you will be disappointed!
Textedly works and works well.
I finally found a text messaging that actually works as an employee notification system, Thank you Textedly!

Reply from Textedly
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