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Textguard Reviews 2,076

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform simple to use and navigate. Many appreciate the product's effectiveness, particularly the AI checker and essay writing tools, which are described as brilliant and very helpful for students and writers. The app is also frequently highlighted for its ease of use and reliability. However, some people were dissatisfied with the AI detection and humanization features, reporting that even their own human-written text was sometimes flagged as AI-generated. A few other people also felt that the service had limitations, such as word limits not being clearly communicated, leading to frustration and a sense of being misled.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers find the platform easy to use,... See more

Product

Consumers find the product to be positive, with many praising specific tools like the AI checker and essay... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. Many customers express disappointment,... See more

Service

Customers had ambiguous experiences with service. While some reviewers found the service great, efficient,... See more

Application

Customers consistently note positive experiences with the app. Many reviewers find it very helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am a writer i wanted to be judged on my merits and I also was curious on what this as a tool could be beneficial to me. Only thing is its not something im going to use often but its handy if I need... See more

Company replied

Rated 5 out of 5 stars

Thus far the ability to detect plagiarism. I will have to wait and see how effective it is as I continue with my class and how well it works, so, I have three more weeks to determine how good my exper... See more

Company replied

Rated 4 out of 5 stars

The platform is responsive, especially the rephrase tool. A few challenges are experienced in humanizing texts because it worsens the language level. But it works great for me

Company replied

Rated 5 out of 5 stars

The AI checker tool and the essay writing tool is brilliant! This is highly recommended because of their accuracy. Really helpful for universty & college students.

Company replied


Company details

  1. Software company
  2. Education Centre

About Textguard

Written by the company

TextGuard AI – Your All-in-One Writing Assistant

TextGuard AI is your all-in-one writing assistant designed to protect, enhance, and humanize your content. Whether you're a student, writer, marketer, or content creator, this tool ensures your work is plagiarism-free, AI-free, grammatically correct, and authentically human.

With just a few clicks, TextGuard scans your text across millions of sources to detect plagiarism, identifies AI-generated content, and transforms robotic writing into natural, human-sounding language. Its built-in grammar and style checker helps you catch errors and polish every sentence with ease.

Key Features:

  • Plagiarism Checker – Ensure 100% originality
  • 🤖 AI Content Detector – Identify machine-generated text
  • 🧠 Text Humanizer – Rewrite stiff or AI text into human tone
  • ✍️ Grammar & Style Checker – Fix mistakes instantly

Perfect For:

  • Students needing authentic assignments
  • Writers and journalists preserving their voice
  • Creators seeking natural-sounding content
  • Businesses maintaining brand trust
  • Educators checking for AI and plagiarism

TextGuard AI is fast, accurate, and works entirely online — no downloads required.
Upload your text. Let the tool do the rest.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good for everyone and also helpfull

good for everyone and also helpfull

15 May 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 4 out of 5 stars
Textguard logo

Reply from Textguard

Dear Wajira,

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

Best

Great. I love it

14 May 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

good app

good app! highly suggested

15 May 2026
Textguard logo

Reply from Textguard

Hello,

Thank you for your wonderful feedback!

We're thrilled to hear that you find TextGuard a good app and that you highly suggest it. Your support means a lot to us.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars

Good website

Good website

15 May 2026
Textguard logo

Reply from Textguard

Hello,

Thank you for your kind feedback!

We're glad to hear that you find TextGuard a good website.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello,

Thank you for your positive feedback!

We're glad to hear that you find TextGuard good and helpful.

Best regards,
The TextGuard Team

Rated 1 out of 5 stars

I initially agreed to a €7 purchase

I initially agreed to a €7 purchase, but shortly afterwards an additional €19.95 was charged without it being clearly obvious to me during the checkout process. I contacted support asking for a refund, but they were unwilling to help.

The free version also feels very misleading because it shows an extremely high AI score, which creates pressure to buy the paid version. After paying, the results suddenly changed significantly, which made the whole system feel unreliable and manipulative.

The AI detection itself also seemed very inaccurate, as completely human-written parts of my academic paper were flagged as AI-generated. Overall, the experience felt frustrating and deceptive.

Be very careful before entering payment details.

15 May 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello,

Thank you for sharing your detailed feedback. We truly appreciate your honesty, and we want to respond with full transparency.

First, regarding the additional charge of €19.95 you mentioned. After registration, users are presented with a one-time offer to boost their word limit — this screen clearly shows the offer details, original price, discounted price, and the word amount. The offer is displayed prominently (taking up most of the screen), and you must manually select the word package you wish to purchase. This step requires active confirmation. If you were charged this amount, it means you deliberately selected and confirmed the purchase. We do not add this charge automatically or without explicit user action.

That said, we would genuinely like to review your account and see exactly what happened. However, based on the information you provided in your review, we have not been able to locate any registered account, subscription, or support request under your name. You did not include the email address you used for registration, which makes it impossible for us to investigate your case properly.

Additionally, you mentioned a "free version" of TextGuard. We want to kindly clarify that TextGuard does not offer any free version of our service. The free preview on our website is not a free tool — it is a simplified, instant assessment that does not use the same algorithms as our paid service. If you used any free AI detection tool elsewhere, that would not be related to TextGuard.

If you would like us to review your case, please contact our support team at support@textguard.ai with the email address associated with your account. We will be happy to investigate thoroughly and provide a clear explanation.

We are a legitimate service, and we do not manipulate results to pressure users into paying. Your feedback is valuable, and we want to make things right if you give us the chance.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars

Amazing tools for my master's or any…

Amazing tools for my master's or any career path, it helps you sound more secure and use better wording, also, if you want to paraphrase and not sound like a computer, this page is going to help you do it.

15 May 2026
Textguard logo

Reply from Textguard

Hello! Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note via the Support option in your App, if you have any questions.

Rated 5 out of 5 stars

greatness.

15 May 2026
Textguard logo

Reply from Textguard

Hello!

Thanks for your review!

Please recommend our app to your friends, and don’t hesitate to shoot us a note via the Support option in your App, if you have any questions.

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello!

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know via the Support option in your App!

Have a wonderful day!

Rated 1 out of 5 stars

Completely unusable tool

Completely unusable tool. Despite the subscription having been cancelled, the company continues to charge my account.

15 May 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello Harriet,

We’re sorry to hear that you are dissatisfied with your experience.

We would like to clarify the billing timeline again, as there appears to be a misunderstanding related to how your bank displays pending transactions.

According to our records, your subscription was created on April 13, 2026, and the renewal payment was processed on April 27, 2026, while the subscription was still active. Your subscription was successfully cancelled on April 28, 2026. No successful charges were processed by our system after the cancellation.

The date you mentioned in May appears to be connected to your bank’s processing or settlement timeline for the April 27 payment. Many banks first show a payment as pending or reserved, and later display it as finalized on a different date. This does not mean that a new separate charge was made by TextGuard after cancellation.

We understand that this can be confusing, especially when the bank notification appears after the subscription was cancelled. However, the renewal had already been initiated before the cancellation was completed.

We recommend contacting your bank directly so they can explain how they display pending transactions, reserved amounts, and settlement dates in your account.

If you have any additional questions regarding your TextGuard account, our support team remains available to help.

Best regards,
TextGuard Support Team

Rated 5 out of 5 stars

it works well

5 May 2026
Textguard logo

Reply from Textguard

Hello,

Thank you for your positive feedback!

We're glad to hear that TextGuard works well for you.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Bonjour,

Merci beaucoup pour votre excellent retour !

Nous sommes ravis d'apprendre que vous trouvez TextGuard comme une très bonne application. Votre satisfaction est notre plus belle récompense.

Cordialement,
L'équipe TextGuard

Rated 4 out of 5 stars
Textguard logo

Reply from Textguard

Hello,

Thank you for your positive feedback!

We're glad to hear that you appreciate the quick responses from TextGuard. Providing fast and helpful support is a key priority for us.

Best regards,
The TextGuard Team

Rated 1 out of 5 stars

Worst ai humanizer website I ever…

Worst ai humanizer website I ever tried. I input the humanized text into multiple ai checker sites and they all got flagged for 100% ai. Do not purchase. Does not work. Rude customer service. I reached out to their support for a refund and they refused to give me a full refund. I sent multiple example pictures and talked with their support team for over 20 minutes and they were not empathetic, only rude.

6 May 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello,

Thank you for sharing your feedback, though we are genuinely surprised and concerned by your claims.

We take all accusations seriously, but we must point out that you have not provided any specific details about your experience — such as what exactly didn't work, when you used the service, or which customer service interaction you found rude. You also have not confirmed whether you are actually a registered user of TextGuard.

Our records show no support requests or complaints matching the description you've provided. Without an account email or any verifiable details, it is impossible for us to investigate your claims.

If you are a genuine customer who experienced a real issue, we sincerely invite you to contact our support team at support@textguard.ai with your account email and a clear description of what happened. We will review your case thoroughly and do our best to help.

We are always open to honest dialogue and committed to resolving any real issues our customers may have.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello,

Thank you for your wonderful feedback!

We're thrilled to hear that you had a great experience with TextGuard.

Best regards,
The TextGuard Team

Rated 4 out of 5 stars

This company is doing very well

This company is doing very well. Keep up the good work.

14 May 2026
Textguard logo

Reply from Textguard

Hello,

Thank you for your kind words and encouragement!

We're truly glad to hear that you're satisfied with TextGuard, and we will definitely keep up the good work.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Dear Maul,

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

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