For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
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For the second time in a row, my parcel has been lost somewhere in a hub... Wainting since November 29th, nearly one month. Customer service is awful: they just say they're placing a request with Post... See more
Company replied
Called customer support for help. Short and quick anwsers. Again got a beautiful fabric! And a quick delivered. Happy again!!!
Why am I saying that about the quality? Because metallic stretch imitatie leer bruin came in a kind of bad quality in my opinion. The other materials that we ordered were all fine, but honestly, just... See more
i order some sewing pattern from this company , paid for it, i suppose to received on the 28 of may, i did not get it , on the 29 of may they say i got the goods, i did mot received it. i call the com... See more
Information provided by various external sources
Ringbaan noord 101a, 5046AA, Tilburg, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with my purchase, free samples, the fabrics that I got had accurate pictures, overall good prices, fast shipping, I will come back!
Was a mistake made by the company, they send the packet with nummer, went back to them and they ask me to pay the verzending coasts 1 more time. I am waiting still for the money back to my account!
Quick service, great fabrics, amazing costumer service. I will suggest Textielstad to my friends!
Good quality fabrics and haberdashery, delivered promptly.
Amazing service, very clear & detailed description of the fabrics so I got exactly what I needed, delivered the next day!
I will buy more from this store! Is easy to navigate on the website, it is user friendly, quick to make the order and the delivery was super fast!
The fabrics ordered are perfect.
I am very happy with my purchase. Collected and delivered very fast. I was impressed with the big asortiment.
I love the quality of the fabric samples I ordered and will definitely order fabrics soon! I also find the sample system of Textielstad very well laid out. Great job!
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