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Textlocal.in Reviews 

1,375
•
TrustScore 4.5 out of 5

4.4

Telecommunications service provider
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Rated 1 out of 5 stars

I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... See more

Rated 5 out of 5 stars

I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... See more

Rated 5 out of 5 stars

Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... See more

Company replied

Rated 5 out of 5 stars

We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... See more

Company replied

Company details

  1. Telecommunications service provider
  2. also in
  3. Direct Mail Advertising
  4. Internet marketing service
  5. Online marketing agency
  6. Software company

Written by the company

Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.4

All reviews

(1,375)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good Support from Sales and Support…

Good Support from Sales and Support Team, specially for beginners to start with DLT and Template registration activities. Special Thanks to Mr. Rakesh, Account Manager for proactive support to resolve initial registration activity issues.

21 February 2023
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Thrinath,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 4 out of 5 stars

Good Service with receiving Inboxes

Good Service with receiving Inboxes.

Could be better, if bulk discounts are offered, especially for White-label resellers.

6 February 2023
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Reply from Textlocal.in

Hi there,

Thank you for the positive review and your suggestion. Our team will work on it to see if there are any improvements we can make based on your feedback.

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Great Support

There have been some issues with the services but Support has really been great. Thanks to Preethi Mundhra for all the support and timely updates.

30 January 2023
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi there,

Thank you for the positive review. Glad to know you had a good experience with us!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Thank you

Thank you so much

24 January 2023
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Akhila,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Thank You Divya

Thank You Divya. Profuct is nice.

12 January 2023
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Mahesh,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

I am using the platform for more than 4…

I am using the platform for more than 4 years.I just want to say that I had best experience in past supportive team and affordable price.

1 January 2023
Textlocal.in logo

Reply from Textlocal.in

Hi Sudhan,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Divya is helping very kindness and…

Divya is helping very kindness and helped me lot and easy to talk with her for my support. Textlocal is really good about support and activating template in on the day itself. It's really very very good product.

1 January 2023
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Prabakaran,

Thank you for the positive review. Glad to know you had a happy experience with our product and customer support team.

Thanks,
Team Textlocal

Rated 5 out of 5 stars

I really appreciate Divya Sripathi mam…

I really appreciate Divya Sripathi mam for her kind support , she explained very well in easy way which was very helpful. Very good team , Thanks for text local support team.

29 December 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Bhavana,

Thank you for the positive review. We'll share your kind words with Divya.

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Instant reply by AjaySai Mittapalli

Instant reply by AjaySai Mittapalli. Best part is he solved my all query in one call. I was not expecting such an instant reply. I am very new to textlocal and I was not able to connect API with pabbly properly. It seems features are good in text local but I need to test one by one. Thanks Text local team.

28 December 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi there,

Thank you for such a positive review. We'll be sure to communicate your kind words to Ajay. We're glad to know you had a positive experience with us.

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Good Technical Support by Ravi

The technical support provided by the textlocal team is great. My overall experience with text local is very good.

20 December 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Rohan,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Superb service

11 February 2022
Textlocal.in logo

Reply from Textlocal.in

Hi Indrajit,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Best service

15 December 2022
Textlocal.in logo

Reply from Textlocal.in

Hi Nitin,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Excellent support

Excellent support. Their team attended our sales and support queries even when they were on leave. I highly recommend them.

6 December 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Ashish,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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