Textlocal.in Reviews

1,375

•

4.4

Telecommunications service provider

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I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... See more

I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... See more

Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... See more

Company replied

We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... See more

Company replied

Company details

Written by the company

Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.

Contact info

Plot No.770, Road No.44, Jubilee Hills, 500033, Hyderabad, India
+919502195021
support@textlocal.in
textlocal.in

4.4

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1k reviews

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All reviews

(1,375)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 19, 2022

Very good service

19 July 2022

Reply from Textlocal.in

Nov 11, 2022

Hi,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Jul 15, 2022

Representative was very helpful

15 July 2022

Unprompted review

Reply from Textlocal.in

Nov 11, 2022

Hi Pawan,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Jul 15, 2022

Excellent Support from our KAM Ms. Preethi Mundra....

Ms. Preethi Mundra is highly knowledgeable and supportive. Promptly resolved our issues/clarified our doubts. She truely deserve 5 Star Rating.

15 July 2022

Unprompted review

Reply from Textlocal.in

Nov 11, 2022

Hi Prasad,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Jul 15, 2022

Great customer support and user friendly interface

The user interface is quite friendly. Unlike other SMS service providers, Textlocal has very good customer support. They respond with alacrity and even give a call
to resolve the issue. Keep it up TextLocal !

15 July 2022

Reply from Textlocal.in

Nov 11, 2022

Hi Manjeet,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Jul 15, 2022

Amazing services

Amazing services, got the credits instantly

15 July 2022

Unprompted review

Reply from Textlocal.in

Nov 11, 2022

Hi,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Jul 12, 2022

Not usful content

12 July 2022

Reply from Textlocal.in

Updated Jul 26, 2022

Hi, We tried contacting you! Can you please elaborate and share what did you not like about the product? We'd be happy to help you make the most of Textlocal!

Regard,
Team Textlocal

Jul 6, 2022

Services are great.. Prices are little expensive

19 June 2022

Reply from Textlocal.in

Jun 13, 2023

Hi Siddaram,

Thank you for taking the time to leave a review.

We wanted to provide some insights about our pricing structure. At Textlocal, our pricing system is designed with a built-in discount structure. This means that as you purchase higher bundles, you receive a better price per SMS. We want to assure you that our pricing is a reflection of the value we offer.

To get a better understanding of how Textlocal compares to other bulk SMS providers, we encourage you to visit this link: https://www.textlocal.in/textlocal-vs-other-bulk-sms-providers/

Thanks,
Team Textlocal

Jun 17, 2022

I just had a talk to Divya Madam…

I just had a talk to Divya Madam regarding some problem on new template registration. She has given a instant support to complete the job.. I am using the UI for last some years, working fine.. Thank you Team- Textlocal !!

17 June 2022

Unprompted review

Reply from Textlocal.in

Jun 13, 2023

Hi Biswajit,

Thank you for your positive review. We appreciate it!

Thanks,
Team Textlocal

Jun 17, 2022

Very Supportive Staff

Very Supportive Staff. Helped in Setting up all the SMS Templates in DLT Portal as well as on Textlocal Platform. Everything works smooth. Thanks.

17 June 2022

Unprompted review

Reply from Textlocal.in

Jun 13, 2023

Hi Anurag,

Thank you for your positive review. We appreciate it!

Thanks,
Team Textlocal

Jun 13, 2022

our API keys was not working Mr…

our API keys was not working Mr rabbani help to sort out the issue very easily thanks

13 June 2022

Unprompted review

Reply from Textlocal.in

Jun 13, 2023

Hi there,

Thank you for your positive review. We appreciate it!

Thanks,
Team Textlocal

we are facing this from last 5 months actually, it's very glas that rabbani connected with up even it's a weekend also , he helped alot to us actually, Thanks for your help and support. specially thanks to Rabbani for quick response for all of our mails.

21 May 2022

Unprompted review

Reply from Textlocal.in

Jun 13, 2023

Hi Vishnu,

Thank you for your positive review. Glad to know we were able to help you out with your issue.

Thanks,
Team Textlocal

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