TEXTNTALK Reviews 

16
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mental Health Services

Written by the company

We help people find themselves again. TEXTNTALK is an british digital service which enables people to get access to psychological services: - Quickly (24/7) - Safely - Affordably


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(16)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Alexander

Alexander helped me out of a bad place. She helped me listen to my own emotions and feelings and encouraged me to be more self confidence, understanding and positive. She goes into great detail during messages and has helped me realise what is really important. Thank you Alexander 😊

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Very good.

So far so good. Very quick at responding and explaining everything clearly and answering any questions. Will be using more.

27 June 2021
Unprompted review
Rated 5 out of 5 stars

Alexandra is very supportive

Alexandra is very supportive. She has helped me overcome issues i deal with daily and helped me see things in a different way.

She listens to everything i say and helped me come up with a plan. I do feel alot better in myself just knowing there is someone to talk to and someone who is willing to help me.

I felt lonely before, but now i look forward to our sessions and letting her know of anything thats happens inbetween.

15 June 2021
Unprompted review
Rated 1 out of 5 stars

Worst counseling experience ever

I tried the service tonight for the first time tonight as I thought it would help me feel better but I was struggling with sending texts as it was increasing flashbacks and dissociation and even though I thanked the counselor they started having a go at me saying that if face to face therapy had worked for me that I would of felt better by now and that I'd underestimated text therapy having a go at me because I struggled with text therapy worst counseling experience ever and I've been to a lot over the last 20 years just made me feel worse I wasted my money as well another not nice memory going round my head now to add to all the other hundreds of not nice memories.

23 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

The counsellors are super quick to reply and have been really helpful in helping me get through some really difficult time. Would definitely recommend!

18 May 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look