I loved everything about this company. Searched who could fix my Pioneer cdj2000 and came across these guys. Got initial quote, mailing in simple, got proper quote, paid and returned. Essentially faci... See more
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See what reviewers are saying
Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service
Sent off the PS4 for repair (mysteriously broke a couple days after the PS5 was released!!) and the whole process was fast, efficient and very reasonably priced. Easy to post off using pre-paid servic... See more
I was a little nervous about sending our well-used and well-loved Nintendo Switch in the post to a company I hadn't used before, but with a dead console on my hands and kids acting like the dog had d... See more
Company details
Written by the company
Returns. Recovery. Recycling. Fulfilment. We help manufacturers and retailers manage electronics sustainably — from returns and RMA processing to asset recovery, WEEE recycling, and fulfilment. Our services boost circularity, protect data, and reduce costs across your tech supply chain. TFix is a UK-based specialist in electronics lifecycle services — including returns processing, asset recovery, electronics recycling (WEEE), and product fulfilment. Headquartered in London, we support manufacturers and retailers across the globe with efficient reverse logistics and IT asset disposition (ITAD) solutions. We tailor services to help brands streamline their RMA workflows, reclaim value from returns, and meet sustainability targets — without the need for a local UK presence. Our processes reflect native customer expectations with region-specific packaging, comms, and support. Our expertise spans consumer electronics, wearables, AV gear, and gaming devices. We identify reuse opportunities, reduce waste, and shorten turnaround times through intelligent repair, refurbishment, and recommerce workflows. We simplify returns and recycling by offering complete service layers: branded return portals, QR code labels, UK-based repair hubs, live tracking, detailed reporting, and rapid dispatch. You get transparency, compliance, and cost savings — while your customers get a premium post-sale experience.
Contact info
Generator Business Centre, CR4 3FH, Mitcham, United Kingdom
- 02088195528
- info@tfix.co.uk
- tfix.co.uk
Recommended - your gadget will be safe here.
Wary about sending in my drone to an unknown supplier, I ended up choosing TFix given its transparent pricing, low cost assessment and the good reviews here. I'm glad I did. The drone was back within a few days, well packaged, and is working again. Communication was frequent throughout the repair. Recommended
Apple watch for screen fix on…
Sent in Apple watch for screen fix on an agreed price. By return say the parts aren’t available (despite still advertising on website) and offer £6.50 to recycle it! Or pay £10 to have it sent back.
Made it clear that’s not the contract and will pursue legally.
UPDATE -
They refuse to provide the service - i quote "We can see that you still did not remove your defamatory reviews from the internet, so we are not inclined to go out of our way to provide you with any kind of service, which could meet your expectations."
in other words they haven't provided the service they agreed too, they continue to offer a price (6 days later on website) they can't deliver on and expect me to pay £10 to get my watch back. And won't return it if i don't change this review. Now they say they will destroy the watch as I haven’t paid despite me cancelling the contract. This, according to government advice, is a breach of the law.

Reply from TFix
Nervous… but shouldn't have been.
I was a little nervous about sending our well-used and well-loved Nintendo Switch in the post to a company I hadn't used before, but with a dead console on my hands and kids acting like the dog had died, I felt I had nothing to lose.
What an amazing service! Clear pricing, contact throughout the whole process and returned in under a week, all beautifully fixed and data/game progress intact. Brilliant, brilliant service.
Quick, informative and reliable
My Xbox One S wouldn't display any video, but I didn't know what the problem was. TFix ran a diagnostics, repaired and cleaned my Xbox for £83. Throughout the whole process, an online webpage keeps you updated to where you are in the queue, what repairs are being performed, and the cost breakdown of the repair. Their pricing is very reasonable and they even paid for the delivery to the warehouse. With a 3 month warranty, it is a no brainer.
Excellent service, the best.
Excellent service, communication and service 100% satisfied customer.
Brilliant service
Brilliant service, updated through the process and fast
Excellent service
Excellent service, fast and efficient also with good value price to fix my Beats 3 Solo headphone.
I loved everything about this company
I loved everything about this company. Searched who could fix my Pioneer cdj2000 and came across these guys. Got initial quote, mailing in simple, got proper quote, paid and returned. Essentially facilitates the tedious bullsh1t of trying to find genuine people to fix simple tasks. Everything is covered from posting options to not going through. Cannot send enough positivity to tfix. Complete game changer for the future of fixing things online. Well done whomever started this!
Great service
Great service, item arrived on time, was well packed. The item was as described and extremely keenly priced, I got a real bargain.
Good Service
Delivered a day early and all working as it should, what more is there to say.
Good service
5 * star service
5 * star service, really quick and quality service. If you have any problems with any electronics this is the company to use. headphones like brand new. Fixed the case as well
Fast, cheap, and reliable
I needed to repair the headband of my headphones. The service was really fast: they fixed it within 24 hours of receiving it and then send back within 24 hours of receiving my paymetn. Thye kept me updated of every step of the process and the end result is undebatable. The price was quite cheap as well, so I would recommend.
Cost more than was expected
Cost more than was expected, but device works as good as new. Kept up to date through out the repair process. Would definitely use TFix again. Hassle free from start to finish.
💯 Nice service, cheap products
Everything worked out pretty well! They replied quiet fast when I wanted to know something so no problem in communication 🤷🏼♂️ :)
Everything arrived as I thought: A refurbished Monitor with usage marks but still working perfectly fine and cheap as hell! So yeah that's why I bought it and everything worked out!
Perfect service
Perfect service, I dont need to say anything else. Other than thank you
Tony Masterson
Extremely Disappointed
Extremely disappointed. Honestly at first I was pleased with service in terms of getting my Xbox repaired, but it all went downhill from there.
I was getting my One X repaired following E102 and E105 errors, and after the repair I'd planned to sell the console on. I got the console back, tested it which seemed fine, then sold it on to a new owner.
I stupidly I removed the warranty sticker thinking everything would be fine because I didn't want to sell it with it on, but within days the new owner contacted me with the exact same issues, so I took it back to hopefully get it sorted.
Again, totally my mistake for removing the warranty sticker and I didn't expect to get my money back, but I thought they would try and help me out to get it working again in a reasonable way. Nope!
They want to charge me another £106 for the exact same repair, which means new hard drive (so apparently the one they put in failed immediately), thermal component refurbishment (guess that was bad too?) and internal cleaning (did they not clean it enough the first time?).
The stinger is that they would offer me £15.50 for the console THEY supposedly fixed.
I'm absolutely not without fault here, I hold my hands up to that, but however many times they cite the procedures they have to follow I'm staggered at how immovable they are when it comes to helping their customers.

Reply from TFix
great and very effective service
great and very effective service, dropped off in the morning and waiting to be picked up after work. will definitely use again if anything goes wrong
Brilliant service.
Repaired my Beats Solo headphones which had a motherboard issue so sound was only coming out of one ear. They were returned to me like new for a half of the cost Apple were quoting. Full tracking service the whole way through so I knew what was going on, and speedy service despite having to order parts from a third party. Less than 10 day turnaround. Really pleased.
Not so cheap but really fast
Not so cheap but really fast and professional
When I visited the tfix business it…
When I visited the tfix business it took quite a while for someone to see me nearly 2 hours j waited and was worried that these guys weren’t professional. But once I handed it in they kept me posted every step of the process and once it was fixed it was like it was brand new. These guys really are experts thought they wouldn’t be able to fix my problem as it was complicated but they did it with ease. Definitely encourage gamers with console and controller issues to go there as they will fix anything!
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