TGA Mobility Reviews 726

Great customer service, lived up to all their promises. Delivery, fitting and demonstration of the power pack were all first rate and it has made life much more convenient for my wife and I.

The team at TGA were very helpful throughout the purchase of my Whill C2 powerchair. It’s an expensive purchase and I wanted to be sure it was right. They were very patient, knowledgeable and visited me at home on numerous occasions to demonstrate how it works. I’m very happy and would absolutely recommend them.

TGA is an excellent company and I thoroughly recommend them. We have had two scooters from them now, one new and one used, and are completely happy with them. The after sales service is very good as the staff are extremely helpful and nothing is too much trouble.

Thanks so much to GABRELA for all her help the power chair is wonderful so comfortable great product can’t get over how good it is so proud of T.G.A. for its incredible engineering thank you with all my heart for making my life so much easier. FRANCIS CLARK.

Delivery was very fast but disappointed with the flat table top. Have had to add a basket on top to avoid spills

Previously spoke to Jo in customer services who had given lots of advice.
Ordered arrived very quickly

I can’t rate the experience high enough as the customer representatives on the phone were excellent and the TGA rep covering Mercyside has been absolutely brilliant in both the demonstration of various models and going above and beyond helping me. I have just had delivery of my new scooter and I wanted to express my great satisfaction with the service and the scooter. Thank you, TGA and Greg.

We have had a great experience with TGA mobility. The service was exceptional and the product has been brilliant so far. We are really pleased.

Good communication, approachable, friendly team.

THE YOUNG LADY WHO CONTACTED LISTENED AND TRIED HER VERY BEST TO SEE IF SHE COULD GET ME AN ANSWER WHICH SHE DID AND PHONED BACK
TO LET ME KNOW WHAT I WAS ASKING WAS NOT POSSIBLE AS THERE WAS A LEGALITY PROBLEM ON BRITTISH ROADS

Great quality products, arrived quickly.

Really love our power pack for our son's wheelchair. It's been a real game changer as he was hard to push before. Service was professional and it's always easy to speak to someone on the phone without having to wait. It was a simple process from ordering to delivery.

Although there is a backlog of receiving power packs from abroad at the moment due to world issues, TGA got my husband a wheelchair power pack as soon as was able. A gentleman travelled miles (5hour round trip) to come & demonstrate how to work & connect the pack. Would definitely use them again if we need anything in the future.

They will rip you off financially at every opportunity. Faulty goods, poor customer service and constantly charging for repairs that they didn't do right in the first place. Needs a consumer check and ombudsman intervention.

TGA made a good offer for my old (and quite tired) Whill, and I'm very pleased indeed with my new one. Efficient delivery to my home and very helpful man came to show me the new WhillC2.

I found the staff very helpful and patient also I asked about several items and was informed about the difference between all of them

I already have a battery for my daughters wheelchair but i needed a spare so i didn't have to charge it overnight. i was amazed on how fast the delivery was.
Thank you for making it so easy to order on line. next time i will use VAT exempt. definitely recommend.

TGA Mobility collected my Vita Lite on 22 July 2024. They have still NOT RETURNED it as of today 24 November 2024. They are ignoring my calls and my emails. I have complained and no one replies. I cannot begin to say how devastating this is.