Thamesvalleyroofers Reviews 2

TrustScore 3.5 out of 5

3.3

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Company details

  1. Roofing service
  2. Chimney Services
  3. Gutter Cleaning Service

Written by the company

Roofing | New, repairs, replacement. Tile, Flat roofing services. Fascias, Guttering and Chimney services


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Repair Requested Under Guarantee

I used Thames Valley Roofers to carry out works including repairing my roof, fixing new slates and providing a new loft space with folding step ladder access. Most of the work was done satisfactorily. On completion I was provided with a guarantee valid for 10-years. However the step ladder installed for loft access is unsafe as the brackets securing the ladder have no retaining lock so creating unstable ladder. I raised this many times with respect to the guarantee (text messages record my request to fix/repair). The owner of the company viewed the ladder in person and agreed something needed to be done. I requested the step ladder issue be addressed over a period from September to December 2021. Initially, I was assured the work would be done when workers were back from holiday, then finally no response at all to my request either through texts or voice mail. I can provide further details as required. Regards Stephen Henderson

28 December 2021
Unprompted review
Rated 5 out of 5 stars

They were not very respect to me and I…

They were not very respect to me and I feel staff can be more welcoming. The food can be improve too I hope. Should make the chicken more crispy and like other kfc but think things missing here. I hope this take on board and they make good improvement base on it

Finger Licking Good

7 January 2021
Unprompted review
Thamesvalleyroofers logo

Reply from Thamesvalleyroofers

Hiya, We DON'T offer chicken - we are a roofing service company and only eat Chicken :)

I think you have put the review on the wrong business listing, please can you remove this review.

Thank you Darren

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