I bought a length of jute rope for a laundry airer. After only weeks of use it was disintegrating and showering the laundry with shreds of jute. (Note this is an airer which has worked fine for... See more
Company replied
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See what reviewers are saying
The item is beautifully made and arrived as expected. There was damage in transit and the team quickly arranged to deliver a new working part without quibble. We are very happy with the product an... See more
Company replied
Easy website giving clear details of products, simple ordering system. Kept me informed and delivered promptly. Couldn’t ask for anything more. Item delivered was just what I wanted.
Company replied
Always good to support businesses that supply products made sustainably. The product has no plastic parts, does exactly what I wanted it to and was supplied promptly and as described.
Company replied
Company details
- Homewares Shop
- Kitchenware Shop
- Decoration and Interior Design Store
- Garden
- Barbecue Shop
- Hardware Accessories Store
Written by the company
At Thatch & Stone we believe in supplying quality items at fair prices. Quality and utility is the cornerstone of every product we sell. Our range of products is designed to be practical, easy to use day in day out and built to last a lifetime. We have assembled a collection of everyday classics which will compliment your environment. We’re constantly adding unique new products to our range, that we believe will become true favourites in your home.
Contact info
Unit 1 King Hayes Farm, WS9 9BU, Walsall, United Kingdom
- info@thatchandstone.co.uk
- thatchandstone.co.uk
4.4
Excellent
25 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality of the product and response to…
Quality of the product and response to my queries
27 May 2025
Reply from Thatch & Stone Ltd
Hi Jacqueline,
Thanks for the great feedback, it means so much to us as a small business.
Visit us again soon :)
T&S
Excellent products
Excellent products, efficient delivery and good service. Will definitely use again.
27 May 2025
Reply from Thatch & Stone Ltd
Hi David,
Thanks for the great feedback.
Come back soon :)
T&S
Excellent service
Excellent service. Order received promptly, well packaged and in good condition.
22 April 2025
Reply from Thatch & Stone Ltd
Hi David,
Amazing feedback, thank you.
A positive review means so much to a small business so I'm happy we were able to meet your expectations to deserve your positive review.
Visit us again soon :)
T&S
Item supplied promptly and as descibed.
Always good to support businesses that supply products made sustainably. The product has no plastic parts, does exactly what I wanted it to and was supplied promptly and as described.
26 January 2025
Reply from Thatch & Stone Ltd
Hi Gordon,
Thank you so much for taking the time to write a review. Reviews are so important to small businesses like ours so it really does mean a lot to us, and we are so pleased you are happy with your product and our service.
Have a great day :)
T&S
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