THAT'S AUDIO! Reviews 66

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Having discovered this company with an internet search I ordered a new driver belt for my NAD turntable. The website is super easy to use, very clearly set-out. The only thing I was a bit unsure about... See more

Rated 5 out of 5 stars

Ordered a replacement CD player drawer pulley, as my aging Philips player drawer wouldn't open and I could see the teeth on the pulley had crumbled, once I'd got the cover off. Replacement arrived... See more

Rated 5 out of 5 stars

Purchased a replacement stylus for my G800 cartridge. Easy to order, no pointless emails to say we have ..received/confirmed/in stock/packed/posted...etc your order filling my inbox. Order confirme... See more

Rated 4 out of 5 stars

Good quality stylus at a fair price. Accurate description (which was important for my vintage cartridge, as there are many incompatible variants around). Quick delivery. Thanks!

Company details

  1. Audio visual equipment repair service
  2. Home audio shop

Written by the company

THAT’S AUDIO! is a small, independent audio workshop offering repairs, parts, and accessories for all kinds of hi-fi gear — old and new. We’re tucked away just north of Oxford, and our workshop is a bit of an Aladdin’s cave for audio lovers. It’s where we spend our time tinkering with vintage equipment, fixing things up, and hunting down those hard-to-find bits. With vinyl back in full swing and more people getting the bug for proper hi-fi, we’re constantly adding to our stash. We’ve probably got the biggest selection of styluses you’ll find in Oxfordshire. So if you’re after a spare part, or your turntable needs a bit of TLC, give us a shout, drop us a line — we’re always happy to help. So if you’re after a spare part, or your turntable needs a bit of TLC, give us a shout, drop us a line — we’re always happy to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Trustworthy

A very fast, professional and informative service and always at hand to answer queries or explain any technical issues and most importantly of all a trustworthy company who provide quality items and service.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Saved a small fortune!

My faithfull 30 year old Phillips 610 Mkll cd player drawer jammed up and I was ready to ditch it and buy a another player. Then I had a look inside and found the plastic draw fly wheel had disintegrated.
That's Audio supplied a replacement for less than £15 and after finding a repair guide on you tube it was a breeze to fit.
It's up and running again and sounding as good as ever. Brilliant 👌

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Turntable restored

Good delivery, well packed.
Thanks to a new drive belt and cartridge I have been able to restore my 1970's Trio KD-1033 turntable and enjoy analogue Hi-Fi of very good quality. Don't throw your old LP'2 away - they sound great!

4 December 2024

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