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Thatsmycall Reviews 

6
•
TrustScore 4 out of 5

4.2

Telephone answering service
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Company details

  1. Telephone answering service
  2. Call Centre
  3. Telemarketing service

Written by the company

That’s My Call Ltd provides professional telephone answering and virtual receptionist services for businesses across the UK. We answer calls in your company name, take accurate messages and help make sure important enquiries are not missed. Our service is designed for small and growing businesses that need reliable call support without the cost of employing a full-time receptionist. We work with businesses in a wide range of sectors, including legal services, healthcare, finance, property, trades and professional services. Clients can choose human telephone answering during office hours, AI telephone answering, out-of-hours support, or a combination of human and AI call handling. Every service is tailored to the way each business works, including message taking, call routing and appointment support where required. That’s My Call Ltd has traded since 2015 and is owned by Becky Kelly and Cheryl Canning-Eaton. Between them, they bring more than 20 years of telephone answering and customer service experience. We pride ourselves on learning how our clients’ businesses work, providing a personal service and helping callers feel as though they are speaking directly with the company they contacted. Whether you need overflow support, regular call handling or help covering busy periods, we aim to provide a dependable extension of your team and make every caller feel valued

Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

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4.2

All reviews

(6)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Helping the business grow

My experience of That’s My Call is that they seamlessly represent their customers businesses by answering all calls as if they are the customer contact department of that business. Their flexible approach means they can do this either for every call, overflow calls when reception teams are busy, holiday cover calls and emergency cover.
Their outbound telemarketing is equally professional because they work with their clients to ensure they know everything the business they represent needs or wants them to know to optimise conversion rates.
They really do do what it says on the can.

5 June 2026
Unprompted review
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Reply from Thatsmycall

Thank you John for your lovely review :)

Rated 5 out of 5 stars

Excellent company to work with

Excellent company to work with. Always thinking outside the box as to better support clients. Highly recommended.

1 July 2026
Unprompted review
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Reply from Thatsmycall

Thank you Phil! Got to keep our customers happy!

Rated 5 out of 5 stars

First class service from That's My Call

I've had the ladies from That's My Call answering my phones for a while now, and they provide a 1st rate service.

Very professional service, which means I never miss a call, and my customers can always reach a human being on the phone.

If you're struggling to answer your business calls, I would whole heartedly recommend speaking to That's My Call.

17 July 2026
Unprompted review
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Reply from Thatsmycall

Thank you for your lovely review Chris, I'm glad you are happy with your service :)

Rated 5 out of 5 stars

Brilliant family run Business

Brilliant family run Business. Ive never missed a call which is so important for my Business!! Highly recommend !!!

5 January 2026
Unprompted review
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Reply from Thatsmycall

We make every message count! Thank you for your review :)

Rated 5 out of 5 stars

I’ve known the team behind Thatsmycall…

I’ve known the team behind Thatsmycall for some time and have always been impressed by their professionalism, reliability and commitment to great customer service. If you’re looking for a friendly and professional call answering service, they’re well worth speaking to

17 July 2026
Unprompted review
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Reply from Thatsmycall

Thank you for your lovely review Jessica :)

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