Absolutely awesome experience! Khadija Tariq was brilliant. Explained everything to me thoroughly. I can finally hear properly thankyou so much!
Company replied
Location
Switch locationThornton Square, Brighouse Town Hall, HD6 1EA Brighouse, England, GB
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See what reviewers are saying
I was recently tested at Donovan Smith Opticians in Brighouse by Samantha Jones of THCP. She was extremely thorough and professional, giving me immense confidence in her and the help she could give... See more
Company replied
I was so glad that I booked this appointment after having ear problems. Faisal was so professional, explaining what was happening at every stage. I had not expected that he would be able to request an... See more
He was very professional with his work, he was very approachable and sociable we had a very nice chat and manage to clear my ear carefully
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
Thornton Square, Brighouse Town Hall, HD6 1EA, Brighouse, England, United Kingdom
- 01484 810759
4.2
Great
6 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Absolutely awesome experience
Absolutely awesome experience! Khadija Tariq was brilliant. Explained everything to me thoroughly. I can finally hear properly thankyou so much!
14 August 2023
Unprompted review
Reply from The Hearing Care Partnership - Brighouse
Thank you for your kind review, we really appreciate it!
Fantastic service and even better results
I was recently tested at Donovan Smith Opticians in Brighouse by Samantha Jones of THCP. She was extremely thorough and professional, giving me immense confidence in her and the help she could give me. She was kind, good humoured and very patient with me, when asked detailed questions by this Hi-Fi buff and self confessed Science nerd. I was later fitted with hearing aids which have a special "Music" programme. Upon listening to music, I could have wept with joy. Thank you Sam.
7 February 2023
Unprompted review
Reply from The Hearing Care Partnership - Brighouse
Thank you for taking the time to share such a lovely review! We are delighted to hear that your new hearing aids have given you such joy in allowing you to listen to music once again. Sam will be over the moon to read this!
He was very professional with his work
He was very professional with his work, he was very approachable and sociable we had a very nice chat and manage to clear my ear carefully
10 February 2023
Unprompted review
Reply from The Hearing Care Partnership - Brighouse
Thank you for your review!
Excellent service
I was so glad that I booked this appointment after having ear problems. Faisal was so professional, explaining what was happening at every stage. I had not expected that he would be able to request an ENT appt through my doctor. Would not hesitate to recommend & return. Excellent service
11 November 2022
Unprompted review
Don't give up on your hearing.
Comprehensive assessment, straightforward polite advice and excellent aids supplied. I had given up after trying NHS aids and hadn't realised what I was missing. I don't even realise I am wearing them now.
20 August 2021
Reply from The Hearing Care Partnership - Brighouse
Thank you for your lovely review, we are so thrilled too see that you are getting on with your new hearing aids so well!
Quality service
I visited the Brighouse branch for a hearing test. The staff were very friendly and I was promptly lead to the audiology area, the audiologist, Faisal, was very polite and courteous, he explained everything he was doing and why he was doing it, he firstly checked both ears, showed me the results on a screen, then suction cleaned both ears and again, showed me the results on screen, unbelievably clean. I then had a sound test, again, everything was explained before and then after the test, the details on the graph were daunting, but once Faisal had explained things, it all became a lot clearer.
I would certainly recommend service and I will definitely be going back if the needs arise in future. Family and friends have been made aware too.
Thank you
17 August 2021
Unprompted review
Reply from The Hearing Care Partnership - Brighouse
Thank you for sharing your experience with us, we really appreciate your recommendation of our services to your friends and family and we look forward to welcoming you back again in the future.
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