The Hearing Care Partnership - Bristol Reviews 5

TrustScore 4 out of 5

4.1

291 Gloucester Road, Bristol, BS7 8NY Bishopston, GB


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Rated 5 out of 5 stars

The Hearing Care Partnership I was booked in with James Burt for a hearing test at one of the places he’s based Luna Optical on Gloucester Road in Bristol. I am now the proud owner of 1 hearing a... See more

Company replied

Rated 5 out of 5 stars

I recently had a hearing test carried out by James Burt. The whole experience was excellent from start to finish. James was professional, friendly, and very thorough. He made me feel completely at eas... See more

Company replied

Rated 5 out of 5 stars

James Burt is an excellent audiologist. My 83 year old dad can now hear and enjoy things. He has complex hearing loss and previous expensive hearing aids had not really helped. This is the first time... See more

Company replied

Rated 5 out of 5 stars

Attended the Bristol branch on Gloucester Road for wax removal and impressions. I was seen by James Burt and was very impressed with his professionalism and he made me feel very at ease. Highly recomm... See more

Company replied


Company details

  1. Hearing Aid Shop
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 291 Gloucester Road, Bristol, BS7 8NY, Bishopston, United Kingdom

  • 01172 443909

4.1

Great

TrustScore 4 out of 5

5 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

James Burt works with The Hearing Care…

The Hearing Care Partnership
I was booked in with James Burt for a hearing test at one of the places he’s based Luna Optical on Gloucester Road in Bristol. I am now the proud owner of 1 hearing aid, it’s one of the best things I’ve ever done! I’d been struggling to catch what people were saying and often had to have the subtitles up on the TV, l often didn’t hear the door bell. I was frustrated and so were my family at the amount of things I failed to hear.
I initially went to see James for a hearing test, to discover my ears were full of wax! James was so nice and professional, he booked me in for wax removal, he was gentle and kind during the treatment as I was a bit nervous but it couldn’t have been better.
A week later I went to have a comprehensive hearing test and hearing aids were ordered for me to try out. Two different types of hearing aids were ordered for me to try out. We walked around the block and through a busy Cafe and shop to test them out, to see which suited me better. The whole time I was put at ease by his relaxed friendly manner, though boy does he know his stuff!
Buying hearing aids privately isn’t cheap but even though my hearing had dropped significantly in my right ear, I still was above the threshold for NHS aids.
It’s amazing the difference it has made to my life, I never realised how tiring struggling to hear was. I can now relax and enjoy conversations, watch tv with the volume down and I always hear the doorbell. Thank you James! I highly recommend.

19 September 2025
Unprompted review
The Hearing Care Partnership - Bristol logo

Reply from The Hearing Care Partnership - Bristol

Thank you so much for sharing your experience with us! We're delighted to hear how James helped improve your quality of life with your new hearing aid. It's wonderful to know you're now able to relax and enjoy conversations without the frustration of struggling to hear. James and the team will be thrilled to receive your glowing recommendation.

Rated 5 out of 5 stars

Excellent Service

Did a really good job at clearing the wax from my ears. James was very helpful. I would visit him again.

12 August 2025
Unprompted review
The Hearing Care Partnership - Bristol logo

Reply from The Hearing Care Partnership - Bristol

We're thrilled to hear about your positive experience with James for your ear wax removal! Thanks for sharing your feedback, we'll pass on your kind words to him. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great hearing test service

I recently had a hearing test carried out by James Burt. The whole experience was excellent from start to finish. James was professional, friendly, and very thorough. He made me feel completely at ease and took the time to explain everything clearly and carefully. The level of care and attention was excellent.

15 July 2025
Unprompted review
The Hearing Care Partnership - Bristol logo

Reply from The Hearing Care Partnership - Bristol

We're thrilled to hear about the excellent experience you had during your hearing test with James Burt! It's wonderful to know that James made you feel at ease and provided thorough care. We're grateful for your kind words and we'll be sure to pass on your feedback to James and the team. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

James Burt is excellent

James Burt is an excellent audiologist. My 83 year old dad can now hear and enjoy things. He has complex hearing loss and previous expensive hearing aids had not really helped. This is the first time he can hear properly in years. James took care and time to find the right device and settings, and has changed my dad’s life.

8 July 2025
Unprompted review
The Hearing Care Partnership - Bristol logo

Reply from The Hearing Care Partnership - Bristol

We're thrilled to hear about the life-changing experience your dad had with James. Our team is dedicated to finding the best solutions for our patients, and we're grateful for your kind words. It's heartwarming to hear how much of a positive impact James has had on your dad's quality of life. Thank you for sharing your story with us!

Rated 5 out of 5 stars

Highly Recommend James Burt

Attended the Bristol branch on Gloucester Road for wax removal and impressions. I was seen by James Burt and was very impressed with his professionalism and he made me feel very at ease. Highly recommended!

24 June 2025
Unprompted review
The Hearing Care Partnership - Bristol logo

Reply from The Hearing Care Partnership - Bristol

We're thrilled to hear about your positive experience during your comprehensive hearing test with James. We'll make sure to pass on your kind words to him. It's great to know that you felt at ease and well taken care of throughout the process. Thanks for recommending us!

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