The Hearing Care Partnership - Chesterfield Reviews 2

TrustScore 4 out of 5

3.8

79 Newbold Road, S41 7QA Chesterfield, GB


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Company details

  1. Hearing Aid Shop
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 79 Newbold Road, S41 7QA, Chesterfield, United Kingdom

  • 01246 886280

3.8

Great

TrustScore 4 out of 5

2 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nadia was very knowledgeable and made…

Nadia was very knowledgeable and made me feel very comfortable and confident that she would do all that she could to help with my one sided hearing loss. I now have my full hearing back and very impacted wax removed, it didn’t cost me a penny. Highly recommended!

16 July 2025
Unprompted review
The Hearing Care Partnership - Chesterfield logo

Reply from The Hearing Care Partnership - Chesterfield

We're thrilled to hear that Nadia made you feel comfortable and confident during your visit. It's fantastic that your hearing has improved, and your wax removal was successful. Thank you for recommending us! We appreciate your kind words.

Rated 5 out of 5 stars

Couldn't have done better

I would like to draw your attention to the excellent customer service I received from Nadia Hamilton (THCP Chesterfield).
When I visited THCP, Nadia carried out a number of tests (some of which I had only previously experienced in hospital), then she provided clear and honest explanations describing the capabilities of and differences between the various Oticon products. I then took away the brochures for a week so I could decide whether to make a purchase or not. I felt confident that I could trust her guidance because her priority was clearly on addressing my hearing problem rather than on making a sale.
Then during the next few weeks, I witnessed her care and commitment to excellence as she fitted the hearing aid and made numerous adjustments to my hearing aid and the app in my iPhone to maximise the benefit I would receive.
I will certainly return to Nadia with any future hearing issues.

9 December 2024
Unprompted review
The Hearing Care Partnership - Chesterfield logo

Reply from The Hearing Care Partnership - Chesterfield

We're thrilled to hear about the excellent care you received from Nadia at THCP Chesterfield! It's wonderful to know that she provided clear explanations and prioritised your hearing needs. Your feedback will surely make her day. If you ever need assistance in the future, we're here for you!

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