Went for a hearing check and wax removal, Alex was very helpful and advised me of the results at each step. Opted for the water irrigation wax removal which was carried out comfortably. Would highly r... See more
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My husband made a visit to Alex Andrews and his experience has been outstanding. Alex was very professional, friendly and courteous and put my husband feel at ease from the moment he entered the ro... See more
Company replied
We invested in top of the range hearing aids for my husband as he was struggling with his NHS ones. The 12 month interest free credit offered by The Hearing Care Partnership helped make that choice po... See more
Company replied
Following a trail of disappointments with Boots Hearing I decided to try The Hearing Care Partnership. I booked an appointment with Alex and he was such a breath of fresh air. He gave me a thoroug... See more
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
8 Church Street, SO51 8BU, Romsey, United Kingdom
- 01794 878 166
4.1
Great
5 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Hearing check and wax removal
Went for a hearing check and wax removal, Alex was very helpful and advised me of the results at each step. Opted for the water irrigation wax removal which was carried out comfortably. Would highly recommend.
10 December 2024
Unprompted review
Reply from The Hearing Care Partnership - Romsey
We're thrilled to hear you had a positive experience during your visit for a hearing check and wax removal with Alex. It's great to know you felt comfortable and well-informed throughout the process. Thanks for recommending us! Alex and the team will be delighted to hear your feedback. We look forward to seeing you again in the future!
Wonderful audiologist, Alex Andrews…
My husband made a visit to Alex Andrews and his experience has been outstanding. Alex was very professional, friendly and courteous and put my husband feel at ease from the moment he entered the room. The hearing test was explained thoroughly and Alex discovered ear wax & gave my husband instructions on what to buy to soften the was which he then removed on the following visit. The hearing aids are very good and my husband is thrilled with them. He has had a few two-weekly follow up appointments, to gradually adjust the hearing aids, and explain all the features and these have been equally as good. We would not hesitate in recommending The Hearing Care Partnership and in particular Alex Andrews.
26 November 2024
Unprompted review
Reply from The Hearing Care Partnership - Romsey
Thank you for sharing your husband's experience with Alex at The Hearing Care Partnership. We're delighted to hear that he had such a positive experience and is thrilled with his hearing aids.
Alex will be pleased to know he made your husband feel at ease and provided thorough explanations throughout. If you need any further assistance, just let us know!
Quality product and exceptional after sales service. …
We invested in top of the range hearing aids for my husband as he was struggling with his NHS ones. The 12 month interest free credit offered by The Hearing Care Partnership helped make that choice possible. The after care service provided by Alex has been superb. My husband is disabled and everything has been tailored to his individual needs including a home visit ,provision of additional supplies when needed, immediate response to emails and as many follow up appointments as we have requested, always within a few days. We are very pleased that we chose this company to provide his hearing aids.
6 August 2024
Unprompted review
Reply from The Hearing Care Partnership - Romsey
We're thrilled to hear that you and your husband are delighted with the hearing aids and the service provided by Alex! We're so grateful for your kind words and it's wonderful to know that the 12-month interest-free credit option made such a positive impact. Alex and the team will be delighted to hear your feedback. We're here for you whenever you need us!
Nothing was too much trouble…
Nothing was too much trouble for the wonderful audiologist. He was so patient and kind. Getting hearing aids was a new and potentially stressful experience - but Alex made the whole experience so straight forward and positive. I can't praise him highly enough!
9 July 2024
Unprompted review
Reply from The Hearing Care Partnership - Romsey
We're thrilled to hear about your fantastic experience with Alex! It's wonderful to know that he made getting hearing aids a positive and stress-free experience for you. If you have any questions or need further assistance, just let us know. We're here to help!
Breath of fresh air
Following a trail of disappointments with Boots Hearing I decided to try The Hearing Care Partnership. I booked an appointment with Alex and he was such a breath of fresh air. He gave me a thorough hearing test and we decided on a trial of Oticon hearing aids which I have since purchased. I found Alex very professional, he listened to my concerns and couldn’t have been more helpful. He is someone I will definitely trust with my hearing ! I’m also very impressed with The Hearing Care Partnership - so glad I found them !
2 April 2024
Unprompted review
Reply from The Hearing Care Partnership - Romsey
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Alex provided you with such excellent service and that you are happy with your new Oticon hearing aids. We look forward to continuing to support you on your hearing care journey!
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