The Atelier Reviews 

287
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning artwork, noting that the detailed designs, excellent quality, and vibrant colors truly exceed their expectations. Buyers also highlight the smooth and engaging ordering process alongside the remarkably fast, careful, and secure delivery service. Many people also mention feeling emotionally touched by how accurately their personalities and spirit animals were captured. Some reviewers were not happy with the product format, mentioning that the items resembled basic photographs or printouts rather than painted artworks. Conversely, a small portion of people felt frustrated by packaging issues or delivery choices that left parcels exposed or warped.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the stunning... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the artwork and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and securely... See more

Order

Customers consistently note positive experiences with order processes that are described as seamless and... See more

User experience

Users describe positive interactions with user experience, highlighting an easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with the results of my print (totem). I was curious but didn't have high expectations when I answered The Atelier's simple questions online. Which elements & colors do I identify with?... See more

Company replied

Rated 5 out of 5 stars

The portrait of my self and my spirit bear arrived much quicker than expected and just blew me out of the water. It is thoughtful, moving, meaningful, very beautiful and for me a remarkable evocation... See more

Company replied

Rated 5 out of 5 stars

I was amazed at the picture generated from a headshot. The person in the photo captures how I view myself, confident, accomplished, assertive. However, apparently the questions did not capture the e... See more

Company replied

Rated 5 out of 5 stars

This was fascinating. Frankly, I expected a cheesy, broad sweep of characteristics common to us all. This reading was more personal & specific. I enjoyed the process & will study the information movin... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(287)

288 reviews in the last 12 months

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Rated 5 out of 5 stars

Stunning Portrait of me with my Spirit Animal, the Bear.

I was pleased that I was able to discover what my Spirit Animal was and delighted with the beautiful Atelier artwork representation of my image along with my Spirit Animal (the Bear). The image picked up answers to specific questions (such as what is your favorite time of day) and incorporated it into the Artwork. Mine was evening, and the final Artwork Portrait was stunning.

5 August 2026
Unprompted review
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Reply from The Atelier

Thank you for sharing your experience with The Atelier! We are delighted that you love your final portrait.

The Atelier Team

Rated 5 out of 5 stars

Will Knock Your Socks Off!!

The quiz and the entire ordering process was extremely easy and seamless. I enjoyed taking the quiz and discovering my Spirit Animal, the Hawk. I was very impressed with the image I was shown! So much that I ordered a printed copy. The print exceeds all my expectations! The colors are so rich that it truly looks like a painting. I absolutely LOVE it! I'm going to have it matted and framed. Highly recommend!

14 August 2026
Unprompted review
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Reply from The Atelier

Thank you for sharing such a positive experience! It's a pleasure to read.
We would be delighted to see your framed portrait sometime.

Thank you for trusting us.

The Atelier Team

Rated 5 out of 5 stars

I thought the product was very nice…

I thought the product was very nice when received... quickly, I might add! The information included when ordered was really interesting. It was also something they (purposely) left you wanting more of what they advertised. It's definitely a hook but I was able to resist.

Overall, nice product even if it's a little pricey.

1 August 2026
Unprompted review
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Reply from The Atelier

Thank you for this feedback, Debora. We take all of our customers' opinions into account, and therefore take yours seriously as well!
We're happy that you like your portrait.

The Atelier Team

Rated 5 out of 5 stars

The print turned out great

The print turned out great. Thank you!

14 August 2026
Unprompted review
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Reply from The Atelier

Thank you for this positive review, Sandy.
We're delighted to know that your portrait has found its place in your home!

The Atelier Team

Rated 5 out of 5 stars

I received my beautiful picture of me…

I received my beautiful picture of me with my totem bear today. It is stunning! High quality and well constructed. I am extremely happy with it.

12 August 2026
Unprompted review
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Reply from The Atelier

Thank you so much for this feedback. We are truly delighted that you love your portrait, both the visual and the print quality.

The Atelier Team

Rated 5 out of 5 stars

Really love my print.

Really love my print.. very good quality, vivid color, packaged very well. Thanks.

11 August 2026
Unprompted review
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Reply from The Atelier

Thank you for this positive feedback.

The Atelier Team

Rated 5 out of 5 stars

The artwork is amazing!!

The artwork is amazing!!! Exactly how I feel about my spirit animal!!!

11 August 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for your feedback, Susanna.
Very happy that your portrait suits you.

The Atelier Team

Rated 5 out of 5 stars

Picture arrived, yeah!!

I received my picture, bigger than I thought it would be, but after taking it room to room I found the perfect place to hang it after I get it framed.
It’s stunning!! It makes me feel good inside when I look at it! It’s ME!!
I did verify on Trustpilot before ordering, felt great about purchase, and it arrived earlier then anticipated.
Much Appreciated!!

9 August 2026
Unprompted review
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Reply from The Atelier

What a pleasure it is to read you, truly thank you.
Thank you for sharing your experience with The Atelier community.
We are very happy that your portrait has found its place by your side.

The Atelier Team

Rated 5 out of 5 stars

The print is vibrant and beautiful

The print is vibrant and beautiful. I got it as a gift for my husband. I haven’t framed it and given it to him yet. His birthday is in November.
He actually has several stags in his study and my print will fit right in beautifully. I know he will love it. Thank you!

9 August 2026
Unprompted review
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Reply from The Atelier

Thank you for this feedback! The team is very happy to read your message.
It really warms our hearts.

The Atelier Team

Rated 2 out of 5 stars

I can’t believe they charged $80 for a…

I can’t believe they charged $80 for a digital print. I thought it came in a nice frame or something. It’s very cheap and not worth $80!!!

5 August 2026
Unprompted review
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Reply from The Atelier

Hello Sabrina,

We are very surprised to read this and sorry that your experience with The Atelier was negative.

There is no frame included in your package because you selected the 12x16 Poster model.

However, if you encountered an issue with the quality of your poster, which would be unusual, please don't hesitate to contact our customer service team to discuss it. We would be happy to help you.

Have a great day,
The Atelier Team

Rated 5 out of 5 stars

My spirit Hawk!

When I took the quiz I already knew my spirit animal was a Hawk-but I answered the questions as if I didn’t know and behold when I saw the Hawk show up I knew this was legit. A beautiful red tail hawk-the day my poster arrived I saw a hawk capture its prey earlier in the day! Another sign from my spirit animal telling me my poster was arriving that day. This company is excellent-kept me in the loop from ordering to notifying me when the poster was shipped and when to expect it. Thank you!

7 August 2026
Unprompted review
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Reply from The Atelier

Thank you so much for your feedback, Kathy. We are very happy that your experience was so positive!
And thank you for sharing it with everyone.

The Atelier Team

Rated 2 out of 5 stars

I was disappointed at the quality and the cost of this…

I was disappointed at the cost of this SUPPOSED CANVAS it is merely a printed sheet of paper. it is not worth the price you charged. I would be embarrassed to give this as a gift to anyone and would have greats difficulty in finding a frame that would make it look like it was something worth having.

8 July 2026
Unprompted review
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Reply from The Atelier

Hello Marlenna,

We are truly sorry to read your review and to hear about the experience you had with The Atelier.

However, I would like to provide a clarification regarding your order — you did not order a canvas, but indeed a poster. As for the price you paid, it includes several items in one order, including digital-only products. Additionally, as an exceptional gesture, you have already received a refund for one of your orders.

We hope that your next experience will be better, and up to the standard of all the positive feedback we receive.

Have a great day,
The Atelier Team

Rated 5 out of 5 stars

Easy to use site to upload photo

Easy to use site to upload photo. I received my canvas photo and it is beautiful. I recommend this company to my friends!

29 July 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for your trust and for your recommendations.
We are very happy!

The Atelier Team

Rated 5 out of 5 stars

Amazing

The artwork is Amazing

5 August 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for your feedback :)
We are very happy that you like your portrait.

The Atelier Team

Rated 5 out of 5 stars

This picture is so amazingly beautiful

This picture is so amazingly beautiful. I absolutely love it and have already ordered a frame for it. I need to know about the Raven being my spirit animal and what that means. I can see me framing that right beside the picture.

30 July 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you so much for your feedback :)
Your totem animal reading, available in your client portal (and sent by email), tells you a lot about your totem animal. Don't hesitate to contact our customer support if you need any help!

The Atelier Team

Rated 4 out of 5 stars

Fun & fast

Fun purchase very whimsical

30 July 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Glad you like your portrait :) Thank you for your feedback!

The Atelier Team

Rated 5 out of 5 stars

The artwork is spectacular

The artwork is spectacular! I love it, ready to frame

27 July 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you so much for your feedback, Naomi :)
We are so glad you like your portrait.

The Atelier Team

Rated 4 out of 5 stars

Pretty print

Actually, I didn't realize I had purchased it. However, the print is nice but now I need to frame it, or???

27 July 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Hello Roberta :)

What a lovely surprise to have received it at your home.
If you ordered it in poster format, they are indeed even more showcased in a nice frame of your choosing!

The Atelier Team

Rated 5 out of 5 stars

The artwork and quality of my print are…

The artwork and quality of my print are amazing
Delivery was quick
The report that goes with the artwork is very detailed and amazingly accurate.
I highly recommend The Atelier

22 June 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you Frances :)
We are so happy to hear from you and we are delighted that you are pleased with your order.

The Atelier Team

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