The Coaching Academy Reviews 1,707

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of teaching and learning, finding the courses thorough and well-designed, providing them with essential skills and confidence for their coaching careers. The staff, including trainers and the supporting team, are frequently highlighted for their excellence, knowledge, approachability, and inspiring teaching styles, making the learning journey enjoyable and effective. Many appreciate the flexible structure that accommodates busy schedules, along with the interactive live sessions, breakout room discussions, and valuable resources that enhance the overall user experience. However, some people mentioned that certain modules felt rushed or less impactful, with content occasionally being too conceptual or anecdotal, and practice time during live sessions being too short. A few others also felt that some pre-work videos had an inappropriate tone for adult learners, and there was a desire for more interaction with written work.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting insightful and practical sessions... See more

Staff

Customers had positive experiences with staff, consistently praising the trainers and support teams for their... See more

Service

Users describe positive interactions with service, highlighting great learning experiences and valuable... See more

Product

Clients share positive opinions on the product, highlighting its ability to provide a strong foundation and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of teaching,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied

Rated 5 out of 5 stars

Coaching came into my life at a time when I was questioning my direction, confidence and what I wanted from the next chapter of my life. Through the process, I gained clarity, self-awareness and a... See more

Company replied

Rated 5 out of 5 stars

Thank you for creating a simplified version of awareness of Trauma, the sessions were high level and aimed for those that are needing an introduction. Thank you Mandy for sharing your own experiences... See more


Company details

  1. #35 of 127 best companies in Educational institution
  2. #31 of 101 best companies in Career and Education Provider
  3. #4 of 10 best companies in Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with like minded…

Great experience with like minded people. Participants at various stages of the course which proved to be invaluable. Sharing knowledge and experiences. The facilitator was knowledgable, kind and understanding. I enjoyed every minute, despite the heatwave, plenty of breaks throughout the day. I learned a lot.

29 June 2026
Rated 5 out of 5 stars

Really enjoyed Sarah Bramall delivery…

Really enjoyed Sarah Bramall delivery on this module.
I felt this was my favourite so far and I took so much positive energy from this day.
Thank you so much for making it a great experience Sarah!
The coaching academy often say, ‘trust the process’ and at the start of training it can be difficult to hold onto that. Even now and I’m 1/2 way through. However on days like this one they are a great reminder of how very true that sentence is.
So I’m personally going to use that as my anchor, ‘trust the process!’

29 June 2026
Rated 5 out of 5 stars

Empowering Trauma-Awareness Training

The Trauma-Awareness Coaching CPD facilitated by Mandy Manners was a very eye-opening, well-delivered and interactive introduction to Trauma Awareness for me.

I am training to be Trauma-Informed so that when I also finish my Life Coaching Diploma at The Coaching Academy, I will have developed the skills, self-work (ongoing) and simple but effective tools, techniques and teachings to empower my clients to overcome their internal trauma blocks.

By learning from Mandy on:

what trauma is
how to help clients safely work through it with a coach (and other specialists as needed) and
how coaches can help clients build capacity, resilience and safety in their nervous system

I am more confident to help my clients instead of feeling helpless when I see them struggling with their trauma.

Now I know how to help my clients lead themselves in the right direction, through: asking the right questions, asking what a safe space is for them (not assuming) and helping them find their own way forwards, beyond trauma from past experiences.

The course was with a lovely group of like-minded coaches and I liked the content which focused on what life can be beyond trauma: full of hope, healing, and happiness for clients - with their health, careers, relationships, and whatever holds meaning, value and purpose to them in life.

Trauma is not a permanent state. It can be reversed through subconscious rewiring of trauma patterns by the power of neuroplasticity and clients creating healthy relationships of mutual trust, safety, curiosity and compassion.

And from that place of safety, clients can take courageous action on their goals.

Without processing trauma they remain trapped.

By processing trauma, they can reach their potential with full freedom, fulfilment and forward movement.

26 June 2026
Rated 5 out of 5 stars

A well balanced, energising session with the Coaching Academy!

the GR Live training session was fabulous. Sarah is a brilliant facilitator and the session struck the perfect balance between learning, interactivity, networking and coaching practice with other students. 3x 2hr sessions in one day should have been exhausting but instead were energising and really helped to build my confidence in my learning journey. Thank you!

29 June 2026
Rated 5 out of 5 stars

The people are the best part of this Academy!

The best part of this Academy are the people working in it and for it, in particular its amazing trainers and teachers like Rachael Bushby, Sarah Bramall, Rachel Russell, and Pam Lidford, without mentioning their team of mentors like Antonio Esposito.

And then Mariya from the support team who spent endless hours with me over the phone to go through the program, the rules, how to make it work for me and my ADHD, and how to optimise the resources available.

I learnt so much from the personality and the direct lived coaching experience of all these talented individuals and I would recommend the Academy and the Life Coaching diploma to everyone who is in their early phase and wants to build some structure for their future clients, feeling guided with a specific framework, and having an officially recognised diploma that they can leverage also in the Corporate environment. Thanks to the entire team for making my career dream possible!!!

29 June 2026
Rated 5 out of 5 stars

Introduction to Trauma - Awareness & Coaching

The Introduction to Trauma - Awareness & Coaching course - was excellent! Mandy Manners was a fantastic facilitator :) providing high-quality information that you can trust. Using personal experience to help back up the science and coaching elements. Thank you Mandy! I feel I've a better understanding of being Trauma aware. Alison x

23 June 2026
Rated 5 out of 5 stars

A highly valuable and thought-provoking…

A highly valuable and thought-provoking session.
There were several practical takeaways, particularly around supporting different thinking styles (e.g. encouraging doodling or fidgeting during meetings) and using reframing techniques to view situations from new perspectives.
The NLP Triangle model and the focus on values and beliefs were especially impactful and easily transferable across different contexts.
Overall, an insightful session that has positively influenced how I approach both personal and professional interactions.

15 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Nicola, thank you for taking the time to write a review and share your feedback. We are delighted to hear that you found the session so valuable and thought-provoking, and that the practical tools around thinking styles and reframing have already influenced your approach. It’s great to know that the NLP Triangle model and exploration of values and beliefs had such an impact and feel transferable to both your personal and professional interactions. We really appreciate your thoughtful reflections and wish you every success as you continue applying your learning! Best wishes, TCA Team

Rated 5 out of 5 stars

great facilitation

great facilitation - came away with lots of new ideas

15 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Ruth, thank you for your review and feedback. We are delighted to read that you enjoyed the facilitation and came away with lots of new ideas. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

The Coaching Academy - GROW Model

Another great learning experience attending the GR(OW) model live training session with The Coaching Academy. Thank you Sarah Bramall for explaining the key elements of how to set goals and motivate others. Plus understanding the importance of the goal setting process.

4 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Amanda, thank you for taking the time to share your feedback. We are so pleased to read that you enjoyed the training. It’s wonderful to know the session helped deepen your understanding of the goal-setting process and how to support others effectively. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Thank you Sarah!

I recently attended three live training sessions for the GR Advanced module at The Coaching Academy hosted by Sarah, and I found them incredibly valuable.

5 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Mayuri, thank you for your review and feedback. We are delighted to read that you found the training so valuable and supportive to your learning. We hope you continue to build on the insights from the module and wish you every success as you move forward in your coaching journey. Best wishes, TCA Team

Rated 5 out of 5 stars

Wonderful training from TCA

Wonderful training from TCA! I’m so enjoying my Life Coach Diploma!

5 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Natasha, thank you for your lovely review. We are happy to read that you are enjoying the training and getting so much from your Life Coach Diploma journey. We look forward to continuing to support you as you progress through the programme! Best wishes, TCA Team

Rated 5 out of 5 stars

Expansive DISC Behaviour integration

Advanced DISC Practitioner was a fabulous CPD event.
Sharon was full of enthusiasm and provided complimentary tools that can be used beyond the DISC profile to continue to raise awareness on behaviour.
I had many aha moments and have already used the tools which has enhanced the coaching conversations with many lightbulb moments for me & my clients.
If you're already using DISC and want to expand your thinking to support your employees/clients, teams and organisations then this is the programme you need

8 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Claire, thank you taking the time to write a review and offer feedback. We are delighted to read that you found the DISC Advanced Practitioner workshop such a valuable CPD opportunity and that Sharon's enthusiasm and expertise brought the learning to life. It's lovely to know that you've already started using the tools in your coaching conversations and are seeing positive results for both yourself and your clients. Thank you for your recommendation, and we look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Very interesting course especially for…

Very interesting course especially for deeper level coaching discussions.

8 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your review. We are pleased to read that you found the training interesting and valuable. We hope you enjoy putting your learning into practice and wish you every success on your coaching journey. Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent content and delivery.

The DISC Advanced Practitioner Workshop was expertly delivered by DISC Master Trainer Sharon Lawton.

It was a superb training with many insights which helped me to understand how DISC integrates with leading frameworks such as Lencioni’s Five Dysfunctions of a Team and David Rock’s SCARF model, adding to my toolkit for working with individuals, leaders, and teams.

This workshop was also a masterclass in creating a safe, inclusive and supportive environment which made it perfect for learning online.

8 June 2026
The Coaching Academy logo

Reply from The Coaching Academy

Dear Zoryna, thank you for taking the time to share your feedback. We are delighted to read how much you enjoyed the DISC Advanced Practitioner Workshop and that the insights into integrating DISC with other leading frameworks have added valuable tools to your coaching toolkit. We are also pleased that Sharon's facilitation created such a safe, inclusive, and supportive learning environment. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Commitment to excellence

Commitment to excellence, well thought out and structured, interactive and a true community of coaches, rich in expertise and tools to enhance the coaching capabilities - and fun! A warm, open and inclusive environment.

22 May 2026
The Coaching Academy logo

Reply from The Coaching Academy

Hello, thank you for your kind review. We are happy to read that you've experienced TCA as a supportive and engaging community, with a strong balance of structure, expertise, and practical learning. We are especially pleased that you've enjoyed the collaborative environment and have become such a valued part of our coaching community. Thank you for helping to make it such a positive and supportive place to learn. Best wishes, TCA Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look