The Coaching Academy Reviews 

1,725
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the engaging and flexible learning journey, finding it transformative and well-structured. Many highlight the trainers and staff as excellent, knowledgeable, and supportive, providing inspirational guidance. The courses are described as rich in content, practical, and providing valuable tools that enhance coaching skills and personal growth. However, some customers also noted concerns regarding the pacing of live training, with some sections feeling rushed or practice time being too short. A few other people also felt that certain modules were less engaging or desired more interaction and practical demonstrations during sessions.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the courses are well-structured,... See more

Staff

People report positive experiences with staff, consistently praising the trainers and support teams for their... See more

Service

Users describe positive interactions with service, highlighting the flexibility and opportunities for... See more

Product

Reviewers highlight positive aspects of product, praising the great content and well-structured, engaging... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional, helpful, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t rate The Coaching Academy highly enough! The content is thorough, informative, well organised and you end up feeling like you have a very solid base and enough first-hand experience to start y... See more

Company replied

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team we... See more

Company replied

Rated 5 out of 5 stars

I signed up for my life coaching training over 10 years ago...The sessions were live - in person and the trainers amazing...and then life happened... When I thought about restarting my coaching journe... See more

Company replied

Rated 5 out of 5 stars

This 6 hours (3 x 2hr sessions) training really uncovers what drives us and our decisions, actions and behaviour. This gives a deep understanding of not just what motives ourselves, but also how to wo... See more

Company replied


Company details

  1. #36 of 127 best companies in Educational institution
  2. #29 of 97 best companies in Career and Education Provider
  3. #6 of 10 best companies in Life Coach

Written by the company

Established in 1999, The Coaching Academy is now the largest life coach training organisation of its kind in the world. We’re incredibly proud of the reputation we’ve developed since opening our doors. We started when coaching was a relatively new phenomenon and there weren’t any other UK based training organisations for coaches. Now we find ourselves at the forefront of coach training and chosen by more people who want to professionally train in the practical skills of coaching than any other organisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,725)

277 reviews in the last 12 months

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Rated 5 out of 5 stars

I enjoyed this module so much

I enjoyed this module so much, learning all about becoming a professional coach soon.

26 May 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share your feedback. We are pleased to read that you enjoyed the module and found it valuable in supporting your journey towards becoming a professional coach. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Sarah and Gordon’s absolute commitment…

Sarah and Gordon’s absolute commitment to the trainee practitioner’s success was top notch. By taking us through a Milton Model’s exercise to calm nerves, reframe perspectives and draw resources from the unconscious mind was a game changer. Additionally, the structure of the assessment allowed practitioners buiid confidence with each assessment stage such that taking on the more complex techniques at the latter stages felt natural. They're are an ALL STAR TEAM. 💯💯💯

1 June 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to share such wonderful feedback. We are delighted to read that Sarah and Gordon’s expertise and support made such a positive impact on your learning experience. We are also pleased that the structure of the assessment supported your development and allowed you to build confidence progressively as you advanced through the different stages. Thank you for your kind words - we’ll be sure to pass them on to Sarah and Gordon! Best wishes, TCA Team

Rated 5 out of 5 stars

A really great course with wonderful…

A really great course with wonderful trainers. This course is great for anyone seriously interested in coaching.

26 May 2026
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Reply from The Coaching Academy

Dear Mahmoda, thank you for your kind words and feedback. We are delighted to read that you enjoyed the course and truly appreciate your recommendation! Best wishes, TCA Team

Rated 5 out of 5 stars

A delightful experience!

It was a great session,filled with creativity and practical tools and techniques that I can implement with the young people.

22 May 2026
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Reply from The Coaching Academy

Hello, thank you for your review and feedback. We are happy to read that you found the session creative, practical, and full of useful tools and techniques to support your work with young people. It’s wonderful to know the learning feels immediately applicable to your practice. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

The Diploma in Life Coaching is a very…

The Diploma in Life Coaching is a very thorough course with high quality teaching and learning. I learned so much about Coaching and feel well equipped to take my practice forward. The support team were also brilliant, answering questions and providing support when required. I would highly recommend to anybody thinking about Coach training.

26 May 2026
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Reply from The Coaching Academy

Dear Kelly, thank you for taking the time to write a review and share feedback. We are really pleased to read that you found the Diploma in Life Coaching thorough, supportive, and of a high standard. It’s wonderful to know that the teaching, learning, and support from the team helped you feel well equipped to move forward confidently in your coaching practice. We truly appreciate your recommendation and wish you every success on your continued coaching journey! Best wishes, TCA Team

Rated 5 out of 5 stars

Module-Practicalities of Getting Going as a Coach

This session on Practicalities of Getting Going as a Coach was incredible. There was so much valuable content and I left the session with great clarity on how to move forward in my coaching practice. The delivery was uplifting and engaging with plenty of opportunities to work in breakout rooms to add practice opportunities to embed learning. Excellent!

26 May 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and share your feedback. We are pleased to read that you found the training so valuable and that it gave you greater clarity and confidence in moving forward with your coaching practice. We truly appreciate your kind words and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Engaging & encouraging course

Honesty, simplicity and multiple examples from the business practice of the lecturer Pam Lidford made it one of the most inspiring and impactful courses (Practicalities of Getting Going) I’ve attended so far!

26 May 2026
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Reply from The Coaching Academy

Dear Nerin, thank you for taking the time to share such wonderful feedback. We are delighted to read that you found the training so inspiring and impactful. It’s fantastic to know that Pam’s delivery brought the learning to life in such a meaningful way. We appreciate your kind words and look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Challenging but very useful session

Great day giving me all the information I need to get started on my coaching journey. Challenging but very enjoyable and the accompanying resources are excellent!

23 May 2026
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Reply from The Coaching Academy

Dear Rachael, thank you for sharing your feedback. We are happy to read that the training gave you the information and confidence to begin your coaching journey. It’s wonderful to know you found the experience both enjoyable and appropriately challenging, and that the supporting resources added value to your learning. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Pam Lidford is an amazing coach and…

Pam Lidford is an amazing coach and trainer, so inspirational and so interesting. Pam has a lovely way about her, she is very personable, kind, caring and knowledgeable. She captures my attention throughout the entire session effortlessly and I always learn so much from Pam. The training session was very informative and I look forward to the next training session with her. Thank you Pam.

26 May 2026
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Reply from The Coaching Academy

Dear Michelle, thank you for taking the time to share such lovely feedback. We are delighted to read that you found Pam’s training so inspiring, engaging, and informative. It’s wonderful to know that her approach, combined with her knowledge and expertise, made such a positive impact on your learning experience. We look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Really enjoyable training with Rachael

I really enjoyed this training led by Rachael. She was a great trainer, warm, funny and inclusive. Some good tips and thoughtful scenarios which Rachael guided us through after we’d had the chance to discuss with others. The size of the group worked really well and enabled us to learn from each other. Thank you Rachael - lots to think about moving forward.

22 May 2026
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Reply from The Coaching Academy

Dear Kirstin, thank you for taking the time to share your feedback. We are delighted to read that you enjoyed the training with Rachael! It’s wonderful to know that the discussions, scenarios, and group interaction created such a positive learning experience. We are pleased you came away with plenty to reflect on, and we look forward to welcoming you again soon. Best wishes, TCA Team

Rated 5 out of 5 stars

A module packed with practical tools

This module was so rich with tools and practical tips to help you design a coaching approach that connect to younger clients. Chris energy, enthusiasm and passion for this topic is phenomenal and so contagious. He made me rethink my approach and gave me hope that I CAN carve my path in this sector.

22 May 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to share your feedback. We are delighted to read that you found the module rich in practical tools and insights for working with younger clients. It’s wonderful to know that Chris’s energy, enthusiasm, and passion made such a positive impact and inspired you to rethink your approach with confidence. We’re so pleased the session has given you encouragement and clarity as you carve your path in this sector, and we look forward to welcoming you again soon! Best wishes, TCA Team

Rated 5 out of 5 stars

Great experience

Great all round experience with user friendly structure to support all types of learners. The format is great to work around a busy life and offers flexibility that I personally required around my current job. Each tutor brings a different dynamic and level of experience which offers a great insight into the coaching world.
I would highly recommend this course not only do you gain the skills to become a coach you also go through a personal development journey.

11 May 2026
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Reply from The Coaching Academy

Dear Claire, thank you for taking the time to share such thoughtful feedback. We are happy to read that you’ve had a great all-round experience and that the flexible structure has supported your learning alongside a busy professional and personal life. It’s wonderful to know that the variety of tutor styles and experience has provided valuable insight into the coaching world.
We truly appreciate your recommendation and are especially pleased that the course has supported not only your coaching skills, but also your personal development journey! Best wishes, TCA Team

Rated 5 out of 5 stars

Excellent platform well set out and…

Excellent platform well set out and easy to navigate. Many helpful resources and tools to help you get the best out of your studies.

8 May 2026
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Reply from The Coaching Academy

Dear Alison, thank you for your review and feedback. We are delighted to read that you found the platform easy to navigate and that the resources and tools have been helpful in supporting your studies. We look forward to continuing to support you on your learning journey! Best wishes, TCA Team

Rated 5 out of 5 stars

I was just trying for a 5 because…

I was just trying for a 5 because everything is going well and the machine just recorded 1. I hope the technology doesn't mess things up.

8 May 2026
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Reply from The Coaching Academy

Dear Ross, thank you for your review. Best wishes, TCA Team

Rated 2 out of 5 stars

I feel let down after my first live module

I had been impressed with The Coaching Academy but two things let them down today.

1. Two factor authentication sends the authentication requests to email but takes several minutes to come through. This is not convenient.

2. There were aspects of the delivery of the first module I attended "live" that really should be improved. For example unclear which "handout" you are referring to at times. Descrepencies around things like page numbers... just poor. There is a more servous concern I have raised formally now as the tutor left the call before this could be raised in the moment.

Could do much better. So much potential

8 May 2026
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Reply from The Coaching Academy

Dear Linda,

Thank you for taking the time to share your feedback following your first live module. We’re sorry to hear that aspects of your experience did not fully meet your expectations, particularly as this was your initial live session with us.

We were naturally disappointed to see these concerns raised publicly before we had the opportunity to fully discuss and address them with you directly. Supporting our students is extremely important to us, and our teams are always available to listen, review concerns thoroughly, and work collaboratively towards a positive resolution.

We appreciate you highlighting both the technical issue regarding two-factor authentication and your comments around the clarity of materials during the session. We understand how important it is that systems run smoothly and that learning resources are clear and accessible, and your feedback has been shared with the relevant teams for review.

We are also sorry to hear that you felt unable to raise your concern during the session itself. Please be assured that we take all student feedback seriously and are reviewing your comments internally with the training team to ensure appropriate support and communication are consistently in place during live delivery.

As discussed, we have arranged a call with you next week so that we can explore your experience further and ensure your concerns are fully heard and addressed. We appreciate the opportunity to continue this conversation directly with you.

Kind regards,
TCA Team

Rated 5 out of 5 stars

DISC Accreditation course

The DISC Accreditation course was an excellent blend of knowledge sharing and practical application. Highly recommended.

5 May 2026
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Reply from The Coaching Academy

Hello, thank you for taking the time to write a review and offer feedback. We are delighted to read that you enjoyed the DISC Accreditation training and appreciate your recommendation! Best wishes, TCA Team

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