Eurogroup International Movers Reviews 

231
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Shelley was fantastic. Really went above and beyond to try and help me and my family with our short notice emergency move, could not have asked for better and more responsive support

Rated 5 out of 5 stars

We used Eurogroup for our move from Saudi Arabia to the UK. The entire experience was great. They kept me updated on the progress from Saudi Arabia to the UK including dates and timings. A special men... See more

Company replied

Rated 4 out of 5 stars

We did two moves with Eurogroup: the UK end of a move from the US, and a subsequent move within the UK. The crews on the day were great: hard-working, cheerful and helpful. Everything arrived intact... See more

Company replied

Rated 5 out of 5 stars

We were recommended to contact Eurogroup by our friends who have moved with them a few times. They called me straight away after I emailed to request a quote. Jordan met us for the survey the next day... See more

Company replied

Company details

  1. Removals company
  2. Storage facility

Written by the company

Domestic and International relocation has been our area of expertise since opening over 25 years ago. The EUROGROUP and all the people who make us what we are, are dedicated to delivering a high quality service in the home moving industry with the knowledge and experience of our move managers forming the foundation of every move project we undertake. Whether our customers are moving home within the UK, throughout Europe or around the world, we listen to what they want, guide them on what they may need and work in partnership with them to provide the best solutions whether their move is straight forward or very complex. With offices in the UK, France, USA and a trusted partner network around the world, we are yet to come across a move we are unable to accommodate carrying out in excess of 8,000 moves per year. Whilst no two moves are the same, our move mangers continually demonstrate a genuine care and attention to our customers’ needs. This has created a strong level of trust among our customers, strengthened our reputation in the moving industry and has made us stand out among our competitors.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

231 reviews

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4.3

All reviews

(231)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Moved from New Zealand to London

We moved from New Zealand and required storage initially. We have just moved to our new flat.
Throughout the process the communication has been excellent and the team are always helpful.
When our furniture arrived yesterday the guys were lovely. Put everything where we needed it to be. Helped with the unpacking that we needed and even put our bed together.
Amazing service. Hopefully won't need to use again but would recommend to anyone wishing to move countries.

15 January 2026
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your fantastic feedback. We really appreciate you taking the time to share your experience.

We’re delighted to hear that the communication and support throughout your move from New Zealand to London helped make the experience a positive one.

It’s wonderful to hear that the delivery crew looked after you so well on arrival, from placing items where needed to assisting with unpacking and assembling your bed. We’ll be sure to pass your kind comments on to the team.

Thank you again for choosing Eurogroup International Movers Ltd. Whilst we hope you enjoy being settled in your new home for many years to come, we truly appreciate your recommendation.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Best shipping company I have ever used by far

Eurogroup cleared 2 imported vehicles for me. They were fast and efficient and entirely reliable throughout. Their communication was great (notably Chelsea), including sending photos and regular updates. Best shipping/clearing company I have used by far.

15 January 2026
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your fantastic feedback. We really appreciate you taking the time to share your experience.

We’re delighted to hear that your vehicle imports were handled efficiently and that the communication and updates throughout the customs clearance process gave you confidence at every stage.

We’ll be sure to pass your kind comments on to Chelsea, who will be especially pleased to hear that her communication and updates made such a positive impression.

Thank you again for choosing Eurogroup International Movers Ltd..

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

AWESOME

Very communicative, professional and pleasant to work with. Highly recommend.

15 December 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your wonderful feedback and recommendation.

We’re delighted to hear that you found the team communicative, professional, and pleasant to work with throughout the process. Providing clear communication and a reliable service is something we pride ourselves on, so it’s great to know this reflected in your experience.

Thank you again for choosing Eurogroup, we truly appreciate your support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Delivery on Time

Delivery on Time, polite, professional

9 October 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your feedback.

We’re delighted to hear that your delivery arrived on time and that you found the team polite and professional throughout the process.

Thank you again for choosing Eurogroup, we really appreciate your support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Plain Sailing

We were kept informed at all stages about the progress of our shipment. The goods arrived having been well packaged and without damage.

13 October 2025
Unprompted review
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Reply from Eurogroup International Movers

Thank you for your kind feedback.

We’re very pleased to hear that you felt well informed throughout the shipment process and that your goods arrived safely and without damage. Clear communication and careful handling are both extremely important to us, so it’s great to know this reflected in your experience.

Thank you again for choosing Eurogroup, we truly appreciate you taking the time to share your experience.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

A truly OUTSTANDING service throughout…

A truly OUTSTANDING service throughout including both packing and unpacking. I have moved all over the World over 38 years service but this was the best move out of all of them. The Team were motivated, helpful beyond belief and ‘can do’ about everything. THANK YOU to all the Team especially Frankie who literally emailed me every week for 4 months.

29 September 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your incredible feedback. We’re truly honoured by your comments, especially given your extensive international moving experience over many years.

To hear that this was the best move you’ve experienced is fantastic recognition for the entire team. We’re delighted that both the packing and unpacking services met your expectations and that the crew’s positive attitude and willingness to help made such a strong impression.

We’ll be sure to pass your special thanks on to Frankie, who will be thrilled to hear that their regular communication and support throughout the process were so appreciated.

Your kind words mean a great deal to all of us.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Excellent service

Excellent service. Punctual and thorough. Would highly recommend

7 July 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your kind feedback and recommendation.

We’re delighted to hear that you found the service punctual and thorough. Providing a reliable and professional experience is something we pride ourselves on.

Thank you again for choosing Eurogroup and your support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

This Company is superb

Amazing company, completed all moves to and from Italy in a professional manner. Packing service is 1st class and delivery perfect to final destination.

Through out the company was professional and made us feel valued. Thank you so much

15 June 2025
Unprompted review
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Reply from Eurogroup International Movers

Thank you for your fantastic feedback.

We’re delighted to hear that your moves to and from Italy were handled professionally from start to finish and that both the packing and delivery services met your expectations.

It’s especially rewarding to hear that you felt valued throughout the process, as providing both excellent service and a positive customer experience is extremely important to us.

We truly appreciate your kind words and support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Incredible service- blown away!

Eurogroup delivered our belongings from Canada this week and I wish I could give them 10 stars!
We had a pretty poor experience with the separate company in Canada but it couldn't have been better from Eurogroup. They were flexible in terms of delivery dates to suit my work schedule, they were prompt, friendly and exceeded all my expectations. Communication was also great from Karolina.
When the guys turned up (early!) on Monday, I had expected them to carry items to the correct room and then simply leave us to it (this is what we had experienced previously when we relocated). What they actually did was place items exactly where I want them in the room, take all the packaging materials back with them, assemble my furniture and carry out small repairs as they went (not from damage caused during shipping, just because!). The cherry on the cake was that the guys offered to take half the stuff to the second address, saving us the expense and hassle of booking a separate van job.
The help they gave made a very big, stressful job so much easier. Genuinely nothing was too much hassle for the guys, we were absolutely blown away by them. Do not hesitate in using this company, they were exceptional, probably the best customer service I have ever experienced!

19 May 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for such an incredible review. We’re absolutely delighted to hear about your experience and truly appreciate you taking the time to share such detailed feedback.

International relocations can already be stressful, so it’s wonderful to know that the team helped make the process easier for you and exceeded your expectations throughout the delivery and unpacking process.

We’re especially pleased to hear that the flexibility around delivery dates, communication, and attention to detail from the crew made such a positive impact. We’ll be sure to pass your kind comments on to Karolina and the delivery team, who will be thrilled to hear how much their efforts were appreciated.

It’s fantastic to know that the additional support provided on the day — from furniture assembly and placement to removing packaging materials and assisting with the second address — helped ease the pressure of settling in after your move from Canada.

Your comments mean a great deal to the entire team, and we truly appreciate your recommendation.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Local contracted unpacking team (Lloyd…

Local contracted unpacking team (Lloyd and Pawlett) was great! On time and helped track down and lead in the lost artic lorry driver. Everything handled with care and no damage!

28 April 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your kind feedback.

We’re delighted to hear that the unpacking team provided such a positive experience and that everything was handled with care and arrived without damage. It’s also great to know the team went the extra mile in helping coordinate the delivery and assist the driver in reaching the property.

Thank you again, we appreciate your support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Very good and timely delivery of goods…

Very good and timely delivery of goods from Middle East. I was helped at the Manchester end at the storage facility with the boxes as I've had recent back surgery. Everything seems to be intact as far as I can see.

16 April 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your kind feedback.

We’re pleased to hear that your shipment from the Middle East was delivered in a timely manner and that the team were able to assist you during delivery, particularly following your recent surgery.

It’s also great to hear that your goods arrived safely and intact.

Thank you again for choosing Eurogroup. We wish you all the best with your recovery and settling back in.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

South Africa move to UK - great moving Company!

I had my household items shipped from South Africa with Execu-Move to London and the service I received from Eurogroup here in the UK was outstanding. Chelsea was great, professional, and always kept me informed on the status of the shipment. The two men delivering the boxes were super friendly despite having to carry the boxes up two flights of stairs. I would recommend Eurogroup to others making the move to the UK. Thank you again!

27 December 2024
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your wonderful feedback and recommendation.

We’re delighted to hear that your move from South Africa to London was such a positive experience and that the support provided by the team in the UK met your expectations.

We’ll be sure to pass your kind comments on to Chelsea, who will be pleased to hear that her communication and updates throughout the shipment process were appreciated.

It’s also great to know that the delivery crew made a positive impression, especially with the challenge of carrying everything up two flights of stairs!

Thank you again, we truly appreciate your support and wish you all the best settling into your new home in the UK.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Eurogroup handled the UK end of our…

Eurogroup handled the UK end of our shipment from NZ to the UK. Karolina's communication was faultless - she responded immediately to any queries we had and kept us fully informed about the progress of our items. Their delivery guys in London were friendly, efficient and helpful. Would highly recommend Eurogroup to anyone making an international move and we will no doubt be using them again in the future.

8 January 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your fantastic feedback and recommendation.

We’re delighted to hear that your move from New Zealand to the UK was such a positive experience and that the communication throughout the process helped give you confidence and peace of mind.

We’ll be sure to pass your kind comments on to Karolina, who will be thrilled to hear that her communication and support made such a positive impression.

It’s also great to know that the delivery team in London were friendly, efficient, and helpful on the day of delivery.

Thank you, we truly appreciate your support and would be delighted to assist you again in the future.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Phenomenal and specialised service!

Excellent Service from an extremely competent crew who were very friendly and helpful. The truck rig was also unique with a specialised ramp and hoist platform system, well worth the value of the service. I highly recommend the team from Eurogroup!

10 January 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your fantastic feedback and recommendation.

We’re delighted to hear that you were pleased with both the service provided and the professionalism of the crew. It’s great to know that the team’s friendly and helpful approach made a positive impression throughout the move.

We’re also pleased that the specialised vehicle and lifting equipment helped demonstrate the level of care and planning that goes into handling shipments safely and efficiently.

Thank you again for choosing Eurogroup. We truly appreciate your kind words and support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

The items that we had tranferred were…

The items that we had tranferred were well packed and documented. Transfer from SA to the UK was done seemlessly, with limited intervention and assist as a client. Time schedules and dates were constantly updated and the promised delivery date and time was kept to. Overall a very professional experience and well conducted from Eurogroup / MagnaThomson International Movers.

8 January 2025
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your wonderful feedback.

We’re delighted to hear that your move from South Africa to the UK was handled smoothly and professionally from start to finish. It’s great to know that the packing, documentation, communication, and delivery scheduling all met your expectations and helped make the process as seamless as possible.

Providing clear updates and delivering on agreed timelines is extremely important to us, so we’re pleased this reflected in your experience.

Thank you again, we truly appreciate your kind words and support.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Moving can often be stressful

Moving can often be stressful, but moving from one country to another is extremely stressful!
I used Eurogroup International Movers who were brilliant.
I dealt with Karolina Szarlan, who kept me up to date every step of the way from what container my boxes were on (basically my life was in the boxes), where the container was, when it docked etc.
The boxes were delivered entact, on the day they were booked for delivery and on time.
I cannot recommend Eurogroup International Movers enough and a huge thanks to Karolina Szarlan for all her help.

9 December 2024
Unprompted review
Eurogroup International Movers logo

Reply from Eurogroup International Movers

Thank you for your fantastic feedback and recommendation.

We completely understand that international moves can be incredibly stressful, so we’re delighted to hear that the team helped make the process smoother and gave you confidence throughout your relocation.

We’ll be sure to pass your kind comments on to Karolina, who will be thrilled to hear that her communication and regular updates throughout the shipment journey were so appreciated.

It’s also wonderful to know that your belongings arrived safely, on time, and exactly as scheduled.

Thank you again for choosing Eurogroup International Movers Ltd. Your kind words mean a great deal to the entire team.

Calvin
Eurogroup International Movers Ltd.

Rated 5 out of 5 stars

Excellent service

On the day, the two movers were on time and extremely careful with all the items, moving them into place and also moving existing furniture into their new locations in the house to make space. We also received regular updates on the status of our shipment so that we could make plans

24 October 2024
Unprompted review
Rated 5 out of 5 stars

US to UK seamlessly!

My move from the US to the UK was seemless. Chelsea at Eurogroup was amazing the whole step of the way. We had a very difficult Juliet balcony and they came to assess and brought the right lift on move day. Everything was great. Everyone was super accommodating and nice. For such a stressful situation to move across country. Chelsea made it easier with constant communication and updates.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

US to UK: terrific experience with Eurogroup International Movers

The shipment, from New York to St. Leonards-on-Sea in the south east of England, arrived a lot sooner than we expected and everything was fine, present and correct. The Move Consultant from Eurogroup, Karolina Szarlan, kept us updated at each leg of our belongings' journey and the delivery guys were awesome; very kind and helpful. Everyone and everything was really great on both sides of the Atlantic so thank you NY International Shipping and Eurogroup International Movers for your efficient service.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Service

The service was excellent from start to completion the packing and numbering and listing of items was simple and straight forward and easy to follow this was at source , also at destination the team were efficient and unpacked all items requested in individual rooms and again polite and took all the empty cartons and packing material away with them the service was excellent and I would highly recommend GAC packers and Eurogroup International Movers first class service . Thank you
P.S. Karolina Szarlan was excellent in her followup and paperwork emails etc could not fault her performance again kept me informed at all times excellent service.

6 October 2024
Unprompted review

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