The Foldie  Reviews 1,910

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and value of the products, highlighting their practicality and thoughtful design, including useful compartments and safety features. Many consumers appreciate the outstanding customer service, noting prompt and helpful responses. People are also very satisfied with the products' ability to hold a significant amount of items while remaining lightweight and comfortable. However, some customers experienced issues with delivery times, finding them longer than expected, and a few mentioned receiving faulty products with broken zippers or unstitched straps. Some reviewers also expressed dissatisfaction with the lack of internal organization in certain bags and occasional difficulties with order tracking or confirmation.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, durability, and... See more

Quality

Customers had positive experiences with quality, praising products as well-made, durable, and designed with... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy ordering process, fast... See more

Delivery service

Consumers find delivery service to be ambiguous. Many report quick delivery, with some receiving orders... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the service... See more

Based on these reviews

Rated 5 out of 5 stars

I wasn't sure about ordering from Foldie as I'd only seen them on Facebook but I risked it. Delivery took a little longer than normal but my bags arrived about half an hour before I left for my holida... See more

Rated 5 out of 5 stars

I purchased 2 of the FOLDIE BAGS under there "buy one get one free" offer after seeing it online. I am about to embark on one of many cruises ,and it will be just perfect as a crossbody bag. It holds... See more

Rated 5 out of 5 stars

Had a good experience ordering the Foldie, especially as it was on offer BOGO Free. They arrived safely. Have used one of them already. Its so expansive. The "wet" pocket is so useful. Having... See more

Rated 5 out of 5 stars

I ordered the B1G1 travel Foldie and the B1G1 Crossbody Foldie. The ordering process was easy and delivery quick. I have been able to pack a week's worth clothing in the travel bag. I feel like it wil... See more


Company details

  1. Bags and luggage shop

Written by the company

The Foldie is a foldable travel bag that comes as a tiny square pouch. It expands into a large travel tote that has plenty of room for any kind of trip. The Foldie is perfect for traveling by airplane, on long road trips, visiting family on weekends, cruise vacations, working out at the gym, and so much more. One bag to fit all your needs! All orders get shipped from our five U.S.-based warehouses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Very disgruntled

I ordered the buy one get one free travelling Foldie. Very expensive price for just one, but for two it’s okay. The first colour is lovely but I really don’t like the second colour I chose and it looks very different from the photo. Customer service promptly replied to my request to exchange, however offered to sell me another at a cheaper price! I don’t want the colour I don’t like, I’ll never use it.They haven’t yet replied to my repeated message. I don’t like the colour, it’s horrible and should be able to exchange it. Another problem with an internet purchase .

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Love the light, versatile products

I have been using Foldie products since I discovered them a few years back and they are so light and versatile for traveling or for every day. I love their little cross body back and can't wait to try my Foldie backpack next vacation.
Try them and I bet you won't be disappointed!

26 March 2025
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Donna,

Thank you so much for the 5-star review! It is wonderful to hear that you have been a loyal part of the Foldie family for a few years now.

We are so glad our products are making your travels and daily routines a bit lighter. We hope you have an amazing time on your next vacation with your new backpack!

Safe travels and thank you for your support.

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

I got this crossbody bag for my holiday…

I got this crossbody bag for my holiday , I didn't believe it'd be as good as advertised...it was way better.
Hard to unclipped strap as needs 3 fifferent parts pressing, which is fantastic .
The strap can't be cut and the little clip to stop bag being opened is brilliant. Plus waterproof and rfid safe...I have 3 now, for different outfits..
Have recommended to all my friends 🧡

3 March 2026
Unprompted review
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Reply from The Foldie

Hi Wend,

Thank you so much for the 5-star review! We are delighted to hear that our crossbody bag exceeded your expectations and is giving you that extra peace of mind for your holidays.

It is great to know you appreciate the security features like the anti-cut strap and the three-point buckle. Having three for different outfits is a fantastic idea!

Thank you for recommending us to your friends. We hope you have many more safe and stylish travels with your Foldies!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Great travel bag

Went on a trip this week, My Foldie travel bag was plenty roomy for my clothes , IPad. Cables, snacks and meds. Going thru airport baggage check it went right thru. On the plane it fit right under the seat and I still had plenty of leg space I also had my Foldie cross bag that had my iPhone, wallet, keys etc plenty of room and it fit right onto of the travel bag on the plane. Love my Foldie .

23 March 2026
Unprompted review
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Reply from The Foldie

Hi Boni,

Thank you so much for the 5-star review! It is wonderful to hear how well your Foldie travel bag and crossbody bag worked together for your trip.

We are glad to know you had plenty of room for all your essentials and that they fit so perfectly under the plane seat. It sounds like you have the perfect travel setup!

Thank you for your support and happy travels!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Product Review – The Foldie Carry-On Bag

I’ve recently purchased two Foldie carry-on bags for an upcoming international trip, and I’m genuinely impressed.

The product is exactly as described on the website, which is always reassuring when buying online. The material feels durable yet lightweight, and the structure of the bag looks ideal for carry-on use—particularly when you want something flexible but still well organised.

What stood out to me most is how practical it is for travel. It appears spacious without being bulky, and the foldable design is a real advantage for packing and storage. It’s easy to see how this will be useful both in transit and at my destination.

Overall, a very positive first impression. It looks like it will be a reliable and versatile addition to my travel setup, and I’m looking forward to putting it to use on my upcoming flights.

25 March 2026
Unprompted review
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Reply from The Foldie

Hi Leonie,

Thank you so much for the wonderful 5-star review! We are glad to hear that your first impression of The Foldie has been so positive.

It is great to know that the durability and lightweight design met your expectations for your upcoming international trip. We designed the foldable feature specifically to make packing and storage easier, so it is fantastic to hear that it will be a useful addition to your travel setup.

We hope you have a safe and wonderful flight, and we look forward to hearing how they perform for you on the road!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

This is literally the perfect bag for…any type of travel/beach day anywhere

This is literally the perfect bag for me, it’s the right size, durable, holds more than I thought it would. Sometime I put it in my checked bag for things I buy while away
Or perfect for just a getaway, fits under seat or overhead on plane. Did buy 1 get 1 and kept both. Highly recommend

22 March 2026
Unprompted review
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Reply from The Foldie

Hi Linda,

Thank you so much for the 5-star review! It is wonderful to hear that your Foldie has become the perfect companion for your travels and beach days.

We are glad to know you are finding it so durable and spacious—using it as an extra bag for souvenirs is a brilliant travel tip! It is great that you took advantage of the deal and kept both for your getaways.

Thank you for the high recommendation and happy travels!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Versatile!

This bag is great for shorter and longer trips. I can get what I need in there for the short ones and it becomes my office with sufficient room to put a bag within a bag for my longer ones. No issues with the seams so far and becomes small when needed. No fraying on the straps noted and I've had it a couple of years now.

20 February 2026
Unprompted review
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Reply from The Foldie

Hi Andrea,

Thank you so much for the 5-star review! It is wonderful to hear that your Foldie has been such a versatile companion for both your short and long trips over the past couple of years.

We are glad to know it is holding up so well and serving as a great "mobile office" for you. It is fantastic that you are still finding the seams and straps in great condition after plenty of use!

Thank you for your long-term support and happy travels.

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

My foldie is great

My foldie is great! It has plenty of zipped pockets for my many objects, and is very comfortable to use. It is strong, well designed and has plenty of room for my things but doesn’t feel heavy at all. Lovely colours as well. I’m very pleased with it.

19 March 2026
Unprompted review
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Reply from The Foldie

Hi Angela,

Thank you so much for the 5-star review! We are delighted to hear that you are finding your Foldie so comfortable and practical for organizing all your things.

It is great to know that the design and colors met your expectations and that it feels lightweight even when you have it filled up. We are so pleased that you are happy with your purchase!

Thank you for your support and happy travels.

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Good quality items,speedy delivery

6 March 2026
Unprompted review
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Reply from The Foldie

Hi Mr. and Mrs. Burbidge,

Thank you so much for the 5-star review! We are glad to hear that you are happy with the quality of your items and that they arrived so quickly.

We hope you enjoy using your Foldies on your next adventure!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Reggie’s Foldies

I have purchased 8 foldies for myself and for my family members!I love them and they do too!I highly recommend this product,they are durable,classy and worth it!

17 March 2026
Unprompted review
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Reply from The Foldie

Hi Regina,

Thank you so much for the 5-star review! Wow, purchasing 8 Foldies is incredible—we are so honored that you chose them for your entire family.

It is wonderful to hear that everyone loves them and that you find them durable and classy. Thank you for such a high recommendation and for being such a loyal part of the Foldie family!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

It's a good

It's a good, safe and well organised bag.
The security it provides is excellent and gives you a huge peace of mind.

17 March 2026
Unprompted review
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Reply from The Foldie

Hi Deborah,

Thank you so much for the 5-star review! We are delighted to hear that you are enjoying your Foldie and that its organizational features are working well for you.

It is especially great to know that the security features are providing you with that extra peace of mind during your travels. That is exactly what we aim for!

Thank you for your support and happy travels.

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Easy process

Easy process, quick delivery

1 March 2026
Unprompted review
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Reply from The Foldie

Hi Helen,

Thank you so much for the 5-star review! We are glad to hear that you had a smooth experience and that your delivery arrived quickly.

We hope you enjoy using your Foldie on your next adventure!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Good service and amazing product.

The order was completed and dispatched very efficiently. The product was received as expected and was exactly as described.

6 March 2026
Unprompted review
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Reply from The Foldie

Hi Mrs. Wood,

Thank you so much for the 5-star review! We are glad to hear that your order was handled efficiently and that the product was exactly as you expected.

It is great to know everything reached you smoothly. We hope you enjoy using your Foldie on your next journey!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

I love my Foldie great range of colours…

I love my Foldie great range of colours very lightweight and lots of compartments, it’s ideal for airplane journeys or any other type of travel.

16 March 2026
Unprompted review
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Reply from The Foldie

Hi Maryrose,

Thank you so much for the 5-star review! We are glad you love the range of colors and that the lightweight design works so well for your travels.

It is great to hear that the compartments are proving useful for your airplane journeys. We hope your Foldie makes all your future trips even more organized and enjoyable!

Best regards,

Hamza The Foldie Team

Rated 5 out of 5 stars

These foldie bags are amazing

These foldie bags are amazing. Easy to adjust and very comfortable to wear. Vibrant colours too. Good capacity. Highly recommend them .

12 March 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi JS,

Thank you so much for the 5-star review! We are glad to hear that you find your Foldie bags so comfortable and easy to adjust.

It is great to know that you are enjoying the vibrant colors and the capacity of the bags. Thank you for the high recommendation and for choosing The Foldie!

Best regards,

Hamza The Foldie Team

Rated 5 out of 5 stars

I love that my foldie slips right over…

I love that my foldie slips right over my suitcase handle, leaving my other hand free unlike a small wheelie carry on. I can use my free hand for many things such as using an umbrella, accessing money and cards.Many other things too. The quality is excellent. I’ve used it on 4-5 overseas trips now and there is no visible wear or tear or faults occurring. I love how I can expand the bottom zipper to fit more things along the way or if I’m in a hurry and squeezing things in takes time, I just undo the bottom and presto it’s so easy to close. At times I’ve strained the zippers but they stand up! There are so many copies out there, but I’m sure they break in no time at all. Foldie is not cheap , but that’s because of the quality materials and zips but for me it’s worth every cent! I’ve bought a few as presents and everyone just loves the Foldie! Including me💕

14 March 2026
Unprompted review
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Reply from The Foldie

Hi Colette,

Thank you so much for the 5-star review! It is wonderful to hear that your Foldie has stood the test of 4-5 overseas trips and is still going strong—that really speaks to the quality we aim for.

We are glad to know that the suitcase sleeve and the expandable bottom zipper are making your travels so much easier and more convenient. It is also great to hear that the zippers are holding up so well for you!

Thank you for choosing the original Foldie and for sharing the love by gifting them to others. We truly appreciate your support!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Very good product

Very good product, good quality and very good price!!

15 March 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Stephen,

Thank you so much for the 5-star review! We are glad to hear that you are happy with the quality and value of your Foldie.

We hope it serves you well on all your future travels!

Best regards,
Hamza The Foldie Team

Rated 5 out of 5 stars

Quality of goods is really good

Quality of goods is really good. Posted and arrived within 11 days of ordering really pleased with bags ideal for holidays

14 March 2026
Unprompted review
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Reply from The Foldie

Hi Mrs. Green,

Thank you so much for the 5-star review! We are glad to hear that you are pleased with the quality of your bags and that they arrived in good time.

It is wonderful to know they will be joining you on your holidays. We hope they make your travels even more enjoyable!

Best regards,
Hamza the Foldie Team

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