The Laser Boutique Reviews 

3,969
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 500 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the products, noting that the detailed personalized engraving and sturdy materials consistently exceed expectations. People also highlight the remarkably fast delivery times, highly helpful customer support, and the overall smooth, completely hassle-free online ordering process. However, some people mentioned frustrating issues with delivery delays, such as parcels being mislabelled and accidentally sent to the wrong address. A few consumers noted that orders occasionally faced significant shipping setbacks, leaving buyers waiting several weeks and ultimately unable to use their items for timely celebrations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as beautifully made, sturdy,... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and appreciation for the... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Order

Clients share positive opinions on order, highlighting an easy process and extremely fast delivery times.... See more

Service

Consumers find service to be exceptionally positive, praising the prompt delivery and high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the product on the weekend. First working day it was completed and shipped and came faster than projected times. Wonderful gift, high quality, just what we were looking for and all the bene... See more

Company replied

Rated 5 out of 5 stars

So pleased with the gardeners bag I purchased for my sister. Very good quality and excellent durable material. Company very proactive with enquiries, and dealt with my issue with delivery, which was... See more

Company replied

Rated 5 out of 5 stars

Really happy with the products i ordered they are exactly like the photo online. The process was super easy and delivery was really fast! Only took around 2 days which is amazing! However one thing to... See more

Company replied

Rated 5 out of 5 stars

I bought 2 sets of engraved champagne flutes, one set for my daughter and son-in-law, and another set for my son and daughter-in-law. They were engraved beautifully with their married names. They ar... See more

Company replied


Company details

  1. Gift shop
  2. Boutique
  3. Christmas Shop
  4. Craft shop
  5. Laser Cutting Service Provider
  6. Novelty shop

Written by the company

What can I say... We love laser cutting ! If its a gift item you need say hi and look at our range.. Follow us ob FB https://t.co/8mrDBHz8zk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,969)

504 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic, friendly and efficient customer service when I accidentally missed something off my order - I received a phone call within minutes of sending an email and all was resolved within 15 minutes.

Order was posted promptly, well packaged, arrived quickly, great quality.

Would absolutely recommend and would buy from again.

18 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you for the review :)

Rated 5 out of 5 stars

The quality of the toy farm you can…

The quality of the toy farm you can easily shut all the farm into the box easily to pack away. I had one a few years ago and was well pleased for my great niece when she finished playing with it she handed in down to her sister. Now I have bought one for my granddaughter who I am sure will love playing with the farm too.Denise

16 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you for the review :)

Rated 5 out of 5 stars

Great Anniversary Gift

I got a custom wooden planter for an anniversary present. It arrived quickly and looks great!

21 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Really happy with the products i…

Really happy with the products i ordered they are exactly like the photo online. The process was super easy and delivery was really fast! Only took around 2 days which is amazing! However one thing to point out, apple pay didn’t seem to be working on the website for checkout, however entering card details still worked. Hopefully this could be rectified to make checkout seamless and easy

21 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Packaged well. Lovely present.

18 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

A special ‘Thank You’ gift

I wanted a special gift for a neighbour who had volunteered to cut my enormous and completely overgrown hedge, a mammoth job and one that took over eight hours to complete. Despite never having cut a hedge before, he made a fantastic job of it. How best to thank him? ‘I wonder if anyone sells bespoke garden shears online’ I thought…..and there is! The Laser Boutique came up trumps with my thank you message inscribed across both handles of a nifty pair of shears and the recipient was absolutely chuffed to bits! An easy-to-access website, prompt despatch and great value. Thank you, Laser Boutique! 😊

2 July 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Brilliant!

Really easy website to use. Super quick delivery, and the item is lovely.

19 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Perfect Gift!!

I used the laser boutique for a personalised gift for my Nan’s birthday. Unfortunately I only come across their website a few days before so it wouldn’t be delivered in time. I emailed the email address on their website and their customer service was excellent. They were so helpful and helped arrange the gift to be delivered in time. I ordered a personalised flower planter and I was so pleased with it when it arrived. It is beautiful and exactly what I was after. I’m so grateful to the team for their assistance and perfectly made gift. Thank you so much.

19 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Lovely company - good customer service

Lovely company with a great customer service. Nothing was too much trouble for them, extremly helpful and quick turnaround from order to delivery. Many thanks.

19 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Personlised Wooden Planter

What a beautiful product Wooden planter). Well made, sturdy and a great gift. Dealt with the seller and they were very helpful and accommodating. I would definitely recommend.

11 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Great company

The customer service is spot on , the product is amazing . 100% recommend this company

24 July 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you very much for the review :)

Rated 5 out of 5 stars

Fabulous products

I’ve had several items at different times from here and they never disappoint. Always as described and shown. Fabulous products personalised that my loved ones treasure. Would highly recommend!

7 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you so much

Rated 4 out of 5 stars

Lovely tool box and engraving

Lovely tool box and engraving. Daughter loved it. Only reason for 4 stars is that it was late in arriving. You had put 48hr delivery but it took 5 days to arrive.

17 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you for the review :) Sorry if you felt this may have been late. We aim to ship all orders within 3-5 working days as they are all engraved once the order is placed

Deeply sorry if we let you down

Rated 5 out of 5 stars

Great product, good service.

Great product, good quality, quick delivery for a personalised item
Excellent customer service when enquiry made. Happy to purchase again from this vendor.

14 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you for the review. Have a great day

Rated 5 out of 5 stars

Brilliant Product

I ordered the Personalised Flower Planter Large Trug for my parent's 40th wedding anniversary. I was delighted with how quickly the order was accepted, made and sent out. The product itself is beautifully made; it's really sturdy and the engraving is spot on. I'd definitely order from this company again - they did not disappoint!

9 August 2026
Unprompted review
The Laser Boutique logo

Reply from The Laser Boutique

Thank you for the review. Have a great day

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