The Montessori Toys Reviews 

47
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were let down by their experience overall. Consumers experienced severe delivery delays, with purchased orders failing to arrive after waiting for several long weeks. People also noted that attempting to contact customer support was completely impossible because emails constantly bounced back without receiving any response. Some reviewers were not happy with receiving incorrect items or dealing with disappointing product quality upon final arrival. Buyers additionally mentioned that online tracking information stalled completely or showed unhelpful updates that provided no real shipping transparency. Customers frequently felt trapped with no functional way to secure refunds or get proper assistance from the business.

What people talk about most

Order

Consumers express deep frustration and disappointment regarding their order experiences, highlighting that... See more

Delivery service

Users describe profound frustration with the delivery service due to persistent non-delivery of items and... See more

Product

Reviewers consistently report disappointment regarding the product. Consumers highlight poor quality items,... See more

Customer communications

Customers consistently note negative experiences with contact, highlighting that communication is virtually... See more

Website

Clients share profound dissatisfaction regarding the website, frequently warning others about poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Horrendous! DO NOT ORDER! This is a scam website from China. I am really careful about where I order from, but somehow didn’t realise this as the website is very deceiving. Luckily I paid using PayPal... See more

Rated 1 out of 5 stars

Appalling. Ordered and was charged for the gravity train sets on 4th March and still nothing. Emails bounce back with same automated response that they are ‘in transit’, as of 12th March. As an ‘edu... See more

Rated 1 out of 5 stars

Same as others ... I ordered the Montessori dream cards in 3 languages and weeks after I have not received anything and when I track shipment, it's unspecified where it is. I emailed the company but n... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM SCAMMERS Do not order from this website!! I ordered 2 items from them - Card Early Education De Vice - received them after Christmas! No way to track as coming from China. There w... See more


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1.4

Bad

TrustScore 1.5 out of 5

47 reviews

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1.4

All reviews

(47)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m extremely disappointed with my…

I’m extremely disappointed with my experience with this company. I placed an order on March 3rd and only received part of it. Since then, I’ve been waiting with no resolution.

I received an email stating that the rest of my order was “on the way,” but that has not been true. I’ve attempted to contact the company multiple times via email, but the messages are undeliverable. I also submitted my contact information requesting a follow-up and never received a response.

At this point, I have serious concerns about the legitimacy of this business. Buyers, please be aware and proceed with caution.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Would give no stars if possible

Would give no stars if possible. Purchase never arrived and when I contacted customer services, the emails were flagged as ‘undeliverable’. Trying to track my order on their website throws up an ‘order number not recognised’ message, so they’ve take nearly £30 from me in return for nothing. Can no longer find on Facebook to report them, as they’ve probably changed their name. Complete scam. Just wish I’d read the reviews before ordering - good lesson learned the hard way.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Order never arrived received no…

Order never arrived received no communication from them, sent several emails, total SCAM, STAY CLEAR, I wish I had read reviews before I wasted money

UPDATE
all emails have been posted back via postmaster unavailable email address, I even sent via the customer service page on the website this also comes back in sent, PLEASE stay clear don't get SCAMMED

26 February 2026
Unprompted review
Rated 1 out of 5 stars

A no star rating more likely

A no star rating more likely. Firstly they advertise in aus $ then US $ appears on your statement
Then they say your parcel is lost in transit and will be delivered when they have more stock.
If you try to email them the email bounced back. Disgusting individuals taking hard working people’s money.
It was a gift for my grand daughter’s first birthday. So thanks for ruining her birthday for me.
Scum bags

31 January 2026
Unprompted review
Rated 1 out of 5 stars

They infact get 0 score

They infact get 0 score. I ordered my first words talking flash cards 20 days ago. They total ignored my messages on their site & email. As for tracking order from China it doesn’t move from day one. I’ve demanded refund, but I won’t hold my breath. It’s disgusting how they get away with it. I ordered from Instagram. And will never use them for ordering again as there is no help or come back.
DON’T USE THIS COMPANY. It’s a scam!!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

When I contacted them about a faulty…

When I contacted them about a faulty car in the Roadmaze, they promptly sent the wrong replacement car ( for the car flexible track). We emailed back and forth for 3 months. Now they refuse to go any further unless I ship the wrong replacement part that I received ( shipped from Jamaica NY) to CHINA at my own expense. They refuse to provide shipping label or any correct replacement . Ridiculous!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! This is frustrating, they don't even have a phone number to call and emails kept bouncing back.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam, don’t bother! Absolute nightmare!

Ordered on 15 December, got confirmation the next day. Failed to deliver by Christmas, then on 30th was emailed 3x with updated delivery times on that day. 20 min after the second delivery update to say my parcel will be delivered at 3pm they cancelled it and said there was a problem. Courier sent an email saying I should contact the seller ‘if I still needed my parcel’. Like the hell I don’t! I’ve paid for an item which was supposed to be my son’s Christmas present and you have the audacity to suggest that I should just let it go? I contacted their support email only to get 4x bounce back emails to say it was undelivered. I went on their website to complain there, no response. So by now I’m thinking this is a scam. Scum of the earth taking peoples hard earned money and seemingly getting away with it

15 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAMMERS

SCAM SCAM SCAM SCAMMERS
Do not order from this website!! I ordered 2 items from them - Card Early Education De Vice - received them after Christmas! No way to track as coming from China. There was a 2 for 1 deal which I chose (one pink, one blue) yet they sent me 3 items and charged me $98.00!!! I was too embarrassed to give these as gifts as the quality is so cheap and disgusting.
Immediately upon receiving them I sent an email to the support team that was provided on their site and it could not be delivered. I have been sending my email requesting return information every day for the past 2 weeks and they are always returned as failure to deliver.
I’m now going to talk to Visa about possibly having them get involved by investigating my concerns and have my money returned to me.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

No Christmas Presents for Child

They do not tell you the items are coming from China, unable to track with the system they use. No way to get expedited shipping. Totally missed all Christmas presents even though ordered weeks before. And the most frustrating part is they don't care, very detached robotic responses.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed transaction

I ordered a math game for my toddler grandson from Montessori Generation online. It arrived and I reviewed the contents and there were no instructions included. I reached out to the company and it took several attempts (email from their site, email from my personal email, phone calls) before I got a response. After that experience, I decided the game was not what I envisioned to inspire my grandson and I requested a return authorization. Again, it took several attempts to get anyone's attention. The website claims "easy returns", yet they don't mention the difficulty in reaching a representative. The refund also took its time to be posted to my credit card. I had to make yet another inquiry to get someone's attention to complete the refund! I am very disappointed in Montessori Generation and doubt I will order from them again. There are so many other vendors who are responsive, Montessori Generation is not worth my time and energy.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Do not order from here

They are a scam I placed an order from them they deducted the money from my bank account

But I recieved no confirmation email no order number and I have been ignored the details and links on the website do not work

Do not order from here

Do not even risk it !!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful quality toys

My grandson loves these toys! They are high quality, interesting and stimulating. The packages arrived in a timely way, and I can hardly wait for him to open more at Christmas. Highly recommended!

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Scammer... Run away from this company!

Same as others ... I ordered the Montessori dream cards in 3 languages and weeks after I have not received anything and when I track shipment, it's unspecified where it is. I emailed the company but no response. I have sent a message on Instagram, waiting for a answer!! It's definitely a scam!!! Be careful don't buy with them!! Lost money and it is quite expensive on top of that !!

25 November 2025
Unprompted review
Rated 1 out of 5 stars

It took weeks to arrive and when it did…

It took weeks to arrive and when it did - the quality is pretty poor for the price I paid. The box it came in was all battered and is very flimsy. I wanted to give one as a gift but it is not nice enough to be gifted. You can definitely get the same toys on amazon for a fraction of the price

22 October 2025
Unprompted review

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