Had a great stay over the weekend
Had a great stay over the weekend . Would be visiting again in the new year .
10 December 2022
Unprompted review
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Its bad enough this is a 600.00 dollar room! 900.00 later...
Its bad enough this is a 400.00 dollar room...plus, 80 to park your car...plus 40 for things you will not use at the hotel...plus taxes...your looking at almost 600 for the basic room! Then, when I made the reservation through the hotel I used my CC, then when I went to check in they asked for a card for incidentals...incidentals...so gave my bank card..... Just to find out they applied the entire cost of the room (600.00) directly on my bank card! If you ever make reservations ensure the card you give for anything, is explained in detail! The drinks and the bar, the great ship bar.... 120.00 for four sliders, fries, 4 drinks, this bar is very noisy and a favorite for locals who seem to get the attention of the staff faster then the folks paying 600.00 a night! What a bust! Brown Palace would have been cheaper! Breakfast, even though I bought the 2 breakfast meal when making my reservation, we only got one chip...meaning I had to pay 33.00 more to eat...after buying this in the package! I think this could be a scam that is ran between the hotel and the bar, so be careful...untrusting place to do any business.
After complaining about the issues they gave me my breakfast money back, I wonder how many folks they did this to that did not complain!?
So...is this worth all together about 900.00 for one night for a basic room and snacks/drinks at the bar....no....history, prohibition or not....not worth the cost!
17 February 2020
Unprompted review
Had to cancel my reservation with this…
Had to cancel my reservation with this hotel due to family breavement phoned to say if a could get refund as a saved up to go to london for first time hotel hasnt been very helpfull what so ever even asked if a could get another booking says had to wait until manager contacts me this has been going on for 6 weeks its a disgrace the way they have treated me didnt realise at booking it was non refundable booking com even sayed to me that they have asked hotel to refund me but they sayed no they were good enuf to take my hard end savings for my first trip to london hotel is a disgrace
10 February 2020
Unprompted review
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