Awesome customer service done by Andrew. Even though our support expired, they logged in and fixed an issue with the filtering of the website. Everything was done and solved in within 12/24 hours, so,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good after-sale serveice, Iris solved my problem timely. The page design is elegance and simple, has a complete function function. I really like shopping cart popup, it can change quantity and de... See more
I have tried other themes more expensive and less customizable than this one. You probably will remove some apps like size-charts or a wishlist as Kalles has this feature already integrated with lot... See more
Bought Gecko 5.0 Shopify Theme! Absolutely miserable and inflexible customer service! I bought the theme and can't cope with it. I asked for a refund after 2(!!!!) days of testing. No chance! I... See more
Company details
Written by the company
The4Studio provides a wide range of world-leading Best Shopify Theme, Lightweight, and SEO Friendly Shopify Themes free and paid at the best price. To know more details contact us today.
Contact info
Đường Z115, 652-0897 , Thành phố Thái Nguyên, Vietnam
- 098 955 52 41
- support@the4.co
- the4.co
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great customer service experience and very reliable
Great customer service experience and was able to help me with any issues I had.
Super reliable and helpful support!
Thank you very much for the very timely customer support!!!
Amazing Theme and super reliable support!
Thank you very much for the very timely customer support. The theme is already amazing with the ease of setting it up and the powerful features it has. But more so their quick customer support. Had an issue with the pre-order and they were so quick to fix it. They deserve 5 stars!!!
Awesome Theme
Amazing Support and theme
Sarah From the support was very helpful and quick to resolve the issue, beautiful theme with amazing support. Thanks
Excecellent Service
Excecellent Service. Top notch support, all questions and theme adjustments requests are answered in a speedy manner. High recommended theme creator and reliable. Been using the4 themes for years and it has been smooth since day 1.
Amazing service and theme
This theme has basically everything you need built in and if you want to add custom things you can easily get in touch with the customer support and they will do it for you. Amazing service and theme.
Really good customer support
Perfect assistance and template
Perfect assistance and template. Everything that I needed and amazing assistance to personalize the template
The team is extremely responsive
The team is extremely responsive, very helpful and they are very knowledgable with the system. I have been dealing with Kate and Sarah and they are always willing to assist and even give recommendations on what will look best according to your theme. The customer support has been great. Thank you!
I feel very good to service of Kalles…
I feel very good to service of Kalles theme. Staff is very kind and patient. I much appreciate it.
The customer service was amazing and…
The customer service was amazing and fast! the template is so pretty and easy to use.
As of now
As of now, they have always fixed my issues with any kalles site. The sites work a lot better than debut and they aid me in getting things done quicker. It still takes a bit of time but better than not having the theme.
Look no further, this is the one.
I looked a lot for a nice, responsive template, and I fell in love with the versatility and easy shopping experience that the Kalles template offers. Look no further, this is the one.
Very fast response from support
Very fast response from support (usually within 24 hours). Very helpful and patient with less techy users. One support agent even recorded a small video on how to enable a option in the theme settings after I attempted to find it. I will most likely renew my support subscription.
I would highly recommend this theme
I would highly recommend this theme. It's easy to use but has lots of features and flexibility. Its well documented, but if you do get stuck their support is amazing and very quick at responding! Great experience so far!
Best theme I have worked on
Best theme I have worked on. Easy customization, fast speed, good design...almost all the features you are looking for in a good ecommerce store. And of course good customer support.
Excellent support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

