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The5ers Futures Reviews 

232
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional environment, noting that the rules are clear, fair, and easy to understand. Consumers often mention that support teams are responsive and helpful, making the entire evaluation process very smooth. Traders also appreciate the exceptionally fast payouts and stable platforms provided for their daily trading sessions. However, some customers also noted occasional delays with payout processing times during recent months. A few people experienced technical platform glitches along with unexpected spread issues on specific instruments. Some reviewers expressed that certain trading platforms could be challenging for beginners or needed interface improvements.

What people talk about most

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very user-friendly with... See more

Service

Reviewers mention positive feedback about service, noting fast payouts and a very good trading platform.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful,... See more

Product

Consumers find product to be positive, highlighting simple rules and great funded programs with fast payouts.... See more

Payment

People report ambiguous experiences with payment, reflecting a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied

Rated 5 out of 5 stars

The5ers has been a great prop firm to work with. I just received my payout, and the whole process was smooth and professional. Their support team was responsive and helpful whenever I had questions. I... See more

Company replied

Rated 5 out of 5 stars

"A very user-friendly platform with smooth and accurate order execution. My entries and exits are executed seamlessly with zero slippage issues so far. Definitely a great firm that I would recommend t... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

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4.3

All reviews

(232)

229 reviews in the last 12 months

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Rated 5 out of 5 stars

the The5%ers is one of the best…

the The5%ers is one of the best underrated prop firms, i have nothing much to complain about, i would have like if they had an option to reset the account balance for a fraction of the price , other than that it all good for me

12 July 2026
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Reply from The5ers Futures

Hi Amine,

Thank you for your thoughtful feedback! We're delighted to hear you consider The5ers one of the best prop firms and that you've had such a positive experience overall. We also appreciate your suggestion about offering a lower cost balance reset option.

Your feedback is valuable to us, and we wish you continued success on your trading journey!

Rated 5 out of 5 stars

Good platform to earn

Good platform to explore your trading skills

11 July 2026
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Reply from The5ers Futures

Hi Sudheeran,

Thank you for your feedback! We're glad to hear you see The5ers as a great platform to develop and explore your trading skills.

We appreciate your support and wish you continued growth and success in your trading journey!

Rated 5 out of 5 stars

a reliable company

They have never let me down. I think they are the most reliable company in the market. I have never had any problems with payments.

17 July 2026
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Reply from The5ers Futures

Hi Yuksel,

Thank you for your wonderful review! We're honored to hear that you consider The5ers one of the most reliable companies and that you've consistently had a smooth payout experience.

Your trust means a great deal to us, and we look forward to supporting your continued trading success!

Rated 5 out of 5 stars

Great quality overall

Great quality overall, and the new BlackArrow platform is exceptionally smooth and runs like a charm!

10 July 2026
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Reply from The5ers Futures

Hi Joey,

Thank you for your kind words! We're delighted to hear you're enjoying the overall experience and that the new BlackArrow platform has been running smoothly for you.

We appreciate your support and wish you continued success with your trading!

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Hi Bhagat,

Thank you for your feedback! We're happy to hear you've had a very good experience with The5ers.

We appreciate your support and wish you continued success on your trading journey!

Rated 5 out of 5 stars

Till now trading experience with 5ers…

Till now trading experience with 5ers is good. Will review my post as I will progress to funding stage and then withdrawal. For now I am happy with 5ers.

9 July 2026
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Reply from The5ers Futures

Hi Sandeep,

Thank you for sharing your experience! We're glad to hear you've had a positive trading experience with The5ers so far and that you're happy with your journey.

We appreciate your trust and look forward to supporting you as you progress to the funded stage and beyond. Wishing you continued success on your trading journey!

Rated 5 out of 5 stars

Great experience

8 July 2026
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Reply from The5ers Futures

Dear Caua,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Very good prop firm for future trading.

Very good prop firm for future trading.

8 July 2026
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Reply from The5ers Futures

Hi there,

Thank you for your feedback! We're delighted to hear you consider The5ers a great prop firm for futures trading.

We appreciate your support and wish you continued success throughout your trading journey!

Rated 5 out of 5 stars

So great

So great! Clear on rules and fast on payment!

13 July 2026
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Reply from The5ers Futures

Dear Trader,

Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

looks great

Best of best

13 July 2026
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Reply from The5ers Futures

Dear Ariuka,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Dear Amal,

We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

The 5ers

⭐⭐⭐⭐⭐

A reliable prop firm with clear rules and a smooth trading experience. The platform performs well, and the support team is friendly and professional. Everything has met my expectations so far.

2 June 2026
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Reply from The5ers Futures

Dear Israr,

We're so pleased to receive your positive feedback. Thank you for your support! We hope to continue providing you with top-tier service.

If you need anything, please feel free to reach out.

Rated 1 out of 5 stars

Sloppy

Sloppy, real time trading is slow, screwed me on a couple trades.

3 July 2026
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Reply from The5ers Futures

Dear Maison,

Thank you for taking the time to share your feedback with us.

We're sorry to hear that your experience left you feeling disappointed. We understand how frustrating it can be to encounter issues while trading, especially when they affect your overall experience.

After reviewing your case, we investigated the issue with your account and provided you with a detailed explanation of what occurred. We were also pleased to resolve the matter with you privately, and we're grateful that we were able to reach a solution together.

Our team is committed to ensuring that all accounts are reviewed fairly and consistently, and whenever a trader raises a concern, we take the time to investigate it thoroughly before reaching a conclusion. We also strive to provide assistance wherever possible to help our traders continue their journey with us.

We appreciate your cooperation throughout the process and thank you for giving us the opportunity to address your concerns directly.

If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always happy to help.

We wish you the very best in your trading journey and hope to serve you again in the future.

Best regards,
The5ers Team

Rated 1 out of 5 stars

Worst trading platform made only to…

Worst trading platform made only to loot traders. It's black arrow app is also very disgusting. If u try to place an order in simulate account it get placed in real account too without your acknowledgment and that's not the only worst part, failed orders due to apps internal server error also get punched in the background without u even notice. It only meant to make u fail challenges and fill their pockets

2 July 2026
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Reply from The5ers Futures

Dear Surendra,

Thank you for sharing your feedback.

We are sorry to hear that your experience with the BlackArrow platform led to this level of frustration. However, we must clearly state that The5ers does not manipulate accounts, place trades intentionally against traders, or operate the platform in a way designed to make traders fail.

After reviewing your case, our team contacted you directly by email and addressed the concerns you raised regarding trade execution, account synchronization, and the platform behavior you experienced. We take technical reports seriously, especially when a trader believes an order was not handled as expected or that there was a discrepancy between environments.

To clarify, trading activity is reviewed based on server-side records, account logs, and platform data. Orders are executed according to the selected account environment, market conditions, and platform configuration at the time. If a technical issue is reported, our team reviews the available data internally and provides clarification or corrective action where applicable.

In your case, the matter was reviewed and a goodwill resolution was provided to your account to support you moving forward. We also followed up with you directly regarding this resolution.

While we understand that you may still feel disappointed with the outcome, we want to clarify that The5ers operates with defined trading rules, risk parameters, and review procedures. Our platform and processes are not designed to disadvantage traders. When concerns are raised about execution or platform behavior, we review the available server-side data and account logs carefully, and where appropriate, we provide clarification or a fair resolution.

Should you need any further clarification, please reply to our email thread, and our team will be happy to assist.

Best regards,
The5ers Team

Rated 4 out of 5 stars

SCAMMER (EDIT - Got my payout)

I have bought a 150k futures account, passed it and made a profit of 6800. Then I requested a withdrawal of 4500 and It got failed under 2 mins of requesting. Is this a scam firm ?

edit - I have received my payout .It was a technical glitch , thats why my payout was rejected.

7 July 2026
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Reply from The5ers Futures

Hi Shivam,

Thank you for updating your review and giving us the opportunity to resolve the issue. We're glad the payout rejection was identified as a technical glitch and that you successfully received your payout.

We truly appreciate your patience and understanding, and we wish you continued success on your trading journey. If you ever need assistance, our team is always here to help!

Rated 5 out of 5 stars

very good support staff

The support staff are quite helpful.

29 June 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Biraj,

Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.

If you need anything, please feel free to reach out.

Rated 1 out of 5 stars

Support team is unable to support

The trades taken on black Arrow futures were not not correctly added to the dashboard. The support team was unable to help and mentioned they have escalated it to their senior team, which never responds back.

27 June 2026
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Reply from The5ers Futures

Dear Trader,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience left you feeling disappointed.

Following your review, we made several attempts to reach out to you directly via your support ticket in the hope of discussing your concerns and addressing any remaining questions. Unfortunately, we did not receive a response, so we were unable to continue the conversation with you personally.

We would also like to clarify that your case was thoroughly reviewed by our Technical Team. After conducting a detailed investigation, they provided a comprehensive explanation of what occurred on your account, including how your dashboard calculations were derived. Based on the review, we confirmed that your account behaved in accordance with the applicable program rules and that no technical error affecting your account was identified.

We understand that this may not have been the outcome you were hoping for, and we recognize that waiting for technical investigations can be frustrating. However, our priority is always to ensure that every case is carefully reviewed and that any conclusions we provide are accurate, transparent, and consistent with our trading rules.

We remain committed to assisting our traders whenever questions arise. If you would still like to discuss your case or if there is any new information you believe should be reviewed, we would be more than happy to reopen the conversation and assist you further.

Thank you again for sharing your feedback. We value every review, as it helps us continue improving both our platform and the support we provide to our trading community.

Kind regards,
The5ers Team

Rated 5 out of 5 stars

Trusted team and seamless workflow…

Trusted team and seamless workflow throughout

26 June 2026
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Reply from The5ers Futures

Hi Arhaan,

Thank you for your kind feedback! We're delighted to hear you've had a seamless experience and that our team has earned your trust.

We truly appreciate your support and wish you continued success on your trading journey!

Rated 1 out of 5 stars

My account gets breached before…

My account gets breached before touching EOD drawdown limit, I missed a $1000 trade due to this,that entry was identified by hours study and all.If i able to execute that trade I can get back to 25000 and would get a huge buffer zone for coming trades

26 June 2026
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Reply from The5ers Futures

Dear Shameel,

Thank you for sharing your feedback.

We are sorry to hear that you are disappointed with the outcome of your account review.

After reviewing your case, we contacted you directly by email and provided clarification regarding the account closure. Your Daytrade 25E Futures account was closed because the account reached the maximum loss limit based on real-time floating equity.

For this account type, the starting balance was $25,000, with a $1,000 maximum loss limit, meaning the equity must remain above $24,000 at all times. If floating equity drops below this level, the account is automatically flagged for termination according to the program rules.

We understand your concern that the final balance appeared above the breach level. However, futures prices can move very quickly, and there can be a short delay between the moment the floating equity breaches the limit and the time the platform completes the closing orders. During that brief period, the market may move back, which can make the final displayed balance appear higher than the actual breach level.

Our team reviewed the account internally, and the server-side data confirmed that the floating equity breached the maximum loss level in real time.

We understand how frustrating this situation can be, especially when you had planned another trade afterward. However, once the loss limit is reached, the account is closed according to the applicable Futures program rules.

Should you need any further clarification, please feel free to reply to our email thread, and our team will be happy to assist.

Best regards,
The5ers Team

Rated 4 out of 5 stars

I like it because it works also whit CTrader

Ik got funded,platform Black Arrow
I love that graphics there’s
Only tha actives and símbols have to he better

2 July 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Jorge,

Thank you for sharing your experience! Congratulations on getting funded, and we're glad to hear you're enjoying trading with cTrader and the Black Arrow platform. We also appreciate your feedback regarding the available assets and symbols.

We truly appreciate your support and wish you continued success on your trading journey!

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